Women's Specialty Care

★★☆☆☆
  • 5320 S Rainbow Blvd # 186

    Las Vegas, NV 89118

    Map & Directions
  • 702-212-6070

About Women's Specialty Care

Health & Medical

Health & Medical
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UGH! The staff @ this place is HORRIBLE! I don't expect anyone to be giving me the royal treatment but at least be considerate and don't act like it's a complete interruption of your day to do your job and answer the phone! I've seen two doctors here, and they both were pretty good and friendly, but everyone who worked there was miserable and rushed. I was supposed to receive a call from them to give me test results and after waiting an extra few days to hear from them, I finally phoned them and the staff was rude and completely unhelpful. They just kept transferring me around, nobody wanted to help me, they just wanted to pass me off. After explaining the situation for the umpteenth time to someone she puts me on hold then comes back and asks, "Are you an established patient?" So absurd.

0
★☆☆☆☆

UGH! The staff @ this place is HORRIBLE! I don't expect anyone to be giving me the royal treatment but at least be considerate and don't act like it's a complete interruption of your day to do your job and answer the phone! I've seen two doctors here, and they both were pretty good and friendly, but everyone who worked there was miserable and rushed. I was supposed to receive a call from them to give me test results and after waiting an extra few days to hear from them, I finally phoned them and the staff was rude and completely unhelpful. They just kept transferring me around, nobody wanted to help me, they just wanted to pass me off. After explaining the situation for the umpteenth time to someone she puts me on hold then comes back and asks, "Are you an established patient?" So absurd.

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I have been here a few times for general GYN issues. I wasn't overly impressed with the physicians. They were friendly, but made me feel somewhat rushed. The front office staff is rather cold and unfriendly. They are also a bit unorganized. I have had bad experiences with them in terms of scheduling appointments. For example, I asked what appt times they had available and they gave me a range from morning til 5 PM. They got an appt for me earlier in the morning, had it written down. Then, they called to confirm my "5 PM appointment". I told them no, my appointment was for earlier. And the caller told me "no, that's not possible our doctors don't even start until 10 AM" Ooook. She said, but if you like we can get you in at 10 AM. I get there at 10 AM and get scorned by the receptionist that I'm late. That receptionist had me down for the same appt time that I originally had. There have been other scheduling issues like this almost every time I go.

The wait time has not been long, which is a plus. Usually around 5-10 minutes in the waiting room before getting called back. The actual time spent on the phone holding to talk to someone to schedule an appt is usually longer! They recently added a feature to their website where you can schedule an appt online...much better.

1
★★★☆☆

I have been here a few times for general GYN issues. I wasn't overly impressed with the physicians. They were friendly, but made me feel somewhat rushed. The front office staff is rather cold and unfriendly. They are also a bit unorganized. I have had bad experiences with them in terms of scheduling appointments. For example, I asked what appt times they had available and they gave me a range from morning til 5 PM. They got an appt for me earlier in the morning, had it written down. Then, they called to confirm my "5 PM appointment". I told them no, my appointment was for earlier. And the caller told me "no, that's not possible our doctors don't even start until 10 AM" Ooook. She said, but if you like we can get you in at 10 AM. I get there at 10 AM and get scorned by the receptionist that I'm late. That receptionist had me down for the same appt time that I originally had. There have been other scheduling issues like this almost every time I go.

The wait time has not been long, which is a plus. Usually around 5-10 minutes in the waiting room before getting called back. The actual time spent on the phone holding to talk to someone to schedule an appt is usually longer! They recently added a feature to their website where you can schedule an appt online...much better.

Pros: Short waiting room time, offer HALO breast pap, friendly dr's/back office staff

Cons: Long hold time on phone, somewhat disorganized front/desk staff, felt rushed

 

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