P & J Custom Window Coverings

★☆☆☆☆

About P & J Custom Window Coverings

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User Rating: 1 out of 5 stars
by richard 09/22/2010
Subj: Vinyl Shutter Install...Richard G....r..Invoice #43043

To: Frank Charles Spencer IV...RMO/CEO/PRESIDENT

Matthew Everett Carlton...OFFICER

Dear Mr Spencer

Today, September 21, 2010 installation was completed on a single shutter I purchased for my handicapped son's room...the "on sale" vinyl shutter measures 4' X 6'.... the shutters that were currently in this window were wood shutters that opened completely in four sections on hinges allowing access to the window that is opened with a crank handle at the bottom....they became damaged over the years and I was unable to find an individual or company to repair them.. I virtually had no idea that the new replacement shutters that I purchased from P & J was ONE, large 4' x 6" panel that has no way of opening or providing access to the crank handle. My son is used to opening and closing his window DAILY...I had to bend and remove a couple of the slats and use a high speed Dremel tool and bit to hollow out a large area of the frame so that the crank could go around...there is virtually slight to NO room to get a hand under the shutter slats to use the crank to open the window....I cannot believe such a window could even be manufactured like this....the window is large and heavy to remove by one person single handedly...the salesman (Russell Morris) that came to our home never explained that this is what we would be getting..he should have known full well that installing this shutter would not allow for the operation of the window behind it..this is what he does for a living..this shutter should be mounted ONLY against a window that was NEVER meant to be opened....this shutter is a complete and utter waste of our money...

Even the installer never explained how to remove this monstrosity....left my son's bedroom floor covered with installation debris...and left the whole area that the previous shutters were mounted in, with the surrounding molding now gone...with gouged out drywall, nail holes, etc..I can't believe this install... under the circumstances, the installer should have had a matching molding to go around the outside of the newly installed shutters to hide all the mess after the original molding was removed...this has got to be the worst $406 I've ever spent with a contractor ever....and quote, this was advertised as a 50% off sale!!

I guess I'll have to live with this horrific mistake...but, I will post a horrible review on Yahoo and any other consumer review sites I can find to go along with the many other 1 star reviews that are continuing to mount against P & J Custom Window Coverings for poor products and installation.

P S...my son is now virtually a prisoner in his own room

0
★☆☆☆☆

User Rating: 1 out of 5 stars
by richard 09/22/2010
Subj: Vinyl Shutter Install...Richard G....r..Invoice #43043

To: Frank Charles Spencer IV...RMO/CEO/PRESIDENT

Matthew Everett Carlton...OFFICER

Dear Mr Spencer

Today, September 21, 2010 installation was completed on a single shutter I purchased for my handicapped son's room...the "on sale" vinyl shutter measures 4' X 6'.... the shutters that were currently in this window were wood shutters that opened completely in four sections on hinges allowing access to the window that is opened with a crank handle at the bottom....they became damaged over the years and I was unable to find an individual or company to repair them.. I virtually had no idea that the new replacement shutters that I purchased from P & J was ONE, large 4' x 6" panel that has no way of opening or providing access to the crank handle. My son is used to opening and closing his window DAILY...I had to bend and remove a couple of the slats and use a high speed Dremel tool and bit to hollow out a large area of the frame so that the crank could go around...there is virtually slight to NO room to get a hand under the shutter slats to use the crank to open the window....I cannot believe such a window could even be manufactured like this....the window is large and heavy to remove by one person single handedly...the salesman (Russell Morris) that came to our home never explained that this is what we would be getting..he should have known full well that installing this shutter would not allow for the operation of the window behind it..this is what he does for a living..this shutter should be mounted ONLY against a window that was NEVER meant to be opened....this shutter is a complete and utter waste of our money...

Even the installer never explained how to remove this monstrosity....left my son's bedroom floor covered with installation debris...and left the whole area that the previous shutters were mounted in, with the surrounding molding now gone...with gouged out drywall, nail holes, etc..I can't believe this install... under the circumstances, the installer should have had a matching molding to go around the outside of the newly installed shutters to hide all the mess after the original molding was removed...this has got to be the worst $406 I've ever spent with a contractor ever....and quote, this was advertised as a 50% off sale!!

I guess I'll have to live with this horrific mistake...but, I will post a horrible review on Yahoo and any other consumer review sites I can find to go along with the many other 1 star reviews that are continuing to mount against P & J Custom Window Coverings for poor products and installation.

P S...my son is now virtually a prisoner in his own room

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I called them for a repair on a job they did for my friend's home and they said they don't offer repairs. You check out there website and it says lifetime warranty, but I guess it's a gag just to get your money and sell you an inferior product!!!

1
★☆☆☆☆

I called them for a repair on a job they did for my friend's home and they said they don't offer repairs. You check out there website and it says lifetime warranty, but I guess it's a gag just to get your money and sell you an inferior product!!!

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there shutters turned yellow and i know because they installed my neighbors house. gave me an estimate and saw other shutters with better quality for about the same price

0
★☆☆☆☆

there shutters turned yellow and i know because they installed my neighbors house. gave me an estimate and saw other shutters with better quality for about the same price

Pros: cheap $

Cons: buying garbage

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