Sunbeam Autobody Inc

★★☆☆☆
  • 5200 Sunbeam Rd # 1

    Jacksonville, FL 32257

    Map & Directions
  • 904-880-6660

About Sunbeam Autobody Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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I would not let this company work on my skateboard,my worst experience ever in my entire life,my front end was redone like a fun house,everything out of wac,gaps all oner everything,they told me it was ready,had to take it back ten times

1
★★★☆☆

I would not let this company work on my skateboard,my worst experience ever in my entire life,my front end was redone like a fun house,everything out of wac,gaps all oner everything,they told me it was ready,had to take it back ten times

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We have used Sunbeam auto body twice now for repairs through GEICO. I only used them the second time because of the convenience of having GEICO and Enterprise on location. NEVER AGAIN! As per Doug F. each time I went to pick my car up (3

1
★★★☆☆

We have used Sunbeam auto body twice now for repairs through GEICO. I only used them the second time because of the convenience of having GEICO and Enterprise on location. NEVER AGAIN! As per Doug F. each time I went to pick my car up (3

.

In the process of repairing my bumper and quarterpanel after an accident, the repair technicians damaged my tire and ripped my convertible top.
They refused to fix either, saying the tire was leaking and the top ripped when I brought the

0
★☆☆☆☆

In the process of repairing my bumper and quarterpanel after an accident, the repair technicians damaged my tire and ripped my convertible top.
They refused to fix either, saying the tire was leaking and the top ripped when I brought the

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Avoid at all cost! The "quality repair" they did on my $35k vehicle was an affront to anyone with vision (corrected or not). Sunbeam auto was to replace my damaged bumper cover, and fix any extraneous damage from the accident impact.

0
★☆☆☆☆

Avoid at all cost! The "quality repair" they did on my $35k vehicle was an affront to anyone with vision (corrected or not). Sunbeam auto was to replace my damaged bumper cover, and fix any extraneous damage from the accident impact.

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THIS IS AN UPDATE TO MY PREVIOUS REPAIR:. \r
Sunbeam took the car back, no questions asked. They redid the work and had it back in 2 days. This was a 5 star repair and it looks great! Everything is perfect and I am very happy with the

2
★★★★★

THIS IS AN UPDATE TO MY PREVIOUS REPAIR:. \r
Sunbeam took the car back, no questions asked. They redid the work and had it back in 2 days. This was a 5 star repair and it looks great! Everything is perfect and I am very happy with the

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Geico sent me there for a repair after telling me that Sterling auto was not quailified to do my repiar. Sunbeam seemed nice and I thought that they were going to be OK so Ieft the car. When I got it back, 4 days later than promised, they

0
★☆☆☆☆

Geico sent me there for a repair after telling me that Sterling auto was not quailified to do my repiar. Sunbeam seemed nice and I thought that they were going to be OK so Ieft the car. When I got it back, 4 days later than promised, they

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I thought the appraiser knew what he was talking about.Then after leaving my truck with them for four days,I returned as advise that my truck was ready.Boy was I surprized,Not only was my truck not ready but the guy that gave me the keys said bring it back in thirty days and we,ll buff it out???They only did a small portion pf what they were supposed to do.I brought it back in thirty days and left it another week and ahalf ,They added more scrathes and still forgot the window tint ! job still not complete. NOT VERY HAPPY would not recommend them for anything...........

0
★☆☆☆☆

I thought the appraiser knew what he was talking about.Then after leaving my truck with them for four days,I returned as advise that my truck was ready.Boy was I surprized,Not only was my truck not ready but the guy that gave me the keys said bring it back in thirty days and we,ll buff it out???They only did a small portion pf what they were supposed to do.I brought it back in thirty days and left it another week and ahalf ,They added more scrathes and still forgot the window tint ! job still not complete. NOT VERY HAPPY would not recommend them for anything...........

Pros: the lady at the desk was nice

Cons: job not complete

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I was very pleased overall with the service that I received from this company from the beginning of the process to the end. The GEICO insurance adjuster was very pleasant, straight forward and professional. I had a very pleasant experience with their office personnel. From the moment I met Maria she took care of me and all my concerns and fifty million questions and instructions. She was very professional, polite, and most importantly understanding and listened to my concerns. I am a very particular person with my vehicle and was very high maintenance with requests and instructions on my vehicle. They took great care of my vehicle while it was there! I was worried to leave it at first, but they were assuring to me that my car would be taken care of properly and total care. In the end I was very happy that I decided to have them do the repairs on my vehicle. I would recommend this business to those who want professional customer service and quality work done on their vehicle!

