U.S. Bank Branch

★☆☆☆☆
  • 820 S Rampart Blvd

    Las Vegas, NV 89145

    Map & Directions
  • 702-932-1147

About U.S. Bank Branch

Details
Hours
Sun 12am-4pm, Mon-Fri 10am-7pm, Sat 10am-4pm

Finance

Finance
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I was in the US Bank on Rampart in Boca Park and the one on Charleston and Hualapai. I am a high-traffic business and consumer customer and have never been treated so horrid in my life. As a professional, I come to expect good customer service. While in the Boca Park Vons US Bank, the service was so slow and well the place is dirty. How can you service your customers when you cant see out of your bandit barrier windows? Come on, clean them please! Today, I was at the Smiths on Charleston and Hualapai and had an interaction with the manager, Kim. She was rude and pushy. An employee of hers interrupted and put her two cents in. I think her name is Sylvia (?). This woman shouldnt be in customer service. She insulted me, my business, ws getting way too personal with me, and is the final reason I am pulling the rest of my money out from my business and personal accounts (total of 9). I hope I get survey calls about the service. I left upset and disgusted that US Bank has lowered their service standards.

1
★☆☆☆☆

I was in the US Bank on Rampart in Boca Park and the one on Charleston and Hualapai. I am a high-traffic business and consumer customer and have never been treated so horrid in my life. As a professional, I come to expect good customer service. While in the Boca Park Vons US Bank, the service was so slow and well the place is dirty. How can you service your customers when you cant see out of your bandit barrier windows? Come on, clean them please! Today, I was at the Smiths on Charleston and Hualapai and had an interaction with the manager, Kim. She was rude and pushy. An employee of hers interrupted and put her two cents in. I think her name is Sylvia (?). This woman shouldnt be in customer service. She insulted me, my business, ws getting way too personal with me, and is the final reason I am pulling the rest of my money out from my business and personal accounts (total of 9). I hope I get survey calls about the service. I left upset and disgusted that US Bank has lowered their service standards.

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Customer service was HORRIBLE!!!!! Over draft fees are OUTRAGIOUS!!! High turn over with employees . Very Unethical. Asst. Manager and staff very rude and cold. I do not recommend this bank. You have been warned!!

0
★☆☆☆☆

Customer service was HORRIBLE!!!!! Over draft fees are OUTRAGIOUS!!! High turn over with employees . Very Unethical. Asst. Manager and staff very rude and cold. I do not recommend this bank. You have been warned!!

Pros: Thumbs down

Cons: Thumbs down

 

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