Flagship Financial Group

★★★☆☆
  • 4525 Wasatch Blvd # 125

    Salt Lake City, UT 84124

    Map & Directions
  • 801-791-9374

About Flagship Financial Group

Categories
  • Home Loans and Mortgages

Finance

Finance
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Eric at Flagship Financial was excellent at getting us exactly what we wanted, when we wanted it. We basically told him the rate, payments, and day for closing we wanted and he made it happen like magic. He even worked around our vacation time and updated us on every detail of our refinance. This was our second refinance and a lot easier than the first, could be due to we knew what was happening beforehand. Also, we got to close in the comfort of our own home...and with four very little children, that was so awesome! The only draw back was communication was a little slow at times, but there was a 5 hour time difference between us so that is to be expected, everything still happened when we wanted it, that's what counts!

2
★★★★★

Eric at Flagship Financial was excellent at getting us exactly what we wanted, when we wanted it. We basically told him the rate, payments, and day for closing we wanted and he made it happen like magic. He even worked around our vacation time and updated us on every detail of our refinance. This was our second refinance and a lot easier than the first, could be due to we knew what was happening beforehand. Also, we got to close in the comfort of our own home...and with four very little children, that was so awesome! The only draw back was communication was a little slow at times, but there was a 5 hour time difference between us so that is to be expected, everything still happened when we wanted it, that's what counts!

Pros: excellent rate and 2 months of waived mortgage payments

Cons: a little slower at call backs and emails but 5 hr time diff

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Me and my husband decided to refinance our loan with Flagship. From the beginning the rep named Albert never returned our calls in a timely manner. We also, was lied to continuously about when we would close and to make matters worst the rep NEVER called like he said he would and we had to do most of the leg work to get documents. I would tell everyone BEWARE of this company and go somewhere else.

0
★☆☆☆☆

Me and my husband decided to refinance our loan with Flagship. From the beginning the rep named Albert never returned our calls in a timely manner. We also, was lied to continuously about when we would close and to make matters worst the rep NEVER called like he said he would and we had to do most of the leg work to get documents. I would tell everyone BEWARE of this company and go somewhere else.

Pros: Descent interest rate.

Cons: Lots of lies, delays and we had to do all the leg work!

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Although these guys were able to get me a decent interest rate, they were not very knowledgeable about certain tax rules and discern between pay amounts. They also were 2 weeks late on getting the docs to closing and they lied when asked what the status was and what the hold up was about. The worst experience I have had with this type of transaction. Would NOT recommend these guys to my friends.

1
★★☆☆☆

Although these guys were able to get me a decent interest rate, they were not very knowledgeable about certain tax rules and discern between pay amounts. They also were 2 weeks late on getting the docs to closing and they lied when asked what the status was and what the hold up was about. The worst experience I have had with this type of transaction. Would NOT recommend these guys to my friends.

Pros: Decent Interest Rate

Cons: Poor accountability and customer service

 

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