Malibu Cleaners & Laundry

★★★★☆

About Malibu Cleaners & Laundry

Personal Services

Personal Services
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I have tried several dry cleaners one the westside and i was refered to malibu 2 cleaners from a good freind of mine at work. Im am happy to say that the first time i went in the store the genltman there was very kind and because im in the army he gave me the military discount! I am very picky about my uniform and I was surprised that for the price i paid which was like 7 dollars for a shirt jacket and pants compared to the 22 i use to pay, it turned out it came out a lot better that all the other dry cleaners. I have told everyone to to see mike at the malibu 2 store and he will help you out!

5
★★★★★

I have tried several dry cleaners one the westside and i was refered to malibu 2 cleaners from a good freind of mine at work. Im am happy to say that the first time i went in the store the genltman there was very kind and because im in the army he gave me the military discount! I am very picky about my uniform and I was surprised that for the price i paid which was like 7 dollars for a shirt jacket and pants compared to the 22 i use to pay, it turned out it came out a lot better that all the other dry cleaners. I have told everyone to to see mike at the malibu 2 store and he will help you out!

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In my experience with (key word) DRY CLEANING, I have never had such poor customer service. I dropped off 6 items, which all came back ruined. They did not dry clean a single item, they went by the tag instructions (which did not include 'do not dry clean'). THEY WASHED THEM, which I am entirely capable of doing myself!!!! Every item was shrunk and they will not do a single thing about it. I am disgusted with this establishment and will advise anyone and everyone to never enter their business and oblige them with a single ounce of business.

1
★☆☆☆☆

In my experience with (key word) DRY CLEANING, I have never had such poor customer service. I dropped off 6 items, which all came back ruined. They did not dry clean a single item, they went by the tag instructions (which did not include 'do not dry clean'). THEY WASHED THEM, which I am entirely capable of doing myself!!!! Every item was shrunk and they will not do a single thing about it. I am disgusted with this establishment and will advise anyone and everyone to never enter their business and oblige them with a single ounce of business.

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0 out of 1 people found this review helpful.

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Just like the review below i too went to the Malibu location on paradise . I have used this cleaners for almost 6 months now and every time i go in its always a great experience. The young man who works there always has a smile on his face and has always been friendly too me . Good luck in the Air Force kid!.

5
★★★★★

Just like the review below i too went to the Malibu location on paradise . I have used this cleaners for almost 6 months now and every time i go in its always a great experience. The young man who works there always has a smile on his face and has always been friendly too me . Good luck in the Air Force kid!.

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1 out of 1 people found this review helpful.

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I was a new customer from the previous dry cleaners i went to , so I decided to give the Malibu 2 store in Ventana Ranch a try. The first day i went in the store i was greeted VERY VERY kindly by a young man Micheal. Not only was he very kind but my first time using them he offered me the coupon price of $1.95!!! I recieved my clothes back in 2 days and they were definatly better then my previous dry cleaners(indy's leaners). Not only has Micheal been very kind everytime I walk in that store, but also I have viewed that he also is helpfull to other customers as well. Definatly recommended!Thank you!

5
★★★★★

I was a new customer from the previous dry cleaners i went to , so I decided to give the Malibu 2 store in Ventana Ranch a try. The first day i went in the store i was greeted VERY VERY kindly by a young man Micheal. Not only was he very kind but my first time using them he offered me the coupon price of $1.95!!! I recieved my clothes back in 2 days and they were definatly better then my previous dry cleaners(indy's leaners). Not only has Micheal been very kind everytime I walk in that store, but also I have viewed that he also is helpfull to other customers as well. Definatly recommended!Thank you!

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2 out of 2 people found this review helpful.

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I needed to clean a special mattress topper cover that is organic and specially designed to not allow bed bugs in. Malibu cleaners was very instrumental in making sure I was completely satisfied with the end product. The customer service was outstanding and the owners made it a point to stop what they were doing to help. Thank You very much for EXCELLANT SERVICE. I have been recommending Malibu Cleaners on Tramway Blvd. to everyone I know.

5
★★★★★

I needed to clean a special mattress topper cover that is organic and specially designed to not allow bed bugs in. Malibu cleaners was very instrumental in making sure I was completely satisfied with the end product. The customer service was outstanding and the owners made it a point to stop what they were doing to help. Thank You very much for EXCELLANT SERVICE. I have been recommending Malibu Cleaners on Tramway Blvd. to everyone I know.

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Let me say - I do a lot of dry cleaning because of my profession. I am also VERY picky about the results AND service. Malibu Cleaners is THE BEST dry cleaner in the CITY, hands down. From the owner to the other girls that are at the counter they always are friendly, remember my name, they are prompt and the cleaning is fantastic. Can you beat the price? No. This is a drive for me, there are 2 other cleaners that are closer than Malibu - but I drive when I find a place that I feel is worthy of my hard earned money. You won't be let down by Malibu - I don't recommend anywhere unless I am 100% satisfied.

5
★★★★★

Let me say - I do a lot of dry cleaning because of my profession. I am also VERY picky about the results AND service. Malibu Cleaners is THE BEST dry cleaner in the CITY, hands down. From the owner to the other girls that are at the counter they always are friendly, remember my name, they are prompt and the cleaning is fantastic. Can you beat the price? No. This is a drive for me, there are 2 other cleaners that are closer than Malibu - but I drive when I find a place that I feel is worthy of my hard earned money. You won't be let down by Malibu - I don't recommend anywhere unless I am 100% satisfied.

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5 Star service. My first time in, I didn't know that you had to pre-pay. Dave, the owner saw that I was handicapped and wouldn't let me walk back to my car for money. He was AWESOME!! He was warm and friendly with the people ahead of me as well! Prices are great. He will definitely be my dry cleaner from now on!Laurie

5
★★★★★

5 Star service. My first time in, I didn't know that you had to pre-pay. Dave, the owner saw that I was handicapped and wouldn't let me walk back to my car for money. He was AWESOME!! He was warm and friendly with the people ahead of me as well! Prices are great. He will definitely be my dry cleaner from now on!Laurie

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Poor customer service and owner is very inexperienced in handling customer issues and complaints. Owner is very rude and threatening when approached about a customer service issue as he states "he deals with "rude" customers all the time".

1
★☆☆☆☆

Poor customer service and owner is very inexperienced in handling customer issues and complaints. Owner is very rude and threatening when approached about a customer service issue as he states "he deals with "rude" customers all the time".

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1 out of 4 people found this review helpful.

 

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