Kid To Kid

★★★★★
  • 675 East 2100 South

    Salt Lake City, UT 84106

    Map & Directions
  • 801-463-7864

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Kid To Kid

170 S 1000 E Salt Lake City, UT

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Kid to Kid on 2100 South offered the WORST customer service I have received in a long time. If you are going to sell something to them, think again. Go elsewhere. I stood around waiting for one of the two workers to look at my clothes I

3
★★★★★

Kid to Kid on 2100 South offered the WORST customer service I have received in a long time. If you are going to sell something to them, think again. Go elsewhere. I stood around waiting for one of the two workers to look at my clothes I

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I am the mother of 6 kids I LOVE KID to KID! I have mostly shopped the Salt Lake and Holladay stores for the past 16 years - since they opened their first store in Sandy. I LOVE this store and I hardly ever shop anywhere else. Why would

3
★★★★★

I am the mother of 6 kids I LOVE KID to KID! I have mostly shopped the Salt Lake and Holladay stores for the past 16 years - since they opened their first store in Sandy. I LOVE this store and I hardly ever shop anywhere else. Why would

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My husband and I just had a terrible experience at the Kid to Kid location in Ogden. We had previously had a good experience at the store in Layton, where we'd bought a used double stroller and asked if we could leave our single stroller,

3
★★★★★

My husband and I just had a terrible experience at the Kid to Kid location in Ogden. We had previously had a good experience at the store in Layton, where we'd bought a used double stroller and asked if we could leave our single stroller,

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If you haven't been in to this store in awhile give it a shot. Room to shop and a huge selection of toys! The staff is generally friendly and helped to answer my questions. Don't know why you would start your shopping anywhere else.

3
★★★★★

If you haven't been in to this store in awhile give it a shot. Room to shop and a huge selection of toys! The staff is generally friendly and helped to answer my questions. Don't know why you would start your shopping anywhere else.

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This store just expanded and there's so much more stuff! I've always found lots of cute clothes and I love their hair bows. But this time I found some really cute new skinny jeans that look like Miss Me, but only cost $17! I also bought

3
★★★★★

This store just expanded and there's so much more stuff! I've always found lots of cute clothes and I love their hair bows. But this time I found some really cute new skinny jeans that look like Miss Me, but only cost $17! I also bought

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This Kid to Kid location had perhaps the worst customer service I have ever encountered. Two of the employees working today were rude, condescending and absolutely unprofessional. I observed them being rude to other customers as well.

3
★★★★★

This Kid to Kid location had perhaps the worst customer service I have ever encountered. Two of the employees working today were rude, condescending and absolutely unprofessional. I observed them being rude to other customers as well.

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I don't mean to bash on the store owner but I swear they pick through peoples clothes for the most used stained items. Not only is the proof on the shoe rack and in the toys but I had a big box full of nice clothes some with tags still on and they only took three items. They had a sale going on that day and the items on sale seriously looked like they were found at the dump. Everytime I leave this store I feel like I need to wash my hands like crazy. I LOVE the west valley store. It is so clean and organized. The owner is amazing, the staff is amazing. They take only the best clothes so I have the best selection. It's worth the extra drive to go to that kid to kid. Save time and energy and go to the other kid to kids. This one is just not very good. One plus is the staff is usally quite nice.

2
★★☆☆☆

I don't mean to bash on the store owner but I swear they pick through peoples clothes for the most used stained items. Not only is the proof on the shoe rack and in the toys but I had a big box full of nice clothes some with tags still on and they only took three items. They had a sale going on that day and the items on sale seriously looked like they were found at the dump. Everytime I leave this store I feel like I need to wash my hands like crazy. I LOVE the west valley store. It is so clean and organized. The owner is amazing, the staff is amazing. They take only the best clothes so I have the best selection. It's worth the extra drive to go to that kid to kid. Save time and energy and go to the other kid to kids. This one is just not very good. One plus is the staff is usally quite nice.

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I read the other reviews and don't agree. I have six kids and shop this store all the time, both buying and selling. The staff is friendly (I don't think most of them have worked there very long). They don't pay a lot for my things, but it's convenient and that means a lot because I'm busyTheir prices are so low for the things I buy, that I don't mind a relatively low payout for the things I don't need or want anyway, and since I shop here, it makes sense to sell instead of just giving things away. The working class families who purchase things at Kid to Kid (like mine) really appreciate this system of recycling, and the savings on quality products. They have lots of brand new items that are unique, and I shop here for birthday presents for my kids and their friends. It's a nice looking store, and I think they've made some big improvements lately in organization. I'd recommend trying again.

2
★★★★★

I read the other reviews and don't agree. I have six kids and shop this store all the time, both buying and selling. The staff is friendly (I don't think most of them have worked there very long). They don't pay a lot for my things, but it's convenient and that means a lot because I'm busyTheir prices are so low for the things I buy, that I don't mind a relatively low payout for the things I don't need or want anyway, and since I shop here, it makes sense to sell instead of just giving things away. The working class families who purchase things at Kid to Kid (like mine) really appreciate this system of recycling, and the savings on quality products. They have lots of brand new items that are unique, and I shop here for birthday presents for my kids and their friends. It's a nice looking store, and I think they've made some big improvements lately in organization. I'd recommend trying again.

