Insider Pages Reviews for Mark Miller Toyota

5 Stars: Mark Miller Toyota (by Sue C.)

Sue C. — Thu, 08 Sep 2011 14:28:00 GMT

I have only taken my almost 12 year old Toyota Avalon to Mark Miller, and will not take it anywhere else, not even for an oil change. They are courteous and prompt and very good at explaining what they are going to do and the cost.

5 Stars: Quality Work and Great Service (by Dan S.)

Dan S. — Thu, 16 Sep 2010 19:00:00 GMT

I took my truck here to have the starter checked out. They called me and told me that the contacts were worn out and that I would have to have a new starter installed. They did a good job of explaining the work and cost. Very Friendly and Helpful. I will take my truck again here should I have any more problems with it.

5 Stars: Helpful and Wonderful! (by Liz E.)

Liz E. — Wed, 15 Sep 2010 23:35:00 GMT

I just wanted to say THANK YOU! My tire blew just as I was passing Mark Miller Toyota Downtown dealership. I pulled over and started to slowly change my tire. I was not excited about doing it myself, but I was going to have to. One of the mechanic's from your service department came out to help me, he pulled over a jack and changed my tire in less time than it took me to pull the spare out of the trunk. I think his name was John. I am extremely thankful that there was such a nice guy to help this stranded woman in need. Thank you for being there. I??m grateful that the world isn??t completely full of people who look the other direction when someone is in need of help.
Had I not been so flustered I would have turned around and bought my new tire from them,next time I'll keep it in mind. :)

5 Stars: Maintenance (by Rosabelle Y.)

Rosabelle Y. — Sat, 11 Sep 2010 00:21:00 GMT

I will not have my truck serviced anywhere else. They always treat us like we are their only customer no matter how busy they are, at least that is the way I feel every time I go.
I like the fact the maintenance person also emails when finished with the work. They always care, really care not lip service like at a lot of dealers. Not just dealers I have gone to but talking to other people and the experience they have had at other dealerships

5 Stars: Great Service for a Traveling Teacher (by Carol S.)

Carol S. — Sat, 04 Sep 2010 13:45:00 GMT

Mark Miller Toyota is the only place I'll go to service my 2007 Prius because of the excellent work they do. I also like their friendly staff and the coupons I get in the mail. I know my car will be safe to drive for my long distance job because of the thorough job they do.

5 Stars: Great to work with!! (by Casey S.)

Casey S. — Fri, 27 Aug 2010 02:19:00 GMT

Recently my wife and I visited Mark Miller Toyota to purchase a new vehicle. Ours had died in a recent rain storm and we were in need of another vehicle. We have purchased a FJ Cruiser from Mark Miller in the past so we had an idea of what to expect from this exceptional dealership.

Long story short, we spent approximately 3 hours at the dealership and left with a Certified Used Toyota RAV4!! The sales team and finance department were extremely helpful as always and I already know that the service department is top notch.

I have recommended Mark Miller Toyota to friends and family across the Wasatch Front. Between me, my wife and our parents we own 5 different Toyota models with 4 of them being purchased from Mark Miller Toyota. I personally drove 60 miles and passed 3 other Toyota dealerships to purchase a vehicle from Mark Miller and I will do so again in the future.

Thanks for everything Mark Miller and I hope to see you again in the future!

5 Stars: What a fantastic place! (by Julian O.)

Julian O. — Wed, 25 Aug 2010 23:05:00 GMT

After the way I was treated, I never want to go anywhere else to lease/purchase a new car. I have already told my friends to check it out and I will be coming to this dealership for every oil change/service request that I have!

5 Stars: Worth the drive!!!! (by Mike H.)

Mike H. — Mon, 23 Aug 2010 22:02:00 GMT

I purchased a 2010 Tundra, and I have to admit it was the best purchasing experience to date. Spencer was great and went through the truck, even synched my cell phone to the blue tooth. They gave me a great price via email, honored the price, gave me a great trade in value for my Rubicon, and the paperwork was smooth and simple. It was worth the drive from Logan. I'll definitely be back.

5 Stars: I wish I could take my car here everytime it needed fixed. (by Adam E.)

Adam E. — Wed, 18 Aug 2010 17:08:00 GMT

This dealership is great! I don??t even live in Utah, but I wish I could take my van here all the time because they are honest and they get the job done without making me wait forever.

We originally took our Sienna van in to Mark Miller while in Utah on vacation in 2009 because we had rain water leaking in from an unknown source. Our local dealer had tried to fix it, but couldn't figure it out. Mark Miller quickly found the problem, and charged us less for the repair that we had paid in diagnostic fees back home.

