BMW of Murray is the Authorized BMW dealer for sales, service, and parts in the state of Utah. Serving, Salt Lake City, Ogden, Bountiful, Sandy and Draper.
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Great service department. Jeff Jorgensen is my service advisor, and is very courteous and responsive. Always returns calls, and explains what they will do, and what they did on my car. I would recommend this service department to anyone who has a BMW
December 19, 2011Was this review helpful to you?
My car's alarm on a 1994 540i would not quit. After digging everywhere for information, I determined i had no choice then to have the dealer remove or disable the alarm, in order for my car to operate again....
Appt Thurs 7.30am, towed the car in, i was told 220 to look at it., (fine I'm at the dealership, its expected) but come all through friday I receive no update. WHERE IS MY CAR and WHATS THE STATUS..
I called repeatedly and left messages every 3 hours or so. Never got through to any person, just machines.
If you're going to charge premium prices, *****, deliver a premium service!
Cons: $220 min to look at it, Never contacted about updates