Alamogordo / White Sands KOA

★☆☆☆☆
  • 412 24th Street

    Alamogordo, NM 88310

    Map & Directions
  • 575-437-3003

About Alamogordo / White Sands KOA

Categories
  • Campgrounds
  • Recreation Camps
  • RV Parks
  • Lodging
Emails
  • alamogordo@koa.com
Phones
  • Toll Free (800-562-3452)
Products
  • RV sites
  • Cabin sites
  • Tent sites

Hotels & Travel

Hotels & Travel
More choices in Alamogordo:
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Super 8 Alamogordo

3204 N White Sands Blvd Alamogordo, NM

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Classic Inn

710 N White Sands Blvd Alamogordo, NM

Campsites

Lodging

We offer several lodging options from one bedroom cabins to a 5 star luxury lodge.

    Tent Sites

      1.0 1
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      .

      I cannot begin to express my sheer fury with the staff at the Roadrunner RV Park & Campground in Alamogordo, New Mexico.

      When we checked in we were regaled by the woes and troubles of the front desk guy who claimed that the pool inspector had arbitrarily shut down the RV park??s pool. I have no idea whether or not there was truth to his complaints, and frankly I didn??t understand half of what he was talking about, but I tried to be sympathetic.

      Things seemed to go okay, until the next morning when we sat down to breakfast. The grounds crew parked right in front of our campsite at around 8 a.m. and proceeded to unload a lawnmower and a weed whacker, which they then applied liberally to a dirt patch five feet from our campsite. Our breakfast was ruined by appalling noise and a giant dust cloud.

      I admit it? I flippin?? lost it. I let one member of the two-man crew just have it? verbally. I was so angry, but what does Mr. Genius do? He said in the nastiest tone possible, ??Well, what do you want? Want me to buy you breakfast?? Uh, no thanks.

      Then not two minutes later, his cohort begins weed-whacking. I shouted at him, ??Don??t you think you can wait until we leave?!!? He mumbled, ??Sheesh. Fine,? and stalked off.

      The first guy then felt the need to COME BACK and engaged me in a verbal battle, which by then he should have known that he would lose. So, he reverted to what all cowards revert to? threats. He told us and I quote, ??I??m calling the police. Get packed and get out.? By now, I am enraged and repeatedly told him to leave. Fool-hardy fellow that he was, he then began resorting to sullen apologies.

      We broke camp and went to the office to demand a refund. We were told to e-mail the owners. I did so the following day and was offered a refund but it came with a reprimand as they spelled out their ??No tolerance policy? on abusive language.

      There was no indication that they reprimanded their employees or felt they did anything worse than use ??bad judgment.? The employee clearly lied about the situation because the owner??s were under the impression that he ??in good faith? offered to buy us breakfast and was truly sorry. Well, that ain??t how it went down, folks.

      I responded by saying thank you, but their employee was dishonest. The next day, I actually got another email from the owners heavily outlining their ??no tolerance policy? on abusive language and pretty much bawled me out for MY behavior. OUTRAGEOUS.

      I get that most places tell their employees that they do not have to tolerate abuse from customers, but I think they would be better served by attempting correct a bad situation first. They may also want to consider hiring quality people and training them to not act like dumbasses in the first place. Then they would not need to lay it on so thick

      0
      ★☆☆☆☆

      I cannot begin to express my sheer fury with the staff at the Roadrunner RV Park & Campground in Alamogordo, New Mexico.

      When we checked in we were regaled by the woes and troubles of the front desk guy who claimed that the pool inspector had arbitrarily shut down the RV park??s pool. I have no idea whether or not there was truth to his complaints, and frankly I didn??t understand half of what he was talking about, but I tried to be sympathetic.

      Things seemed to go okay, until the next morning when we sat down to breakfast. The grounds crew parked right in front of our campsite at around 8 a.m. and proceeded to unload a lawnmower and a weed whacker, which they then applied liberally to a dirt patch five feet from our campsite. Our breakfast was ruined by appalling noise and a giant dust cloud.

      I admit it? I flippin?? lost it. I let one member of the two-man crew just have it? verbally. I was so angry, but what does Mr. Genius do? He said in the nastiest tone possible, ??Well, what do you want? Want me to buy you breakfast?? Uh, no thanks.

      Then not two minutes later, his cohort begins weed-whacking. I shouted at him, ??Don??t you think you can wait until we leave?!!? He mumbled, ??Sheesh. Fine,? and stalked off.

      The first guy then felt the need to COME BACK and engaged me in a verbal battle, which by then he should have known that he would lose. So, he reverted to what all cowards revert to? threats. He told us and I quote, ??I??m calling the police. Get packed and get out.? By now, I am enraged and repeatedly told him to leave. Fool-hardy fellow that he was, he then began resorting to sullen apologies.

      We broke camp and went to the office to demand a refund. We were told to e-mail the owners. I did so the following day and was offered a refund but it came with a reprimand as they spelled out their ??No tolerance policy? on abusive language.

      There was no indication that they reprimanded their employees or felt they did anything worse than use ??bad judgment.? The employee clearly lied about the situation because the owner??s were under the impression that he ??in good faith? offered to buy us breakfast and was truly sorry. Well, that ain??t how it went down, folks.

      I responded by saying thank you, but their employee was dishonest. The next day, I actually got another email from the owners heavily outlining their ??no tolerance policy? on abusive language and pretty much bawled me out for MY behavior. OUTRAGEOUS.

      I get that most places tell their employees that they do not have to tolerate abuse from customers, but I think they would be better served by attempting correct a bad situation first. They may also want to consider hiring quality people and training them to not act like dumbasses in the first place. Then they would not need to lay it on so thick

      Pros: None

      Cons: Outdated facilities, No campfires allowed, Pool is shut down

      Message from Alamogordo / White Sands KOA

      Welcome to the Alamogordo / White Sands KOA! Nestled in the Tularosa Basin, this KOA is the perfect location to use as a base camp while exploring the beauty and attractions of southern New Mexico. With RV Sites, Tent Sites and Cabins, this campground can accommodate every type of traveling camper. A large rec room and long, covered outside patio work great for group events. Take a break from the desert heat in the inviting pool. Enjoy hiking or sand sledding down the vast gypsum dunes at White Sands National Monument, a short 15-mile drive from the campground. Learn about New Mexico's role in the U.S. space program through interactive exhibits at the New Mexico Museum of Space History. Explore ancient rock drawings at the Three Rivers Petroglyph Site, just 30 miles north. Or you can take a stroll through the Alameda Park Zoo, established in 1898. Pool: May - early Oct. Max pull thru: 110 feet. Your hosts: Kelly & Sandy Rodwick.

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