So, when our van started to overheat while driving in the mountains on vacation this summer, we knew exactly who to take it to. They found and fixed the problem fast. We were so impressed we also had them do some regular maintence. We paid about half of what our inlaws paid for similar service on their van at another Utah shop.

5 Stars: MM Toyota SLC (by David K.)

David K. — Thu, 12 Aug 2010 00:47:00 GMT

Personable and professional. I already had experience with a 2002
Highlander and Dave LaCourse focused on the updates and differences.
Everything was already made clear in my internet communication with Dave.
There were no surprises.

5 Stars: Best New car experience (by Alex P.)

Alex P. — Mon, 09 Aug 2010 22:50:00 GMT

By far the most pleasant car buying experience in my life. Sales person was informative and straight forward on the price. Very comfortable process, felt at ease the whole time.

5 Stars: happy sienna buyers (by Myra B.)

Myra B. — Sun, 08 Aug 2010 00:49:00 GMT

I already knew I wanted a Sienna, but Dave went the extra mile and found the exact option package that I wanted, one that other dealers said didn??t exist.

5 Stars: Fantastic Dealership (by Keith T.)

Keith T. — Sat, 07 Aug 2010 02:26:00 GMT

I purchased a new Toyota Rav4 from Mark Miller Toyota. They were the very best dealership I have ever worked with. They gave me a clear/written quote the same day I requested one over the internet. They honored the written quote. Paperwork was complete, accurate and exactly what the salesman agreed to. We were very impressed. I highly recommend them.

5 Stars: Great experience! (by Kathryn G.)

Kathryn G. — Fri, 06 Aug 2010 23:04:00 GMT

I bought a 2010 Prius from Mark Miller Toyota, and from start to finish had a great experience. Convenient location with ample parking. Clean, comfortable, and environmentally friendly showroom (plus the drink/coffee bar was a bonus!). I??m not into high-pressure sales, so I was pleasantly surprised by the sales staff ?? no pressure, just helpful. My particular salesman, Andy Ross, was great! He??s really a nice guy and he was VERY attentive to my needs before, during and after the sale. I would highly recommend Mark Miller Toyota and Andy Ross...

4 Stars: RAV4 (by Barbara B.)

Barbara B. — Fri, 06 Aug 2010 18:43:00 GMT

We were greeted and taken care of from the first time we walked through the door. Derek was great to work with. He knew I had concerns about ??negotiating? and I believe he did all he could to reach a fair price. There was no pressure.
I love my RAV4!

5 Stars: Great experience! (by angie m.)

angie m. — Thu, 05 Aug 2010 12:37:00 GMT

They were very easy to work with. They didn??t try to convince us to spend more money than we could afford. And they were every understanding of our situation. I would definitely recommend them.

5 Stars: Best Service Department (by Damon P.)

Damon P. — Sat, 31 Jul 2010 12:28:00 GMT

I highly recommend the Mark Miller service department. I have taken my cars to both dealer service departments and private departments for the past 30+ years in seven states. My experience with the Mark Miller service department has always been positive. I feel confident that the work performed is of high quality and only what is necessary is recommended and performed. I believe their pricing to be fair and the personnel are always polite and prompt. Not all of my vehicles are Toyotas and I only wish I could bring them to their service department.

5 Stars: Totally great experience! (by Carri L.)

Carri L. — Tue, 27 Jul 2010 17:38:00 GMT

I had a great experience! Greg was fabulous and totally went out of his way to make things work out for us on this visit. He found a loaner car even though we hadn??t reserved one, and other really helpful things?.Removing the part when it was found that it wasn??t needed, and not even charging me for the labor? Totally great experience in every way. Thanks!?

5 Stars: Simply Outstanding (by Sheldon B.)

Sheldon B. — Sat, 24 Jul 2010 01:01:00 GMT

Always have had awesome service from this dealership, probably the best Toyota dealership I have ever been to in my life. With past experiences from Karl Malone Toyota I was headed to purchase a Subaru. Mark Miller is a big reason why I have only owned Toyota??s and still do so in Utah? Fast efficient work and the outcomes are awesome as per always? Must literally be the best workshop/service location I have ever seen in my life. I would be shocked if any service center in Utah let alone the USA could compare to the new building that Mr. Miller has set up? I have already recommended this dealership and a particular salesman (Josh Latta), how easy it is to find an honest salesman that actually cares about the customer and not just making a sale? Good luck on finding a single one anywhere let alone at a Larry Miller dealership, Josh is the pinnacle of what a salesman should be.

