Verizon

★☆☆☆☆
  • 2274 S 1300 E Ste G-14

    Salt Lake City, UT 84106

    Map & Directions
  • 801-461-0288

About Verizon

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
Details
  • Phone Equipment
Hours
M-F 10am-8pm, Sa 10am-7pm, Su 11am-6pm
Languages
  • English
  • Spanish

Communications & Utilities

Communications & Utilities
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Just a question, but if we the customers are paying seventy dollars a month, then why can't you afford more employees? Not only did I wait over 20 minutes to be helped, I also had to come back two hours later because I wasted all the time I had before class to be helped. Our tech was rude, stating "Well everyone is entitled to an opinion", when we complained about Verizon needing an improvement in the customer service department. There were at least five different people also waiting while I was there. They had two employees wallking around helping people sign into a kiosk. ??? Put them behind computers and have them help customers get done what they came there for.

This is not my first expeirence with this problem of having to wait and it probably won't be my last. CUSTOMER SERVICE IS WHAT KEEPS PEOPLE COMING BACK!

0
★☆☆☆☆

Just a question, but if we the customers are paying seventy dollars a month, then why can't you afford more employees? Not only did I wait over 20 minutes to be helped, I also had to come back two hours later because I wasted all the time I had before class to be helped. Our tech was rude, stating "Well everyone is entitled to an opinion", when we complained about Verizon needing an improvement in the customer service department. There were at least five different people also waiting while I was there. They had two employees wallking around helping people sign into a kiosk. ??? Put them behind computers and have them help customers get done what they came there for.

This is not my first expeirence with this problem of having to wait and it probably won't be my last. CUSTOMER SERVICE IS WHAT KEEPS PEOPLE COMING BACK!

Cons: long wait, poor customer service, expensive

Message from Verizon

Who We Are



Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success:  an ethical, customer-centric culture and an essential role in making the world a better place.



Our Wireless Standard



As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.



Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

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