House Of Window Coverings

★★★☆☆
Nevada's Window Covering Experts!
  • 4960 S. Fort Apache #460

    Las Vegas, NV 89148

    Map & Directions
  • 702-614-0279

2.6667 12
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Sales woman ordered wrong blinds for us and then tried to guilt us into keeping them because she said the cost would come out of her pocket!
This is the worst buying experience I have had in at least 10 years! Julie Gugino, blind consultant, came to our brand new house to measure for blinds. I told her that the most important thing for us was to have the CORDLESS blinds and we picked out and ordered $2900 worth of CORDLESS blinds from her.

When the installer came to the house (the first time), he told my husband that he was missing something and would be right back. Well, he came back more than 5 hours later when we were not home! We rescheduled and then he came with blinds that ALL had cords!

We told him that the blinds were not right and to take them back. He said he would just go ahead and put them up because the hardware would be the same and it would be easy to swap out them out when the correct ones had been made.

A couple of days later (today), I received a call from Julie Gugino telling me that she had been the one to make the mistake when she submitted the order. She asked what she could do to make us happy and we told her to get us the blinds that we ordered and paid for! She sounded like she was crying and told me that she was going to have to eat the cost for her mistake! Frankly, I could care less! She wanted to try to guilt me into keeping the blinds that I did not want! When I told her to call me when they are ready for installation, she hung up without even saying goodbye!

House of Window Coverings was referred to me by Costco and I have now called Costco as well to tell them that they should NEVER recommend this VERY unprofessional business to anyone. I will be receiving a call back within 48 hours from one of the Costco special services managers.

1
★☆☆☆☆

Sales woman ordered wrong blinds for us and then tried to guilt us into keeping them because she said the cost would come out of her pocket!
This is the worst buying experience I have had in at least 10 years! Julie Gugino, blind consultant, came to our brand new house to measure for blinds. I told her that the most important thing for us was to have the CORDLESS blinds and we picked out and ordered $2900 worth of CORDLESS blinds from her.

When the installer came to the house (the first time), he told my husband that he was missing something and would be right back. Well, he came back more than 5 hours later when we were not home! We rescheduled and then he came with blinds that ALL had cords!

We told him that the blinds were not right and to take them back. He said he would just go ahead and put them up because the hardware would be the same and it would be easy to swap out them out when the correct ones had been made.

A couple of days later (today), I received a call from Julie Gugino telling me that she had been the one to make the mistake when she submitted the order. She asked what she could do to make us happy and we told her to get us the blinds that we ordered and paid for! She sounded like she was crying and told me that she was going to have to eat the cost for her mistake! Frankly, I could care less! She wanted to try to guilt me into keeping the blinds that I did not want! When I told her to call me when they are ready for installation, she hung up without even saying goodbye!

House of Window Coverings was referred to me by Costco and I have now called Costco as well to tell them that they should NEVER recommend this VERY unprofessional business to anyone. I will be receiving a call back within 48 hours from one of the Costco special services managers.

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Sales woman ordered wrong blinds for us and then tried to guilt us into keeping them because she said the cost would come out of her pocket!\r
This is the worst buying experience I have had in at least 10 years! Julie Gugino, blind

3
★★★★★

Sales woman ordered wrong blinds for us and then tried to guilt us into keeping them because she said the cost would come out of her pocket!\r
This is the worst buying experience I have had in at least 10 years! Julie Gugino, blind

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i called and called for the price and they never got back with me. when i finally did get a price from them they were 40% higher than other competitors, but claim they will meeet or beat any quote by 10%. false advertising

0
★☆☆☆☆

i called and called for the price and they never got back with me. when i finally did get a price from them they were 40% higher than other competitors, but claim they will meeet or beat any quote by 10%. false advertising

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What a nice experience, from the estimate all the way to the install. The sales person was professional, helpful, and answered all my questions. I got 3 other bids, they were the lowest. They were the only company to be on time. What a delightful company to deal with, I will recommend them to all my friends. My shutters are absolutely beautiful.

5
★★★★★

What a nice experience, from the estimate all the way to the install. The sales person was professional, helpful, and answered all my questions. I got 3 other bids, they were the lowest. They were the only company to be on time. What a delightful company to deal with, I will recommend them to all my friends. My shutters are absolutely beautiful.

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I purchased 22 Hunter Douglas silhouettes from House of Window Coverings. I had three estimates and House of Window Coverings had the best price and honestly the best salesperson. The lady who came out was an expert. My silhouettes came in but they were not the color I thought I picked out. It turns out that they were the color I picked. I was so upset because I did not like the color and I certainly could not afford to spend another $10,000. House of Window Coverings offered to reorder all 22 shades with a new color for only $30 per shade. What company does this? I was so happy and honestly couldn't believe they could do that without being upside down. Apparently they are a Hunter Douglas Gallery dealer and are the only company in Las Vegas that Hunter Douglas does this for. So if you don't like your purchase just know you are not stuck with it when you purchase from House of Window Coverings.

