Sans Pain Clinic

★★★★☆
  • 6850 N Durango Dr # 214

    Las Vegas, NV 89149

    Map & Directions
  • 702-362-7246

About Sans Pain Clinic

Hours
Mon-Fri 8am-5pm, Sat 8am-2pm
3.7778 9
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The worse office visit in my entire life!! Rude, useless, condescending, and absolutely no compassion in any of those paper pushing chicken heads in the office. I was told if a "New Patient Packet" wasn't received by mail before my appointment, I was to come in 30 min. Earlier to fill them out. my appt. was 8:30am & I arrived@8:30am & noticed the small office was already full of people filling out the rediculously long info. packet. 12:30pm I left because I had not been seen yet. Office chicken heads told me if I leave I had to make another appt. Yea, Right! Don't waste your time. If the Dr. does'nt know how her paper pushers are rude to even the elderly ones in pain, then she won't be care for this body! Remember this all of you nonempathetic, rude, paper pushing Chicken Heads,?you will be old too someday,?"Karma"!

1
★☆☆☆☆

The worse office visit in my entire life!! Rude, useless, condescending, and absolutely no compassion in any of those paper pushing chicken heads in the office. I was told if a "New Patient Packet" wasn't received by mail before my appointment, I was to come in 30 min. Earlier to fill them out. my appt. was 8:30am & I arrived@8:30am & noticed the small office was already full of people filling out the rediculously long info. packet. 12:30pm I left because I had not been seen yet. Office chicken heads told me if I leave I had to make another appt. Yea, Right! Don't waste your time. If the Dr. does'nt know how her paper pushers are rude to even the elderly ones in pain, then she won't be care for this body! Remember this all of you nonempathetic, rude, paper pushing Chicken Heads,?you will be old too someday,?"Karma"!

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After 2 weeks of waiting for the office to Fax an MRI request, I finally called last week and asked if they had faxed it. I left a message, received no call back, but eventually scheduled my appointment. After the appointment, it turns out the PA (as the Dr actually never sees patients) had incorrectly written the diagnostic request.

I have now been trying to reach ANYONE at their office all week. Finally, Wednesday they call back. I had requested to speak with the PA on each message, Chrystal Taylor will not call her patients back. Instead, she has untrained office staff call back. I attempted to go over the issues, and was treated like dirt. After a transfer hang-up, I called back. 5 Times in a row, the person answering picked up the phone and hung up.

I eventually picked the wrong extension, as was connected to a nice lady in the back office. However, she transferred me to Chelsea, a woman I have seen scream and yell in the back before. She loudly talks about patients in the waiting room, but makes sure she is never visible.

She complained that I was "blowing up her phone" and "yelling" at her staff and threatened to "Discharge me from Dr Basu's Care." I never raised my voice, she lied to me about the office's access to my MRI's, and kept threatening "You want me to discharge you?" any time I asked a question, or ATTEMPTED to describe WHY I needed to speak with my Health Care Provider, anytime later.

I have seen patients be treated like this on a dozen occasions. The Office staff treats people like they are dirt, and somehow waiting 2 hours to NOT see the DR, but instead her PA, is a privilege you should bow down for.

I come from a Family of Dr's and Surgeons. All of our Family friends are Dr's and Surgeons. NEVER HAVE I EXPERIENCED AN OFFICE MANAGER THREATENING ME AND LYING ABOUT MY CARE.

Lastly - The only person legally allowed to intervene on my behalf and have the MRI study written correctly was the PA (Chrystal Taylor) who authored it. If Dr Basu had been in town, she could have as well. Instead, these MEAN, ANGRY, THREATENING WOMAN named Chelsea has taken all of the power to her head, and is in her world able to discharge and treat patients.

1
★☆☆☆☆

After 2 weeks of waiting for the office to Fax an MRI request, I finally called last week and asked if they had faxed it. I left a message, received no call back, but eventually scheduled my appointment. After the appointment, it turns out the PA (as the Dr actually never sees patients) had incorrectly written the diagnostic request.

I have now been trying to reach ANYONE at their office all week. Finally, Wednesday they call back. I had requested to speak with the PA on each message, Chrystal Taylor will not call her patients back. Instead, she has untrained office staff call back. I attempted to go over the issues, and was treated like dirt. After a transfer hang-up, I called back. 5 Times in a row, the person answering picked up the phone and hung up.

I eventually picked the wrong extension, as was connected to a nice lady in the back office. However, she transferred me to Chelsea, a woman I have seen scream and yell in the back before. She loudly talks about patients in the waiting room, but makes sure she is never visible.

She complained that I was "blowing up her phone" and "yelling" at her staff and threatened to "Discharge me from Dr Basu's Care." I never raised my voice, she lied to me about the office's access to my MRI's, and kept threatening "You want me to discharge you?" any time I asked a question, or ATTEMPTED to describe WHY I needed to speak with my Health Care Provider, anytime later.

I have seen patients be treated like this on a dozen occasions. The Office staff treats people like they are dirt, and somehow waiting 2 hours to NOT see the DR, but instead her PA, is a privilege you should bow down for.

I come from a Family of Dr's and Surgeons. All of our Family friends are Dr's and Surgeons. NEVER HAVE I EXPERIENCED AN OFFICE MANAGER THREATENING ME AND LYING ABOUT MY CARE.

