Manwill Plumbing and Heating

★★★★☆
Heating - Cooling - Plumbing - Solar
  • 385 E 3900 S

    Salt Lake City, UT 84107

    Map & Directions
  • 801-262-4671

Home & Garden

Home & Garden
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4.0 4
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Great Service. Extremely cold and I'm sure their phones where ringing off the hook, but they offered my service that evening and the serviceperson arrived last evening. He quickly diagnosed the furnace, discussed our options without being pushy or trying to sell me anything unneeded. He then proceeded to make the repair.
I feel the cost was very reasonable. Many of my neighbors use them also.

5
★★★★★

Great Service. Extremely cold and I'm sure their phones where ringing off the hook, but they offered my service that evening and the serviceperson arrived last evening. He quickly diagnosed the furnace, discussed our options without being pushy or trying to sell me anything unneeded. He then proceeded to make the repair.
I feel the cost was very reasonable. Many of my neighbors use them also.

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Technician arrived on time. Fixed the issue in about 20 minutes. Didn't charge me above the diagnostic fee. Did not try to sell us stuff we didn't need. Was very courteous and respectful. What more can you ask from an HVAC company? You've earned a repeat customer!

5
★★★★★

Technician arrived on time. Fixed the issue in about 20 minutes. Didn't charge me above the diagnostic fee. Did not try to sell us stuff we didn't need. Was very courteous and respectful. What more can you ask from an HVAC company? You've earned a repeat customer!

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I can't speak to the other reviewers problems with Manwill (he's a contractor, worked with them from that side of things), but the first time I called Manwill Plumbing, I called them to redo all the pipes in my house -- 2 guys came out, they seemed very cool, and gave me an estimate that was very reasonable. They recommended a couple things to be cheaper than I might have otherwise bought (because they'd work just as well or better). All in all I was very impressed. I have called them twice since related to my air conditioning system, once because the previous installer (not Manwill) didn't configure the panel properly, and once because the unit was icing up. Both times they walked me through what I needed to do over the phone, and didn't charge me a dime. I figured I had to come online and give a good recommend -- I found them through some kind of review (can't remember exactly where now). Anyway -- highly recommended :)

5
★★★★★

I can't speak to the other reviewers problems with Manwill (he's a contractor, worked with them from that side of things), but the first time I called Manwill Plumbing, I called them to redo all the pipes in my house -- 2 guys came out, they seemed very cool, and gave me an estimate that was very reasonable. They recommended a couple things to be cheaper than I might have otherwise bought (because they'd work just as well or better). All in all I was very impressed. I have called them twice since related to my air conditioning system, once because the previous installer (not Manwill) didn't configure the panel properly, and once because the unit was icing up. Both times they walked me through what I needed to do over the phone, and didn't charge me a dime. I figured I had to come online and give a good recommend -- I found them through some kind of review (can't remember exactly where now). Anyway -- highly recommended :)

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As a full time builder and property manager for the past 16 yrs I have worked with many different subcontractors in many different cities. Manwill Heating and Air Conditioning stands out--even five years later--as one of the worst.

Manwill was hired to install a Trane air conditioning system in a beautiful turn of the century house that I restored in the Avenues neighborhood in Salt Lake City. Because of the area and the value of the home I was willing to pay the extra $$$ for a Trane system--generally considered as one of the top brands in HVAC.

From the get go I got the feeling that these guys did not have much of a clue what they were doing. Of the many mistakes and sloppy workmanship they perpetrated, here are a few of the most egregious:

1. The idiot installer hooked up 240v wire to a 120v blower motor--which immediately burned up. So, there goes my factory blower motor, replaced with who knows what. I only found this out because I was up in the attic after the install and found the burned out motor! I asked about it and only then was I told about the screw up.

2. As a retro-fit, I understand that some holes would need to be cut here and there to run copper and drain lines. However, when they cut a hole in my ROOF the size of a softball to run a copper freon line (insulated) the size of a racquetball--that seemed a little excessive. The fact that they did not attempt to flash it, insulated it, or seal the huge gap in any way is inexcusable.

3. R-value? As part of the 12 month, $125,000 restoration of this classic American Foursquare, we put in all new insulation in the attic. As part of their install, Manwill removed several sections of the insulation--but never put it back down when they were done. So, had I not crawled up into the attic, I never would have known that much of the insulation had been pulled up and thrown in a pile.

4. Along with the pile of insulation and the burned out blower motor, I also found the rest of the trash from the install left in the attic... this included cardboard boxes, plastic and shrink wrap, scrap materials, left over flex duct, etc.

The over all impression was that they were not quite finished with the job... but... when I called Mr. Manwill to try and get him to come back and remove the trash, put the insulation back, and seal up the big hole in my roof, all I got was the run around.

"Oh, yeah, we'll be back out next week..." but next week turned into the week after and the week after that--and finally I just got tired of calling and leaving messages, so I removed the trash myself, put the insulation back myself, and sealed up the hole in the roof myself (with expanding foam spray).

Shortly thereafter I sold the house and I truly hope that the new owners never had any problems with that system (which I doubt, since Manwill did such a poor job on the install). I'm sure getting them to come back to service the equipment would be just as difficult. And to be honest, I wouldn't want those guys up in my attic again--for any reason.

1
★☆☆☆☆

As a full time builder and property manager for the past 16 yrs I have worked with many different subcontractors in many different cities. Manwill Heating and Air Conditioning stands out--even five years later--as one of the worst.

Manwill was hired to install a Trane air conditioning system in a beautiful turn of the century house that I restored in the Avenues neighborhood in Salt Lake City. Because of the area and the value of the home I was willing to pay the extra $$$ for a Trane system--generally considered as one of the top brands in HVAC.

From the get go I got the feeling that these guys did not have much of a clue what they were doing. Of the many mistakes and sloppy workmanship they perpetrated, here are a few of the most egregious:

1. The idiot installer hooked up 240v wire to a 120v blower motor--which immediately burned up. So, there goes my factory blower motor, replaced with who knows what. I only found this out because I was up in the attic after the install and found the burned out motor! I asked about it and only then was I told about the screw up.

2. As a retro-fit, I understand that some holes would need to be cut here and there to run copper and drain lines. However, when they cut a hole in my ROOF the size of a softball to run a copper freon line (insulated) the size of a racquetball--that seemed a little excessive. The fact that they did not attempt to flash it, insulated it, or seal the huge gap in any way is inexcusable.

3. R-value? As part of the 12 month, $125,000 restoration of this classic American Foursquare, we put in all new insulation in the attic. As part of their install, Manwill removed several sections of the insulation--but never put it back down when they were done. So, had I not crawled up into the attic, I never would have known that much of the insulation had been pulled up and thrown in a pile.

4. Along with the pile of insulation and the burned out blower motor, I also found the rest of the trash from the install left in the attic... this included cardboard boxes, plastic and shrink wrap, scrap materials, left over flex duct, etc.

The over all impression was that they were not quite finished with the job... but... when I called Mr. Manwill to try and get him to come back and remove the trash, put the insulation back, and seal up the big hole in my roof, all I got was the run around.

"Oh, yeah, we'll be back out next week..." but next week turned into the week after and the week after that--and finally I just got tired of calling and leaving messages, so I removed the trash myself, put the insulation back myself, and sealed up the hole in the roof myself (with expanding foam spray).

Shortly thereafter I sold the house and I truly hope that the new owners never had any problems with that system (which I doubt, since Manwill did such a poor job on the install). I'm sure getting them to come back to service the equipment would be just as difficult. And to be honest, I wouldn't want those guys up in my attic again--for any reason.

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