Guillermo Blanco Towing

★☆☆☆☆

About Guillermo Blanco Towing

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Automotive

Automotive
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I left my Truck in the street and forgot to pull it in the drive way. Left for the night and came back to find my Truck was gone. Of Course its after hours, cant get a hold of the mobile home management. Finally called the local dispatch and they have no records of my vehicle being towed! The police did a search by the make and model of my Truck and still no luck! Then they did a search by my Mobile Home Park name and found only 1 vehicle was towed out of the park during the weekend! The police told me to call this Towing company (Blanco Towing) so see if they tow my vehicle, well when I finally got a call back ( Hours later!!!) They did tow my vehicle! Well after reading State Law and what Towing companies have to follow!!! They have to report the vehicle being towed with-in 2 hours of postal office hours. Well the Postal office is open on Saturdays! Called the Dispatch back to report the incident and found out that it??s a Civil Matter and there is nothing they can do besides take my statement. I will take this up with the court! I did not like how they treated me on the phone. There outrages fees and the unprofessional they were about the whole thing!

0
★☆☆☆☆

I left my Truck in the street and forgot to pull it in the drive way. Left for the night and came back to find my Truck was gone. Of Course its after hours, cant get a hold of the mobile home management. Finally called the local dispatch and they have no records of my vehicle being towed! The police did a search by the make and model of my Truck and still no luck! Then they did a search by my Mobile Home Park name and found only 1 vehicle was towed out of the park during the weekend! The police told me to call this Towing company (Blanco Towing) so see if they tow my vehicle, well when I finally got a call back ( Hours later!!!) They did tow my vehicle! Well after reading State Law and what Towing companies have to follow!!! They have to report the vehicle being towed with-in 2 hours of postal office hours. Well the Postal office is open on Saturdays! Called the Dispatch back to report the incident and found out that it??s a Civil Matter and there is nothing they can do besides take my statement. I will take this up with the court! I did not like how they treated me on the phone. There outrages fees and the unprofessional they were about the whole thing!

Pros: Didnt Follow State Laws!

Cons: Court

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We were family visiting from out of town, just pulled in about an hr. before incident, when we were told to pay X amount of dollars to get boot off
Don't you hate it when you parked there in the past and find out the the park has changed the rules as far as parking then has a tow company as Blanco Towing out of west valley, come and pull your car or truck with out just cause.
Trying to get a hold of said owner is a joke!!!!!!
The people there don't give a Darn.
i would not recommend this company to even wash my dishes, if you catch my meaning.

The worst of this experience Is not so much that the mobile home park has enforced the rules about parking on the street, but that the said company is unprofessional, the first person you talk to is very rude, and is unwilling to let you speak with the owner of said business. Excuse me but when a person wants to talk to the owner, manager, or whom ever is in charge, it is expected by us the customer to get exactly what we want and not the other way around.

So beware of Blanco Towing when trying to recover or resolve a business transaction. The first person you talk to on the phone more than likely will not let you speak with the owner. Why??? Maybe her business practices when the owner is out would not be okay with him? But if her practices are okay then maybe he shouldn't be in business. Thank You And good luck.
The out of towners.

0
★☆☆☆☆

We were family visiting from out of town, just pulled in about an hr. before incident, when we were told to pay X amount of dollars to get boot off
Don't you hate it when you parked there in the past and find out the the park has changed the rules as far as parking then has a tow company as Blanco Towing out of west valley, come and pull your car or truck with out just cause.
Trying to get a hold of said owner is a joke!!!!!!
The people there don't give a Darn.
i would not recommend this company to even wash my dishes, if you catch my meaning.

The worst of this experience Is not so much that the mobile home park has enforced the rules about parking on the street, but that the said company is unprofessional, the first person you talk to is very rude, and is unwilling to let you speak with the owner of said business. Excuse me but when a person wants to talk to the owner, manager, or whom ever is in charge, it is expected by us the customer to get exactly what we want and not the other way around.

So beware of Blanco Towing when trying to recover or resolve a business transaction. The first person you talk to on the phone more than likely will not let you speak with the owner. Why??? Maybe her business practices when the owner is out would not be okay with him? But if her practices are okay then maybe he shouldn't be in business. Thank You And good luck.
The out of towners.

Pros: NONE !!!!!

Cons: Bad Service, Bad costomer relations,

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Not very professional on the phone or in person. They are quick and happy to tow your vehicle. But watch out when trying to get an automobile out of their tow yard, you might wait for an hour or two, or you may even be charged for an extra day.

0
★☆☆☆☆

Not very professional on the phone or in person. They are quick and happy to tow your vehicle. But watch out when trying to get an automobile out of their tow yard, you might wait for an hour or two, or you may even be charged for an extra day.

Pros: N/A

Cons: waiting time was rediculously long

 

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