Divinity-Auto Repair

★★★☆☆

About Divinity-Auto Repair

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Automotive

Automotive
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It is rare that I use a Professional to work on my vehicles, rarer yet that I entirely trust what they are telling me. Divinity is an exception. If you own a Toyota or Lexus you should give them a look. The first thing I noticed was the

3
★★★★★

It is rare that I use a Professional to work on my vehicles, rarer yet that I entirely trust what they are telling me. Divinity is an exception. If you own a Toyota or Lexus you should give them a look. The first thing I noticed was the

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I love Divinity!! I have had my 4 Runner serviced here many times and I am always treated fairly. I would recommend Divinity to anyone with a Toyota or Lexus.

3
★★★★★

I love Divinity!! I have had my 4 Runner serviced here many times and I am always treated fairly. I would recommend Divinity to anyone with a Toyota or Lexus.

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I have used this shop for years and I always feel that I am getting a good value and the work is done to my satisfaction each and every time. I have refered all of my friends and family here and have always heard good feedback from the

3
★★★★★

I have used this shop for years and I always feel that I am getting a good value and the work is done to my satisfaction each and every time. I have refered all of my friends and family here and have always heard good feedback from the

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I was referred to Divinity Auto Repair by a satisfied customer. Now I am a satisfied customer who refers people to this business. Ralph and his crew have taken excellent care of my car AND me for nine years.

I do not understand all the negative reviews on this site as I have never heard anything but positive feedback about this business. I would not trust any other shop with my car.

5
★★★★★

I was referred to Divinity Auto Repair by a satisfied customer. Now I am a satisfied customer who refers people to this business. Ralph and his crew have taken excellent care of my car AND me for nine years.

I do not understand all the negative reviews on this site as I have never heard anything but positive feedback about this business. I would not trust any other shop with my car.

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.

Ralph and his crew have always been top notch to me. Honest, priced fair and go above and beyond explaining my car to me. I am purchasing a used Toyota for my son, just so Ralph and Divinity can take care of all our cars. Can't say enough about the care from these people.

5
★★★★★

Ralph and his crew have always been top notch to me. Honest, priced fair and go above and beyond explaining my car to me. I am purchasing a used Toyota for my son, just so Ralph and Divinity can take care of all our cars. Can't say enough about the care from these people.

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1 out of 1 people found this review helpful.

.

This is the most dishonest shop in Salt Lake. I took my Toyota in to get the clutch replaced and all's they did was adjust it and then charge me for a new clutch!

Divinity told me that they replaced my clutch in 3 hours but when I took it to a Toyota dealer after to have a clutch put in; it took two days!

1
★☆☆☆☆

This is the most dishonest shop in Salt Lake. I took my Toyota in to get the clutch replaced and all's they did was adjust it and then charge me for a new clutch!

Divinity told me that they replaced my clutch in 3 hours but when I took it to a Toyota dealer after to have a clutch put in; it took two days!

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I took my toyota camry there last year with some transmission problem and they told me that they could fix it next day. But when I called them on the next day they said they never even looked at my car. So I waited for 3 more days and they said they finally fixed it but when I took my car the problem was still there and I had to pay so much for nothing!!!!!!!!!! this positive review from user brenCOLLELI is not true and it seems like the owner just wrote a good review about himself!!!!! Don t go to this shop!!! Save yourself some money and time!!!!

0
★☆☆☆☆

I took my toyota camry there last year with some transmission problem and they told me that they could fix it next day. But when I called them on the next day they said they never even looked at my car. So I waited for 3 more days and they said they finally fixed it but when I took my car the problem was still there and I had to pay so much for nothing!!!!!!!!!! this positive review from user brenCOLLELI is not true and it seems like the owner just wrote a good review about himself!!!!! Don t go to this shop!!! Save yourself some money and time!!!!

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I have taken my Toyota Corolla in for repairs on more than one occasion. I have ALWAYS had EXCELLENT customer service. No work has ever been done without first getting prior authorization from me. And I have always been given a total (printed) "run-down" on what my car needs, and what repairs are lurking... in the order of importance, that they be done- including a price quote. I have yet to have anything wrong with my car that they couldn't or wouldn't fix.
I totally trust them.

One of the biggest reasons why I trust them, is that the very first time I was dropping my car off, I made a comment (joking) about keeping the price low, or giving it to me half price (I didn't even know yet what the cost was going to be!). ?? The very honest answer I was given, was that if I wanted/needed the work done cheaper, there are plenty of places I could go to that would charge less. They would do the same work or use the same parts, but I was welcome to go someplace else, if that was my choice. ?This was said in a very pleasant tone of voice, that I didn't have issue with. I found it refreshing that they were so willing to be up-front.

I have never been disappointed in the work or the service provided by anyone at this business.

In fact, I had my car towed there earlier this evening.