Lastly - The only person legally allowed to intervene on my behalf and have the MRI study written correctly was the PA (Chrystal Taylor) who authored it. If Dr Basu had been in town, she could have as well. Instead, these MEAN, ANGRY, THREATENING WOMAN named Chelsea has taken all of the power to her head, and is in her world able to discharge and treat patients.

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.

After 2 weeks of waiting for the office to Fax an MRI request, I finally called last week and asked if they had faxed it. I left a message, received no call back, but eventually scheduled my appointment. After the appointment, it turns out

3
★★★★★

After 2 weeks of waiting for the office to Fax an MRI request, I finally called last week and asked if they had faxed it. I left a message, received no call back, but eventually scheduled my appointment. After the appointment, it turns out

.

Great doctor who really cares after seeing me, she sent me to a wonderful chiropractic office and finally my pain is almost gone.

Thanks Dr B

5
★★★★★

Great doctor who really cares after seeing me, she sent me to a wonderful chiropractic office and finally my pain is almost gone.

Thanks Dr B

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0 out of 1 people found this review helpful.

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First off you have do have to take a pee test when you come in to the office, which kind of sucks, but after this I had a great expierence. The Dr is very kind and knowledgeable, and her assistant is awesome. I can always get an appointment fast, they really have there act together. Would recommend to anyone who has had pain for a long time..

5
★★★★★

First off you have do have to take a pee test when you come in to the office, which kind of sucks, but after this I had a great expierence. The Dr is very kind and knowledgeable, and her assistant is awesome. I can always get an appointment fast, they really have there act together. Would recommend to anyone who has had pain for a long time..

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0 out of 1 people found this review helpful.

.

Finally a Doctor that listens and actually believes that I have a problem. The other doctors I went to all told me that I am not in pain, but Basu is helping me get to the bottom of what is really causing my pain. She helped me find out that I have Arachnoiditis and is helping me deal with this pain since there is no cure. So i can say for sure that I owe her my life becuase without her I probally wouldnt be here today..
Thanks From the bottom of my heart

5
★★★★★

Finally a Doctor that listens and actually believes that I have a problem. The other doctors I went to all told me that I am not in pain, but Basu is helping me get to the bottom of what is really causing my pain. She helped me find out that I have Arachnoiditis and is helping me deal with this pain since there is no cure. So i can say for sure that I owe her my life becuase without her I probally wouldnt be here today..
Thanks From the bottom of my heart

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0 out of 1 people found this review helpful.

.

After trying many different pain doctors Dr Basu was the right fit. She helped me with my shoulder pain and once she did all you could she sent me to Align Chiropractic where I also recieved excellent care. If you are looking for great doctor and person who cares how much pain your in this is the place. Thanks so much Dr I am finally getting my life back along with my tennis game

5
★★★★★

After trying many different pain doctors Dr Basu was the right fit. She helped me with my shoulder pain and once she did all you could she sent me to Align Chiropractic where I also recieved excellent care. If you are looking for great doctor and person who cares how much pain your in this is the place. Thanks so much Dr I am finally getting my life back along with my tennis game

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0 out of 1 people found this review helpful.

.

After trying many different pain doctors Dr Basu was the right fit. She helped me with my shoulder pain and once she did all you could she sent me to Align Chiropractic where I also recieved excellent care. If you are looking for great doctor and person who cares how much pain your in this is the place. Thanks so much Dr I am finally getting my life back along with my tennis game

2
★★★★★

After trying many different pain doctors Dr Basu was the right fit. She helped me with my shoulder pain and once she did all you could she sent me to Align Chiropractic where I also recieved excellent care. If you are looking for great doctor and person who cares how much pain your in this is the place. Thanks so much Dr I am finally getting my life back along with my tennis game

Pros: Finally a pain doctor who cares

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THIS DOCTOR MAKES YOU WAIT 1-2 HOURS IN AN UNCOMFORTABLE,TINY WAITING ROOM. HER ADMIN OFFICE IS LAZY,LAZY,LAZY THEY CANT CALL YOU BACK IF THEIR LIVES DEPENDED ON IT!I SHOWED UP TO THEIR OFFICE,CALLED EVERYDAY FOR 2 WHOLE WEEKS AND STILL NO ONE COULD CALL ME BACK OR GET BACK TO ME!THIS DOCTOR CANT EVEN WRITE UP REPORTS 2 WEEKS LATER!THE DOCTOR EVEN TRIED TO TELL ME THAT MY PROBLEM WAS MENTAL.EVEN THOUGH ALL THE TESTING PROVED OTHERWISE!NEVER GO HERE EVER IT WAS THE RUDEST EXPERIENCE of my life!

1
★☆☆☆☆

THIS DOCTOR MAKES YOU WAIT 1-2 HOURS IN AN UNCOMFORTABLE,TINY WAITING ROOM. HER ADMIN OFFICE IS LAZY,LAZY,LAZY THEY CANT CALL YOU BACK IF THEIR LIVES DEPENDED ON IT!I SHOWED UP TO THEIR OFFICE,CALLED EVERYDAY FOR 2 WHOLE WEEKS AND STILL NO ONE COULD CALL ME BACK OR GET BACK TO ME!THIS DOCTOR CANT EVEN WRITE UP REPORTS 2 WEEKS LATER!THE DOCTOR EVEN TRIED TO TELL ME THAT MY PROBLEM WAS MENTAL.EVEN THOUGH ALL THE TESTING PROVED OTHERWISE!NEVER GO HERE EVER IT WAS THE RUDEST EXPERIENCE of my life!

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1 out of 1 people found this review helpful.

 

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