2
★★★★★

I was very pleased overall with the service that I received from this company from the beginning of the process to the end. The GEICO insurance adjuster was very pleasant, straight forward and professional. I had a very pleasant experience with their office personnel. From the moment I met Maria she took care of me and all my concerns and fifty million questions and instructions. She was very professional, polite, and most importantly understanding and listened to my concerns. I am a very particular person with my vehicle and was very high maintenance with requests and instructions on my vehicle. They took great care of my vehicle while it was there! I was worried to leave it at first, but they were assuring to me that my car would be taken care of properly and total care. In the end I was very happy that I decided to have them do the repairs on my vehicle. I would recommend this business to those who want professional customer service and quality work done on their vehicle!

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I went in today to get an estimate. I walked in, the woman at the counter greeted me warmly and with a smile (always nice) she asked that I be seated while she gets billy, I think his name was. He comes out (never greets me or shakes my hand or anything) and tells (not asks) me to move my car underneath the awning (its been raining all morning). So I did as he Told me. He comes out and hardly says anything getting irritable whenever I ask him anything. After about 2 minutes he says he'll be right back. I wait.... and I wait.... and I wait. Nothing. I'm standing in the cold with rain blowing in on me as I wait for about 10 minutes. I finally realize there's no way I'm going to beg this place to take my money so I get in my car and leave. I would definately not recommend going to this place unless you like being treated like an annoyance rather than a customer.

0
★☆☆☆☆

I went in today to get an estimate. I walked in, the woman at the counter greeted me warmly and with a smile (always nice) she asked that I be seated while she gets billy, I think his name was. He comes out (never greets me or shakes my hand or anything) and tells (not asks) me to move my car underneath the awning (its been raining all morning). So I did as he Told me. He comes out and hardly says anything getting irritable whenever I ask him anything. After about 2 minutes he says he'll be right back. I wait.... and I wait.... and I wait. Nothing. I'm standing in the cold with rain blowing in on me as I wait for about 10 minutes. I finally realize there's no way I'm going to beg this place to take my money so I get in my car and leave. I would definately not recommend going to this place unless you like being treated like an annoyance rather than a customer.

.

Did not have any work done, I walked. My car needed the roof painted. They are the repair center for GEICO. They use PPG paints and seem knowledgable. Estimator informed me that there would be some overspray. It was "unavoidable" unless I had the window removed. I went home and spent two hours masking it myself until it was perfect. If I can mask well enough to avoid overspray, why can't they?

Estimate was done quickly and professionally. I called back two hours later with some questions. Hard time getting the guy who did the estimate to answer my call. When I did eventually get him, the love had left our relationship. I felt clearly that my call was a pain in his butt and he wanted to share some of his distress.

He wanted $85 to take out a dink on the roof. Two other body shops had said they would take it out for nothing since it was so small. It makes me think what value am I going to get? If taking out a dink that takes 20 minutes max costs $85 bucks, how much of thier precious time will my $383 really buy. Let us see.

$85 for 20 minutes on the dent. This is about $4 per minute. The labor charge was $383. Based on the dent, I would expect them to take about 90 minutes. You did not really think all those standard hours they charge you are really spent on you car did you?

I gave them one star because the office women were very courteous. I gave them another star because the price was reasonable and they do use good paint. They are focused on doing big jobs, not small peanuts like me.

This is my personal opinion. My opinion is not a statement of fact. Your experience may be different. I DO NOT WANT TO BE SUED!

1
★★☆☆☆

Did not have any work done, I walked. My car needed the roof painted. They are the repair center for GEICO. They use PPG paints and seem knowledgable. Estimator informed me that there would be some overspray. It was "unavoidable" unless I had the window removed. I went home and spent two hours masking it myself until it was perfect. If I can mask well enough to avoid overspray, why can't they?

Estimate was done quickly and professionally. I called back two hours later with some questions. Hard time getting the guy who did the estimate to answer my call. When I did eventually get him, the love had left our relationship. I felt clearly that my call was a pain in his butt and he wanted to share some of his distress.

He wanted $85 to take out a dink on the roof. Two other body shops had said they would take it out for nothing since it was so small. It makes me think what value am I going to get? If taking out a dink that takes 20 minutes max costs $85 bucks, how much of thier precious time will my $383 really buy. Let us see.

$85 for 20 minutes on the dent. This is about $4 per minute. The labor charge was $383. Based on the dent, I would expect them to take about 90 minutes. You did not really think all those standard hours they charge you are really spent on you car did you?

I gave them one star because the office women were very courteous. I gave them another star because the price was reasonable and they do use good paint. They are focused on doing big jobs, not small peanuts like me.

This is my personal opinion. My opinion is not a statement of fact. Your experience may be different. I DO NOT WANT TO BE SUED!

.

People there were rude. Not only did they not fix my car right, they NEVER apologized...only made excuses.

0
★☆☆☆☆

People there were rude. Not only did they not fix my car right, they NEVER apologized...only made excuses.

 

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