The Garage Auto Repair

★★★★★
  • 6441 Western Trl NW

    Albuquerque, NM 87120

    Map & Directions
  • 505-352-5152

About The Garage Auto Repair

Categories
Details
Hours
Mon-Fri 7am-6pm

Automotive

Automotive
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They drug my Chevy truck out of the dealer after I called to compare prices. I saved about 20% by using The Garage. My truck runs like it did when it was new.

5
★★★★★

They drug my Chevy truck out of the dealer after I called to compare prices. I saved about 20% by using The Garage. My truck runs like it did when it was new.

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After hearing really great things about The Garage Auto Repair from several relatives and friends, I decided to give them a try. There are plenty of good things to say about this shop. My first experience with themwas a very good one . First of all, each and every employee that I dealt with was exceptionally pleasant. I initially called from the side of I-25 after my Jeep overheated. The lady who answered the phone explained the program to me and dispatched their tow truck to where I was stranded. The tow truck driver was polite and gave me a ride to the shop. My Jeep was looked at almost instantly by a mechanic. After roughly 20 minutes in their waiting room I was given an estimate. Turns out that my thermostat got stuck. While I waited, they replaced it and added new coolant. I saw my Jeep go on a 10-15 minute road test to verify that there wasn't any other issues. My entire experience with The Garage was textbook perfect. The staff was overly nice, the price was very reasonable, and the service was impressive. One other thing worth metioning is that there was no charge for the tow. I have never been so satisfied in my life. I would go a very long way to get this customer service and craftsmanship again.

5
★★★★★

After hearing really great things about The Garage Auto Repair from several relatives and friends, I decided to give them a try. There are plenty of good things to say about this shop. My first experience with themwas a very good one . First of all, each and every employee that I dealt with was exceptionally pleasant. I initially called from the side of I-25 after my Jeep overheated. The lady who answered the phone explained the program to me and dispatched their tow truck to where I was stranded. The tow truck driver was polite and gave me a ride to the shop. My Jeep was looked at almost instantly by a mechanic. After roughly 20 minutes in their waiting room I was given an estimate. Turns out that my thermostat got stuck. While I waited, they replaced it and added new coolant. I saw my Jeep go on a 10-15 minute road test to verify that there wasn't any other issues. My entire experience with The Garage was textbook perfect. The staff was overly nice, the price was very reasonable, and the service was impressive. One other thing worth metioning is that there was no charge for the tow. I have never been so satisfied in my life. I would go a very long way to get this customer service and craftsmanship again.

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1 out of 1 people found this review helpful.

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Thanks for changing my oil for me. It was so fast. I thought that it will take long but it didnt. Thanks!

4
★★★★☆

Thanks for changing my oil for me. It was so fast. I thought that it will take long but it didnt. Thanks!

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2 out of 2 people found this review helpful.

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Summary: Great value for the dollar.
The long story: I was in the market for a new water pump for my Toyota. I phone shopped 8-10 shops in Albuquerque including the dealership and the shops claiming to be Toyota specific service centers. I instantly ruled out the really expensive guys (dealer and "experts") and I ruled out the cheap guys because I believe that you get what you pay for. The Garage had a decent price and they were able to get me in the next day. They informed me that they would need my car for one full day, and to expect it back by 5:30. During the repair, I was called and advised that the technician noticed a small oil leak (I saw an occasional drip) and that for a minimal price they could remedy the problem. I picked up my car at 5:30, as promised, and there are no more leaks. My bill was exactly what I was quoted plus the additionl amount for the extra work. I was impressed with the total program and would suggest that if you are looking for a trustworthy mechanic, give The Garage a try.

5
★★★★★

Summary: Great value for the dollar.
The long story: I was in the market for a new water pump for my Toyota. I phone shopped 8-10 shops in Albuquerque including the dealership and the shops claiming to be Toyota specific service centers. I instantly ruled out the really expensive guys (dealer and "experts") and I ruled out the cheap guys because I believe that you get what you pay for. The Garage had a decent price and they were able to get me in the next day. They informed me that they would need my car for one full day, and to expect it back by 5:30. During the repair, I was called and advised that the technician noticed a small oil leak (I saw an occasional drip) and that for a minimal price they could remedy the problem. I picked up my car at 5:30, as promised, and there are no more leaks. My bill was exactly what I was quoted plus the additionl amount for the extra work. I was impressed with the total program and would suggest that if you are looking for a trustworthy mechanic, give The Garage a try.

