Durango Dental Group

★★★★☆
  • 3140 S Durango Dr Ste 100

    Las Vegas, NV 89117

    Map & Directions
  • 702-362-1856

About Durango Dental Group

Categories
  • Dentists
  • Oral Surgeons
  • Cosmetic Dentistry
Details
  • Shop Online
  • Tooth Veneers
  • Tooth Whitening
Hours
M 8am-5pm, Tu-W 8am-7pm, Th 8am-5pm, F 7am-4pm, Sa 8am-12pm, Su Closed (To better meet our patients' needs we offer select Saturday appointments and specialty services including oral surgery, periodontics and endodontics. We are proud to serve Las Vegas and its nearby communities!)
Emails
  • smile@durangodentalgroup.com
Phones
  • Fax (702-804-0465)
Year Established
  • 2006
Payment Options
  • American Express
  • Cash
  • MasterCard
  • Visa
Brands
  • Smile Generation Office
Services
  • Dental Cleaning
  • Dental Hygiene
  • Cavity Filling
  • Root Canal
  • Bridges

Health & Medical

Health & Medical
More choices in Las Vegas:
Resultset_next

Gentle Dental Warm Springs

1725 E. Warm Springs Rd. Las Vegas, NV

Resultset_next

Town Center Dental

8504 Dell Webb Blvd Las Vegas, NV

3.8 5
Hi! Sign in to let us know how Durango Dental Group was?
Write a Review
.

I came here 4 years ago and was told I needed 2 crowns and 1 root canal. The dentist took forever to do it and it was incredibly painful (I've had a root canal before and it was a breeze). I did not go back to this dentist because my procedure was so long and painful which made me think that the dentist wasn't very skilled at what he was doing.

4 years later, I get a regular check up with a different dentist and am told that 1 of the crowns done by Durango Dental has started to break. Now a crown is supposed to last at least 5 years which is why dental insurances won't cover a crown that is less than 5 years old. I should add that my previous crown was done 10 years ago and it is still in good shape. I call up Durango Dental and they give me a sch-bill about how they don't know if the dental work and check ups that I've had in the last 4 years by a different dentist is at a standard of care as good as theirs so they aren't willing to replace my crown.

Then I asked if they would be willing to give me a better price than what my dentist quoted me to replace the crown SINCE IT WAS THEIR FAULTY CROWN that broke before the normal 5 years. They say no but their price is the same as my dentist and ask if I want to make an appointment with them...

Umm EXCUSE ME??? WTF would I go back to you and PAY THE SAME PRICE for a crown that didn't last as long as it was supposed to??

I gave them the opportunity to show some professionalism, make a good faith effort to fix their mistake, and act as a reputable business, but they failed. Don't waste your time and money going to them. You'll likely need to have any work they do fixed by a new dentist later on.

1
★☆☆☆☆

I came here 4 years ago and was told I needed 2 crowns and 1 root canal. The dentist took forever to do it and it was incredibly painful (I've had a root canal before and it was a breeze). I did not go back to this dentist because my procedure was so long and painful which made me think that the dentist wasn't very skilled at what he was doing.

4 years later, I get a regular check up with a different dentist and am told that 1 of the crowns done by Durango Dental has started to break. Now a crown is supposed to last at least 5 years which is why dental insurances won't cover a crown that is less than 5 years old. I should add that my previous crown was done 10 years ago and it is still in good shape. I call up Durango Dental and they give me a sch-bill about how they don't know if the dental work and check ups that I've had in the last 4 years by a different dentist is at a standard of care as good as theirs so they aren't willing to replace my crown.

Then I asked if they would be willing to give me a better price than what my dentist quoted me to replace the crown SINCE IT WAS THEIR FAULTY CROWN that broke before the normal 5 years. They say no but their price is the same as my dentist and ask if I want to make an appointment with them...

Umm EXCUSE ME??? WTF would I go back to you and PAY THE SAME PRICE for a crown that didn't last as long as it was supposed to??