5 Stars: Best Service (by Madlyn R.)

Madlyn R. — Fri, 23 Jul 2010 22:55:00 GMT

This dealership and my service rep, Wendell, are outstanding in every possible way. My vehicle just turned 222,222 miles old today and is in tip top shape. I fully attribute that to the great care Wendell and his team take with it! Thanks!! I have been treated with the highest level of customer service on a vehicle I??ve owned for 10 years, put 200k miles on it and feel as though I could easily put another 200k on it. I speak from first hand experience when I say that Mark Miller Toyota and Wendell are top in their class. Not all Toyota dealerships are this terrific!

5 Stars: Pleasant Experience (by Karen D.)

Karen D. — Fri, 23 Jul 2010 20:52:00 GMT

At the recommendation of a friend I went to Mark Miller Toyota when I started looking for a replacement for my Toyota Sienna. The Sienna was purchased at another dealership.

The sales experience was very different this time. I traded in my Sienna and purchased a Corolla.

My salesperson, Chase Kunz is very professional and friendly, but not pushy at all. He took the time to show me as many cars as I wanted, and was very patient in my indecisiveness. He did not harass me with phone calls, or try to push any vehicle on me.

Also, he got me through the sales process in less than 2 hours. He has made sure that everything was ready for me when I got there, and that I did not have to wait long for anyone.

5 Stars: Great Dealership (by Paul P.)

Paul P. — Fri, 16 Jul 2010 11:50:00 GMT

The Mark Miller Sales team worked hard to get us the right price, and APR. Numbers were up front and didn't change. Perfect!!!
Mike Fuhriman is the best!!! This is the second Tacoma that I've purchased from this salesman. Both times my wife and I traveled from Twin Falls to Salt Lake City around 230 miles which is farther away than several other Toyota dealerships. I do tons of research before buying and my questions are many. Mike knows everything about these trucks and was able to answer every question.

5 Stars: Team Mark Miller wins again (by Roger T.)

Roger T. — Fri, 16 Jul 2010 01:32:00 GMT

Daniel Lewis and Mark Peck were excellent on all levels.
Mark Miller has created a superb team with presentation and knowledge skills that engender confidence.
This is my eighth Toyota purchase from Mark Miller. It won't be my last.

4 Stars: Andy Ross is the man! (by Emily S.)

Emily S. — Fri, 16 Jul 2010 01:19:00 GMT

?? Andy Ross was superb. Professional, pleasant, knowledgeable. The service department was not as good but I am hoping that that was an anomaly and future visits will be better.

5 Stars: Great Experience! (by Mike E.)

Mike E. — Wed, 14 Jul 2010 21:32:00 GMT

I recently leased a Camry from Mark Miller Toyota and had a wonderful experience. All of the terms were clearly explained and there were no surprises. The sales agent was courteous and his sales approach was relaxed and without any pressure. I was impressed with how much information they shared with me and the choices I had to lease or buy. I won't go anywhere else to buy new or used again.

5 Stars: Good dealership (by heather P.)

heather P. — Wed, 14 Jul 2010 20:53:00 GMT

Great experience-we liked the sales people, they gave us a good price and were not pushy. Would go there again.

5 Stars: Quick out the door (by Nick P.)

Nick P. — Wed, 14 Jul 2010 02:39:00 GMT

All in all, a great buying experience. Thanks for getting me out the door quickly.

Victor Montoya and the "Solutions Guy" were great.

5 Stars: 2011 Toyota Sienna (by Shawn J.)

Shawn J. — Wed, 14 Jul 2010 01:35:00 GMT

Low pressure, very knowledgeable, Andy our salesman was fantastic in every way! Would buy from this dealer again.

5 Stars: Great experience (by John D.)

John D. — Tue, 13 Jul 2010 21:25:00 GMT

Tony was great to work with. He made the purchase process very easy and went out of his way to help me get my new car home.

5 Stars: Simply Awesome Experience (by Alex C.)

Alex C. — Tue, 13 Jul 2010 04:21:00 GMT

I recently purchased a gorgeous 2009 black Tacoma TRD Sport from your dealership and I am extremely happy with my choice! From the beginning dealing with Spencer and Daniel in internet sales to the delivery of my truck was hands down the best expercience I have had in buying a car, this would be my second Tacoma. I drove from Las Vegas to pick it up and the description on the website was 100% accurate. The whole deal took 30 minutes when I arrived and I was off back home to Vegas with all the correct paperwork and a mint truck. This truck is awesome, condition is amazing, staff was honest and very polite including your finance manager. It??s dealerships like yours that set the benchmark higher for the rest, but in this business theres not much room for poor customer service from the get go and you definitely have made the perfect buying experience your number one priority at Mark Miller Toyota. I work for a billion dollar company that was and still is created from amazing customer service, so I know when I was in good hands at Mark Miller. Just paying it forward to a job well done.