In my opinion, they deserve
??=??=??=??=?? 5 STARS ??=??=??=??=??
ALL THE WAY!

Perhaps some of the reviewers are just being ornery... because they can be! -As if that takes talent, or they need the practice! WRONG on both counts!

NO- I am not related to, nor do I know anyone affiliated with this company. I simply think they do FABULOUS work! And I'm willing to pay for a job well done, but not a poorly done job- no matter how cheap!

??=??=??=??=?? 5 STARS ??=??=??=??=??

-I hope this information helps someone out there!

-ENJOY!

5
★★★★★

I have taken my Toyota Corolla in for repairs on more than one occasion. I have ALWAYS had EXCELLENT customer service. No work has ever been done without first getting prior authorization from me. And I have always been given a total (printed) "run-down" on what my car needs, and what repairs are lurking... in the order of importance, that they be done- including a price quote. I have yet to have anything wrong with my car that they couldn't or wouldn't fix.
I totally trust them.

One of the biggest reasons why I trust them, is that the very first time I was dropping my car off, I made a comment (joking) about keeping the price low, or giving it to me half price (I didn't even know yet what the cost was going to be!). ?? The very honest answer I was given, was that if I wanted/needed the work done cheaper, there are plenty of places I could go to that would charge less. They would do the same work or use the same parts, but I was welcome to go someplace else, if that was my choice. ?This was said in a very pleasant tone of voice, that I didn't have issue with. I found it refreshing that they were so willing to be up-front.

I have never been disappointed in the work or the service provided by anyone at this business.

In fact, I had my car towed there earlier this evening.

In my opinion, they deserve
??=??=??=??=?? 5 STARS ??=??=??=??=??
ALL THE WAY!

Perhaps some of the reviewers are just being ornery... because they can be! -As if that takes talent, or they need the practice! WRONG on both counts!

NO- I am not related to, nor do I know anyone affiliated with this company. I simply think they do FABULOUS work! And I'm willing to pay for a job well done, but not a poorly done job- no matter how cheap!

??=??=??=??=?? 5 STARS ??=??=??=??=??

-I hope this information helps someone out there!

-ENJOY!

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.

This is by far the worst shop I have ever seen! They are over priced, the customer service is terrible! I clearly asked if the work they were going to do would fix the noise I was hearing, they very clearly said it would. When it did not they offered no explanation and would not refund my money! Ralph the owner is such a disappointment, don??t waste your money, go somewhere else! Also any review by brenCOLLELI is the owners wife, disregard her review.

1
★☆☆☆☆

This is by far the worst shop I have ever seen! They are over priced, the customer service is terrible! I clearly asked if the work they were going to do would fix the noise I was hearing, they very clearly said it would. When it did not they offered no explanation and would not refund my money! Ralph the owner is such a disappointment, don??t waste your money, go somewhere else! Also any review by brenCOLLELI is the owners wife, disregard her review.

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.

I worked here and can say for a fact that it is worst shop ever! I have never seen a shop fail to fix so many cars!

0
★☆☆☆☆

I worked here and can say for a fact that it is worst shop ever! I have never seen a shop fail to fix so many cars!

Pros: NONE

Cons: Mechanics drink on the job,

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HELLO ALL I HAVE OVERFLOWING POSITIVE COMMENTS ABOUT 'DIVINITY AUTO' THEY HAVE DONE ALL OVER MANY YEARS IN MY BEST INTEREST, I HAVE HAD INSPECTIONS FROM DEALER AND HAVE HAD MY VEHICLE EXAMINED BY THEM AND THEY ALWAYS SAVE ME MONEY. I HAVE HAD ONE ISSUE WHER I HAD TO RETURN AND AS KIND AND GIVING AS RALPH IS HE BENT OVER BACKWARDS FOR ME AND ALSO ASKED FOR FORGIVENESS FOR ISSUE. I READ THESE NEGATIVE REPORTS AND AM SHOCKED, THIS DOES NOT SOUND LIKE ANYTHING RALPH WOULD EVER DO. HE ALWAYS IS VERY CLEAR AND COMPLETE. I RECOMEND HIS FACILITY TO EVERYONE THAT OWNS A TOYOTA OR LEXUS. EVERYONE HAS THERE PAST EXPERIENCES THAT CARRY ON TO GOOD PEOPLE...