Pros: Great prices on very gently used kid's stuff

Cons: Won't get rich selling stuff, but it's convenient

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After being treated like something on the bottom of someone's shoe, I can say I will never visit a Kid to Kid again. While dragging a bag of clothes and my two kids with me, we were at first ignorned by all three staff members who were chatting with each other behind the counter for a good 5 minutes, then when I did intrude with an, "Excuse me? Can I ask a few questions..." I was recieved with eye rolls and looks of, " I guess we can help you if we have to."

I was then told that despite all three of them doing absolutely nothing, I would have to choose 30 items from my bag, leave them for 48 hours and someone would call me after they had been priced. I guess on a busy day, a rule like that could make sense, but I had maybe 60 items and didn't see why I couldn't browse and wait for them to price them while I was already there. Not an option I guess. Plus the store was so crowded and cluttered, and the kids area so dirty that I didn't really mind not having to stay.

After 4 days of hearing nothing, I had to call the store and ask if my items were finished, they were. Now I know this is a used clothing store, but I brought in very nice, barely used items, all from either Old Navy or Baby Gap, some still with tags on and was told I would be getting $11.00 for all 30 of them. After the way I was treated and the obvious disorganization of the whole process, I told them, "No thanks." I took all those items back, plus the others they didn't have time for the first day and donated them all to Goodwill for nothing. I would rather a charity have my used things then get a few pennies from haughty girls who I doubt actually even looked at my things. I will never enter this store again and will suggest to anyone I know to steer clear as well.

0
★☆☆☆☆

After being treated like something on the bottom of someone's shoe, I can say I will never visit a Kid to Kid again. While dragging a bag of clothes and my two kids with me, we were at first ignorned by all three staff members who were chatting with each other behind the counter for a good 5 minutes, then when I did intrude with an, "Excuse me? Can I ask a few questions..." I was recieved with eye rolls and looks of, " I guess we can help you if we have to."

I was then told that despite all three of them doing absolutely nothing, I would have to choose 30 items from my bag, leave them for 48 hours and someone would call me after they had been priced. I guess on a busy day, a rule like that could make sense, but I had maybe 60 items and didn't see why I couldn't browse and wait for them to price them while I was already there. Not an option I guess. Plus the store was so crowded and cluttered, and the kids area so dirty that I didn't really mind not having to stay.

After 4 days of hearing nothing, I had to call the store and ask if my items were finished, they were. Now I know this is a used clothing store, but I brought in very nice, barely used items, all from either Old Navy or Baby Gap, some still with tags on and was told I would be getting $11.00 for all 30 of them. After the way I was treated and the obvious disorganization of the whole process, I told them, "No thanks." I took all those items back, plus the others they didn't have time for the first day and donated them all to Goodwill for nothing. I would rather a charity have my used things then get a few pennies from haughty girls who I doubt actually even looked at my things. I will never enter this store again and will suggest to anyone I know to steer clear as well.

Pros: Nothing

Cons: Rude, Disorganized, Unbelievable!

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generally i have enjoyed going into kid to kid to buy things for my son, their prices are reasonable and its great when you are on a budget. however my husband and i went into the SLC store on 21st south yesterday to sell my sons "gently used" fall clothing and was utterly appalled by how we were treated by 2 of the stores employees. from the get-go, they acted "uppity" like they were better than we were. to begin with, they were very loudly complaining about how this was the longest day and they didn't want to be there (this was only at 2pm), which as a customer i found very bothersome. then, as they sorted though our clothing, they kept making and repeating rude comments like "if i wanted to buy something like THIS, I'd go to wal-mart!" as if our clothing was not "good enough" for them. for a business that relies very heavily upon recycled clothing, i would have expected the employees to at least treat us like human beings and not to have been so full of themselves. and then to finish the experience, after accepting some of our clothing, they handed us back a bag which the woman snottily referred to as "No Thank-You's." it really all in all was a rather unpleasant experience, and neither my husband nor i will ever return to the store after being treated like that.

0
★☆☆☆☆

generally i have enjoyed going into kid to kid to buy things for my son, their prices are reasonable and its great when you are on a budget. however my husband and i went into the SLC store on 21st south yesterday to sell my sons "gently used" fall clothing and was utterly appalled by how we were treated by 2 of the stores employees. from the get-go, they acted "uppity" like they were better than we were. to begin with, they were very loudly complaining about how this was the longest day and they didn't want to be there (this was only at 2pm), which as a customer i found very bothersome. then, as they sorted though our clothing, they kept making and repeating rude comments like "if i wanted to buy something like THIS, I'd go to wal-mart!" as if our clothing was not "good enough" for them. for a business that relies very heavily upon recycled clothing, i would have expected the employees to at least treat us like human beings and not to have been so full of themselves. and then to finish the experience, after accepting some of our clothing, they handed us back a bag which the woman snottily referred to as "No Thank-You's." it really all in all was a rather unpleasant experience, and neither my husband nor i will ever return to the store after being treated like that.

Pros: cheap stuff

Cons: snotty employees

 

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