1 Stars: Love my Toyota but not Mark Miller (by cecily L.)

cecily L. — Thu, 13 May 2010 21:06:00 GMT

I've had some shady experiences at MM Toyota, both when I purchased my used (excuse me, pre-owned) Tacoma and also, when I went in to check on a recall issue. Turns out, the salesperson would have said ANYTHING to sell me the car and knew nothing about the specs and almost refused to show me the Car-Fax report. On the recall issue, my truck had no problem there, but as a consequence of the free 14-point inspection, ended up with a $2000. list of "urgent" repairs. Since replacing the license plate lights was $15, I decided to do it myself. Funny thing, there were no lights there to replace. La?er, I saw the lights dangling from their cords underneath the car where the bulbs had been crushed dragging on the asphalt. Guess they thought I would for sure have them do that, but never considered putting the car back together after it was "inspected" as a cash cow. Oh well. Their lobby with big screen TVs is nice, but you know who's paying for it!

1 Stars: Mark Miller Toyota is Unscrupulous (by Fred C.)

Fred C. — Sun, 27 Dec 2009 14:06:00 GMT

I went to Mark Miller; Negotiated a price for a new Toyota they had to order. Paid a big deposit, and waited a month for it to come in. They called me when it arrived, and I went in to pick it up with a check for the balance due. When I arrived, and handed them the check they said that they wouldn't sell it at the price on the contract they had signed!! Gave me a boatload of grief, (and wouldnt return my cashed deposit) and I started walking out, thinking this is an easy lawsuit, and I'll buy it elsewhere. They chased me down, and I consummated the deal, but their tactics are shady and greedy. I shouldnt have had to go through that crap. I
would never darken their doorstep again,

5 Stars: Excellent (by by dubyajay at Citysearch)

by dubyajay at Citysearch — Tue, 11 Aug 2009 09:00:00 GMT

These guys are excellent at what they do for you and your car. The gravy in the experience is the consideration, respect and care they deliver to you as a human being. Hard to come by in the car biz.

I purchased my Toyota Tacoma new from Spencer Williams back in 1999. The purchase process was smooth, no pressure and he truly wanted to put me in the car I wanted - the car I wanted was the car he wanted me in, not the more expensive one that probably would have made him more money. Not only that, but he's also a great guy - I still go in and visit him when I'm having that same Toyota serviced. I will, without a doubt, purchase my next Toyota from him. He rocks.

So after you buy a car, you need to have it serviced. Mark Miller Toyota's service department is as good as the sales experience I had. Obviously a different scope, but the respect, care and attentiveness still applies. Bruce Belliston (service mgr) and Brent Gingell (mechanic) provided service beyond any expectations. They are a great team and work so hard to get things right.

I recently brought my Toy in for the standard 90,000 mile service. I had some extra work done as issues were identified on inspection - just the normal wear and tear you'd expect from an older vehicle. One of those things was the brakes. Unfortunately, they didn't come out just right on the first go, but Bruce and Brent worked their butts off to make sure they were as smooth as butter and that I was happy with the outcome. They really went above and beyond the call of duty and I can't say enough good about these guys.

I will forever be buying and maintaining my Toy's with Mark Miller Toyota, and specifically Spencer, Bruce and Brent, as long as they're around. I recommend all my Toyota buying/owning friends to these guys and have heard nothing but good experiences from them too. You will be treated kindly and with respect. Please give them the same - they are so worth it.

1 Stars: Your best friend would tell you the truth- Here I am. Go Somewhere else (by by Sunshinegirl20 at Citysearch)

by Sunshinegirl20 at Citysearch — Tue, 25 Nov 2008 09:00:00 GMT

Mark Miller Toyota not only neglects important safety guidelines when installing safety features like a rear seat belt but also forgets the finishing touches like remembering to check to see if the seat belt actually connects into the other side before giving you your car back to go and pick up your small children at the day care. Small issue? No. Isn't that why we pay over 350.00 dollars to have a dealer install it because they are suppose to follow manufacturers specifications and double check to make sure it is safe. How can it be safe if after you pay over $350.00 for a new mechanism it does not even work. They also forgot to install the covers over the screws. Somehow came up missing and they tried to blame me. Why on earth would I remove them the same time they installed new seat belts. No one wants to be honest or take accountability. My advice...do not take your care to Mark Miller Toyota if you want to be safe. Best of luck.