2
★★★★★

HELLO ALL I HAVE OVERFLOWING POSITIVE COMMENTS ABOUT 'DIVINITY AUTO' THEY HAVE DONE ALL OVER MANY YEARS IN MY BEST INTEREST, I HAVE HAD INSPECTIONS FROM DEALER AND HAVE HAD MY VEHICLE EXAMINED BY THEM AND THEY ALWAYS SAVE ME MONEY. I HAVE HAD ONE ISSUE WHER I HAD TO RETURN AND AS KIND AND GIVING AS RALPH IS HE BENT OVER BACKWARDS FOR ME AND ALSO ASKED FOR FORGIVENESS FOR ISSUE. I READ THESE NEGATIVE REPORTS AND AM SHOCKED, THIS DOES NOT SOUND LIKE ANYTHING RALPH WOULD EVER DO. HE ALWAYS IS VERY CLEAR AND COMPLETE. I RECOMEND HIS FACILITY TO EVERYONE THAT OWNS A TOYOTA OR LEXUS. EVERYONE HAS THERE PAST EXPERIENCES THAT CARRY ON TO GOOD PEOPLE...

Pros: CLEANLINESS, EXPERIENCE, KINDNESS, TRUST

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I would not recommend this shop to anyone! These guys feed into those myths about auto mechanics lying to their customers. I took my 2000 Toy Celica in for some repairs. I was having ignition and idle problems. They told me that they could not get the car to function the way I was describing, but charged me $400 to "fix" some other things they find. The day after I pick up the car, the ignition issue gets worse and the engine light comes on. I take it back to have them fix it, holding them to their "guarantee". They tell me they still can't figure it out, but decided to hand clean the fuel injection system and charge me another $200. They also said there was a tool they needed to correct a suspicion they had but that tool would not be in until the following week. "I will call you Thursday" he says to me. One week, two weeks pass... the car is worse than before and NO CALL! I got rid of the car out of frustration. Today I receive a call that said tool came in.

I'm not even going to bother calling back. Terrible terrible mechanic. Don't bother wasting your time or money. I'm so disappointed in the car service and customer service I received.

0
★☆☆☆☆

I would not recommend this shop to anyone! These guys feed into those myths about auto mechanics lying to their customers. I took my 2000 Toy Celica in for some repairs. I was having ignition and idle problems. They told me that they could not get the car to function the way I was describing, but charged me $400 to "fix" some other things they find. The day after I pick up the car, the ignition issue gets worse and the engine light comes on. I take it back to have them fix it, holding them to their "guarantee". They tell me they still can't figure it out, but decided to hand clean the fuel injection system and charge me another $200. They also said there was a tool they needed to correct a suspicion they had but that tool would not be in until the following week. "I will call you Thursday" he says to me. One week, two weeks pass... the car is worse than before and NO CALL! I got rid of the car out of frustration. Today I receive a call that said tool came in.

I'm not even going to bother calling back. Terrible terrible mechanic. Don't bother wasting your time or money. I'm so disappointed in the car service and customer service I received.

Pros: none

Cons: EVERYTHING!!!

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I had one problem with my truck ( vibration in the rear axle ) I explained in detail where I wanted them to look(rear axle). Which they typed into the repair order, that i have a copy of. They didn't look at the rear axle the first time I took it there. Instead they replaced a U-joint for $140 and said all was good.
I picked it up, and I still have the same vibration. I wonder If I'm just crazy. So I take it back the next morning and have one of the mechanics drive it with me in it, and he agrees that there is a vibration in the rear. They look at it for a couple of days, tear open the rear axle don't call me at all to let me know what's going on. I call them and they say the rears in great condition come and get it. I show up to a bill for $257.00, and they tell me they put in another U Joint. I drive off and still have the vibration in the rear. Thanks to the TOY STORE for charging $400 to replace 2 U-joints that weren't the problem(I have replaced U-Joints beforeand it would take a skilled mechanic with the right tools less than an hour to do both) , also offering me no answers. I understand it takes time to diagnose the problem and time is money but $400 later I still have the same issue and no answers. Thanks for nothing TOY STORE. I know lots of people with Toyotas, and they will hear about this.

0
★☆☆☆☆

I had one problem with my truck ( vibration in the rear axle ) I explained in detail where I wanted them to look(rear axle). Which they typed into the repair order, that i have a copy of. They didn't look at the rear axle the first time I took it there. Instead they replaced a U-joint for $140 and said all was good.
I picked it up, and I still have the same vibration. I wonder If I'm just crazy. So I take it back the next morning and have one of the mechanics drive it with me in it, and he agrees that there is a vibration in the rear. They look at it for a couple of days, tear open the rear axle don't call me at all to let me know what's going on. I call them and they say the rears in great condition come and get it. I show up to a bill for $257.00, and they tell me they put in another U Joint. I drive off and still have the vibration in the rear. Thanks to the TOY STORE for charging $400 to replace 2 U-joints that weren't the problem(I have replaced U-Joints beforeand it would take a skilled mechanic with the right tools less than an hour to do both) , also offering me no answers. I understand it takes time to diagnose the problem and time is money but $400 later I still have the same issue and no answers. Thanks for nothing TOY STORE. I know lots of people with Toyotas, and they will hear about this.

 

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