Back to Basics

★★★★☆
  • 2722 S Constitution Blvd

    West Valley City, UT 84119

    Map & Directions
  • 801-326-8077

Automotive

Automotive
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Master Muffler & Brake Complete Auto Care

690 S Main St Salt Lake City, UT

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Master Mufflers

4030 W 5415 S Salt Lake City, UT

3.6667 3
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I called to get my car in and they took me the same day. Ernie also fixed my car for half of what others wanted. They are so fair and had excellent service. I will never so anywhere Else....Thanks Back to Basics Auto

2
★★★★★

I called to get my car in and they took me the same day. Ernie also fixed my car for half of what others wanted. They are so fair and had excellent service. I will never so anywhere Else....Thanks Back to Basics Auto

Pros: the best auto shop ever

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IN DEFENSE OF OTHER REVIEW. ENGINE MANUFACTURER WOULD NOT STAND BEHIND THE ENGINE WARRANTY BECAUSE IT HAD BEEN RUN LOW ON OIL.. NOTHING BACK TO BASICS COULD HAVE DONE, SHORT OF BUYING THE CUSTOMER A NEW ENGINE OUT OF THIER OWN POCKETS. CAR WAS NOT RETURNED TO SHOP UNDER SPECIFIC GUIDELINES FOR PROPER OIL CHANGES AND MAINTENANCE. NEW ENGINES WILL USE OIL FOR THE FIRST 5000 TO 7500 MILES UNTIL RINGS ARE PROPERLY SEATED. WE SAW CAR AT 500 MILES FOR OIL CHANGE. THAT WAS GOOD. NEVER SAW THE CAR AGAIN UNTIL IT WAS TOO LATE. I HAVE KNOWN ERNIE AND HIS CREW FOR MANY YEARS AND I KNOW, IN MY HEART THAT THEY DID EVERYTHING THEY COULD TO MAKE THINGS RIGHT.

2
★★★★★

IN DEFENSE OF OTHER REVIEW. ENGINE MANUFACTURER WOULD NOT STAND BEHIND THE ENGINE WARRANTY BECAUSE IT HAD BEEN RUN LOW ON OIL.. NOTHING BACK TO BASICS COULD HAVE DONE, SHORT OF BUYING THE CUSTOMER A NEW ENGINE OUT OF THIER OWN POCKETS. CAR WAS NOT RETURNED TO SHOP UNDER SPECIFIC GUIDELINES FOR PROPER OIL CHANGES AND MAINTENANCE. NEW ENGINES WILL USE OIL FOR THE FIRST 5000 TO 7500 MILES UNTIL RINGS ARE PROPERLY SEATED. WE SAW CAR AT 500 MILES FOR OIL CHANGE. THAT WAS GOOD. NEVER SAW THE CAR AGAIN UNTIL IT WAS TOO LATE. I HAVE KNOWN ERNIE AND HIS CREW FOR MANY YEARS AND I KNOW, IN MY HEART THAT THEY DID EVERYTHING THEY COULD TO MAKE THINGS RIGHT.

Pros: HONEST, RELAIBLE, FAIR

Cons: NONE

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i took my car there and they told me i needed a new moter, so we put one in . and then started having problims the day we drove it home. we took it back and he said he put o bad moter in and that we would need a nother moter. we had to pay for that moter also. he said it would come with a worenty. we had the car for a cupple of months. the car sat over winter and put maybe 400 miles on the car. we had more problims so we took it to a shop by my house and they said the moter was nocking and to take it to the people who put it together, we took it down and he said we had put almost 3000 miles on it and it was low on oil. that was i lie. the other shop had looked at the oil , every thing was fin. back to basics, erni lied and would not cover anything. dont ever go there!!!

0
★☆☆☆☆

i took my car there and they told me i needed a new moter, so we put one in . and then started having problims the day we drove it home. we took it back and he said he put o bad moter in and that we would need a nother moter. we had to pay for that moter also. he said it would come with a worenty. we had the car for a cupple of months. the car sat over winter and put maybe 400 miles on the car. we had more problims so we took it to a shop by my house and they said the moter was nocking and to take it to the people who put it together, we took it down and he said we had put almost 3000 miles on it and it was low on oil. that was i lie. the other shop had looked at the oil , every thing was fin. back to basics, erni lied and would not cover anything. dont ever go there!!!

Pros: none

Cons: everything

 

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