I gave them the opportunity to show some professionalism, make a good faith effort to fix their mistake, and act as a reputable business, but they failed. Don't waste your time and money going to them. You'll likely need to have any work they do fixed by a new dentist later on.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I came here 4 years ago and was told I needed 2 crowns and 1 root canal. The dentist took forever to do it and it was incredibly painful (I've had a root canal before and it was a breeze). I did not go back to this dentist because my

3
★★★★★

I came here 4 years ago and was told I needed 2 crowns and 1 root canal. The dentist took forever to do it and it was incredibly painful (I've had a root canal before and it was a breeze). I did not go back to this dentist because my

.

Had to go to this location to get my wisdom teeth out because my regular dentist Flamingo Smiles had no Friday appts. The actual experience was fine. I left my card info to have a payment taken out on a certain date but called repeatedly

3
★★★★★

Had to go to this location to get my wisdom teeth out because my regular dentist Flamingo Smiles had no Friday appts. The actual experience was fine. I left my card info to have a payment taken out on a certain date but called repeatedly

.

I totally disagree with the first review. My experience was quite the opposite. My experience was remarkably good. I had Dr. Rentz and the Dental Hygienist. I am a dental chicken. When the Hygienist cleaned my teeth, she already had gone over my chart and was prepared for my anxiety. Several months ago, I went to another dental office in the Valley with whom I was less than pleased. Dr. Rentz confirmed what I had suspected, that the other dentist prescribed dental work that I did not need. My insurance covered most of the treatment, but I was asked if I wanted a treatment considered ""cosmetic"" that was not covered BEFORE hand. So, no ugly surprises. I HIGHLY RECOMMEND DURANGO DENTAL!

2
★★★★★

I totally disagree with the first review. My experience was quite the opposite. My experience was remarkably good. I had Dr. Rentz and the Dental Hygienist. I am a dental chicken. When the Hygienist cleaned my teeth, she already had gone over my chart and was prepared for my anxiety. Several months ago, I went to another dental office in the Valley with whom I was less than pleased. Dr. Rentz confirmed what I had suspected, that the other dentist prescribed dental work that I did not need. My insurance covered most of the treatment, but I was asked if I wanted a treatment considered ""cosmetic"" that was not covered BEFORE hand. So, no ugly surprises. I HIGHLY RECOMMEND DURANGO DENTAL!

.

I went as a new patient and everything seemed fine until the dentist came in. He proceded to argue with me that I do not floss and brush my teeth consistently. I am not perfect but I do take care of my teeth and floss and brush 2 times a day! I told him that but he basically called me a liar!! I was kind of put out but thought maybe he knew better as a professional. I have NEVER had any other dentist say that to me, in fact I have been told I clean too much! So then came the shocker. He said I had the start of gum disease and proclaimed I was bleeding everywhere!! OK I think I would notice that myself and my gums are a healthy pink even now!! He recommended that I need this antibiotic placed deep into the tissue which would cost approx $900.00 then proceed to tell me its something insurance doesn't cover!!! $40 a tooth for the medicine!!! I couldn't get out of their fast enough and never made the appointment for the antibiotic treatment. Interestingly enough a few weeks later I got a call that they would give me a discount on the procedure!!!! What a crock! Be carefull of this place!

0
★☆☆☆☆

I went as a new patient and everything seemed fine until the dentist came in. He proceded to argue with me that I do not floss and brush my teeth consistently. I am not perfect but I do take care of my teeth and floss and brush 2 times a day! I told him that but he basically called me a liar!! I was kind of put out but thought maybe he knew better as a professional. I have NEVER had any other dentist say that to me, in fact I have been told I clean too much! So then came the shocker. He said I had the start of gum disease and proclaimed I was bleeding everywhere!! OK I think I would notice that myself and my gums are a healthy pink even now!! He recommended that I need this antibiotic placed deep into the tissue which would cost approx $900.00 then proceed to tell me its something insurance doesn't cover!!! $40 a tooth for the medicine!!! I couldn't get out of their fast enough and never made the appointment for the antibiotic treatment. Interestingly enough a few weeks later I got a call that they would give me a discount on the procedure!!!! What a crock! Be carefull of this place!

Pros: clean office

Cons: dentist argumentitive and non neccessary procedures

Message from Durango Dental Group

As a dentist in Las Vegas, we offer modern dentistry at an affordable price. We are proud to be your complete Las Vegas dental provider by offering you great specialty services and state-of-the-art equipment, including same day dental Crowns, Zoom Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Durango Dental Group, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review