5
★★★★★

I purchased 22 Hunter Douglas silhouettes from House of Window Coverings. I had three estimates and House of Window Coverings had the best price and honestly the best salesperson. The lady who came out was an expert. My silhouettes came in but they were not the color I thought I picked out. It turns out that they were the color I picked. I was so upset because I did not like the color and I certainly could not afford to spend another $10,000. House of Window Coverings offered to reorder all 22 shades with a new color for only $30 per shade. What company does this? I was so happy and honestly couldn't believe they could do that without being upside down. Apparently they are a Hunter Douglas Gallery dealer and are the only company in Las Vegas that Hunter Douglas does this for. So if you don't like your purchase just know you are not stuck with it when you purchase from House of Window Coverings.

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I purchased motorized draperies for my theater room from House of Window Coverings. I love them! I had J.C Penney's and Calico Corners come out to my home but these companies did not know how to motorize draperies. Jan from House of Window Coverings was wonderful. She knew so much about motorizing not just draperies but all products. I came into their showroom and they have a beautiful fabric room with samples of the motorized rods. Service and installation was the best! Thanks for the great product and service.

5
★★★★★

I purchased motorized draperies for my theater room from House of Window Coverings. I love them! I had J.C Penney's and Calico Corners come out to my home but these companies did not know how to motorize draperies. Jan from House of Window Coverings was wonderful. She knew so much about motorizing not just draperies but all products. I came into their showroom and they have a beautiful fabric room with samples of the motorized rods. Service and installation was the best! Thanks for the great product and service.

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I ordered a large order of Hunter Douglas blinds and had nothing but problems. They are nice trying to get you to go with them, but once they have your money you're at there mercy. From mis-measured windows to crappy installation I was very unsatisified. I recommend calling a company who's been around a lot longer than only 2 years! Oh, and getting them to fix the problems took forever!!!

0
★☆☆☆☆

I ordered a large order of Hunter Douglas blinds and had nothing but problems. They are nice trying to get you to go with them, but once they have your money you're at there mercy. From mis-measured windows to crappy installation I was very unsatisified. I recommend calling a company who's been around a lot longer than only 2 years! Oh, and getting them to fix the problems took forever!!!

Pros: Nice in the beginning...

Cons: Take them forever to fix problems...

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I went to them for some Hunter Douglas shades which turned out to be nothing but a nightmare. Could not get them to call me back or follow through with any of there promises. The shades were all faulty and getting them to fix it was impossible. Mark was my sales rep and now I've discovered he's running a different business. There is something very deceptive going on with this place and I recommend you call around for more reputable companys. These guys have only been around about 2 years and obviously do not know what they're doing!!

1
★☆☆☆☆

I went to them for some Hunter Douglas shades which turned out to be nothing but a nightmare. Could not get them to call me back or follow through with any of there promises. The shades were all faulty and getting them to fix it was impossible. Mark was my sales rep and now I've discovered he's running a different business. There is something very deceptive going on with this place and I recommend you call around for more reputable companys. These guys have only been around about 2 years and obviously do not know what they're doing!!

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1 out of 1 people found this review helpful.

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I have had nothing but trouble with so-called window covering experts here in Las Vegas. These guys are another one who made the list! I ordered motorized shades from them several months ago and there was nothing but problems. I have hired about 4 companies now and they are all shady. House of Window Coverings just give me a run around and say that's how the shades work but won't come out to inspect!

2
★★☆☆☆

I have had nothing but trouble with so-called window covering experts here in Las Vegas. These guys are another one who made the list! I ordered motorized shades from them several months ago and there was nothing but problems. I have hired about 4 companies now and they are all shady. House of Window Coverings just give me a run around and say that's how the shades work but won't come out to inspect!

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3 out of 3 people found this review helpful.

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Terrible customer service. Could not get this company to follow-up on anything. Took 9 months to get shades to correctly fit, after making numerous calls to get a status and find out if anyone was going to show up to correct their errors. Very aggravating. Good Luck!

2
★★☆☆☆

Terrible customer service. Could not get this company to follow-up on anything. Took 9 months to get shades to correctly fit, after making numerous calls to get a status and find out if anyone was going to show up to correct their errors. Very aggravating. Good Luck!

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5 out of 5 people found this review helpful.

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I went to them for estimate and they come measure my home. they say to me $17.50 per square foot for shutter and i say okay. when they come for final price it is more than advertise. i ask why so much and they say it was with discount. then i ask for brochure of product they can not provide.

I do more investigation of composite shutters of norman and am not impressed. i discover it is mdf product, i know is no good because i am importer of mdf for furniture!

1
★☆☆☆☆

I went to them for estimate and they come measure my home. they say to me $17.50 per square foot for shutter and i say okay. when they come for final price it is more than advertise. i ask why so much and they say it was with discount. then i ask for brochure of product they can not provide.

I do more investigation of composite shutters of norman and am not impressed. i discover it is mdf product, i know is no good because i am importer of mdf for furniture!

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4 out of 4 people found this review helpful.

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Well they has a nice selection and some top name products linesthey really know how to sell. they got me the shutters I wanted, I asked how much they were and they avoided the question well they came out to measure and the grand total wait sit down $18,645.00that's almost $22 dollars a square foot. great please way over price

2
★★☆☆☆

Well they has a nice selection and some top name products linesthey really know how to sell. they got me the shutters I wanted, I asked how much they were and they avoided the question well they came out to measure and the grand total wait sit down $18,645.00that's almost $22 dollars a square foot. great please way over price

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6 out of 6 people found this review helpful.

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