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2 out of 2 people found this review helpful.

.

I wanted to give an accurate review of The Garage based on my visit last week. My car broke down in Rio Rancho at a grocery store on 528. I am new to the area, and my neighbor suggested The Garage. I called them to make an appointment and I was informed that they offered free towing. Within an hour, they had their tow truck at my location. I was informed that since it was late in the day, it would be the next day untill I recieved my estimate. About 9 a.m. the next day I was informed that my timing belt broke and that there was damage to my valves. I was given a maximum price that could go down depending on the machine work I needed. This is important...... I verified their prices with several shops and the dealer. There was a cheaper shop in town, but overall, The Garage was very fair with their prices, especially when compared to the dealer. I authorized the repairs and I also popped in to check on the progress. I've been in several shops in my life, and the inside of The Garage was impressive (really starting to build trust at this point). It was clean and my car was at the exact stage of repairs that they told me on the phone. When I came to pick up my car, my bill was several hundred dollars LESS than my estimate. I was pleasently surprised. My car really does run better than it has in years (they tuned it up also), and overall, I am happy with the entire event. I just thought everybody needed to know about the services that they offer. Thanks, Belle G.

5
★★★★★

I wanted to give an accurate review of The Garage based on my visit last week. My car broke down in Rio Rancho at a grocery store on 528. I am new to the area, and my neighbor suggested The Garage. I called them to make an appointment and I was informed that they offered free towing. Within an hour, they had their tow truck at my location. I was informed that since it was late in the day, it would be the next day untill I recieved my estimate. About 9 a.m. the next day I was informed that my timing belt broke and that there was damage to my valves. I was given a maximum price that could go down depending on the machine work I needed. This is important...... I verified their prices with several shops and the dealer. There was a cheaper shop in town, but overall, The Garage was very fair with their prices, especially when compared to the dealer. I authorized the repairs and I also popped in to check on the progress. I've been in several shops in my life, and the inside of The Garage was impressive (really starting to build trust at this point). It was clean and my car was at the exact stage of repairs that they told me on the phone. When I came to pick up my car, my bill was several hundred dollars LESS than my estimate. I was pleasently surprised. My car really does run better than it has in years (they tuned it up also), and overall, I am happy with the entire event. I just thought everybody needed to know about the services that they offer. Thanks, Belle G.

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2 out of 2 people found this review helpful.

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My diesel truck was originally towed to the dealer when it wouldnt start one night. I was quoted nearly $5000 for a list of things supposedly wrong with my truck. I made a phone call to The Garage for a price quote. Best call I have ever made! I was informed that the repairs I was quoted are not common failures and their best advice to me would be to seek a second opinion. I had The Garage tow my truck out of the dealer (for free) and had them diagnose it. They found the issue causing my truck not to start and fixed it for less than half of what the dealer quoted me. My truck runs great, and starts everytime. The Garage did a great job at a great price.

5
★★★★★

My diesel truck was originally towed to the dealer when it wouldnt start one night. I was quoted nearly $5000 for a list of things supposedly wrong with my truck. I made a phone call to The Garage for a price quote. Best call I have ever made! I was informed that the repairs I was quoted are not common failures and their best advice to me would be to seek a second opinion. I had The Garage tow my truck out of the dealer (for free) and had them diagnose it. They found the issue causing my truck not to start and fixed it for less than half of what the dealer quoted me. My truck runs great, and starts everytime. The Garage did a great job at a great price.

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2 out of 2 people found this review helpful.

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I had an excellant first experience at The Garage. They towed my Geo from another shop that was trying to rip me off. They only fixed what I needed and did not try to sell me the farm. All I wanted was my car to run again, and thats exactly what they did. I highly reccomend them to anyone who needs a mechanic they can trust.

5
★★★★★

I had an excellant first experience at The Garage. They towed my Geo from another shop that was trying to rip me off. They only fixed what I needed and did not try to sell me the farm. All I wanted was my car to run again, and thats exactly what they did. I highly reccomend them to anyone who needs a mechanic they can trust.

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2 out of 2 people found this review helpful.

Message from The Garage Auto Repair

ASE certified master mechanics, AAA certified, member BBB, EVT certified technicians.

Call 352-5152 for details and to schedule your free tow into The Garage.

More about The Garage Auto Repair

Full service auto repair and maintenance and free towing. Anything and everything that could possibly fail, we can fix.

 

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