Emerald Realty

★★★☆☆

About Emerald Realty

Categories
  • Real Estate Rentals

Real Estate

Real Estate
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3.0 2
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We have been renting from Emerald Realty for 5 years now, They have always been prompt in call returns and anything that needs attention is fixed promptly- and in our five years of renting we had only two things that needed attention- and at that time we called Emerald Realty told of the problem and the next day or same day the problem was fixed, I would love to have, had this customer service from other rental property managments( in the past) as I get from Emerald Realty -"Prompt and Courtious" I Would recomend This Company and in the future, when we are able to purchase our first home I would use Emerald Realty for our Realtor as well. I know we would get the service i would expect- Customer Comes First- They Are- Honest- Respectful-Courtious.

7-11-08 Now We are looking to buy our first home and are using Emerald Realty , What a Hassle free Process this has been having Emerald Realty as our Agent.
Emerald Realty goes the Extra Mile to make sure all transactions are handled correctly, I do not have to worry about a thing, what a joy it is having Emerald Realty as our Agent, It would be our pleasure to do business again and again with Emerald Realty, Thank You So Much for All Your hard work you are doing.
Much Appreciation.

2
★★★★★

We have been renting from Emerald Realty for 5 years now, They have always been prompt in call returns and anything that needs attention is fixed promptly- and in our five years of renting we had only two things that needed attention- and at that time we called Emerald Realty told of the problem and the next day or same day the problem was fixed, I would love to have, had this customer service from other rental property managments( in the past) as I get from Emerald Realty -"Prompt and Courtious" I Would recomend This Company and in the future, when we are able to purchase our first home I would use Emerald Realty for our Realtor as well. I know we would get the service i would expect- Customer Comes First- They Are- Honest- Respectful-Courtious.

7-11-08 Now We are looking to buy our first home and are using Emerald Realty , What a Hassle free Process this has been having Emerald Realty as our Agent.
Emerald Realty goes the Extra Mile to make sure all transactions are handled correctly, I do not have to worry about a thing, what a joy it is having Emerald Realty as our Agent, It would be our pleasure to do business again and again with Emerald Realty, Thank You So Much for All Your hard work you are doing.
Much Appreciation.

Pros: Honest -Helpful-Courtious-Friendly-

Cons: no cons

.

I will never again rent from this company and recommend the same to anyone I meet. The manager is so caught up in how difficult her job is that she does not even know how to tell the truth, but only how to cover her lies with inflammed accusations. I asked for a simple phone call to be in dialogue during the check out inspections and was told I would receive a call and I did not. Even if a meeting could not be arranged at least the inspector could have called to follow up. Then I was charged cleaning fees inappropriately for areas that had been properly cleaned, but accumulated dust and mold growth between the move out and inspection.

She admits to not working for the renter, but only for the property owner...so then what is the property owner paying the manager to do?

I realize there are a lot of dirt bag renters out in the world, but if quality renters are not treated any better than the dirt bags then dirt bags are whom you will be left with.

I would not recommend hiring this company to manage your property because poor managers will only attract poor quality renters over the long run.

0
★☆☆☆☆

I will never again rent from this company and recommend the same to anyone I meet. The manager is so caught up in how difficult her job is that she does not even know how to tell the truth, but only how to cover her lies with inflammed accusations. I asked for a simple phone call to be in dialogue during the check out inspections and was told I would receive a call and I did not. Even if a meeting could not be arranged at least the inspector could have called to follow up. Then I was charged cleaning fees inappropriately for areas that had been properly cleaned, but accumulated dust and mold growth between the move out and inspection.

She admits to not working for the renter, but only for the property owner...so then what is the property owner paying the manager to do?

I realize there are a lot of dirt bag renters out in the world, but if quality renters are not treated any better than the dirt bags then dirt bags are whom you will be left with.

I would not recommend hiring this company to manage your property because poor managers will only attract poor quality renters over the long run.

 

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