Hot Springs Spas-Carson City

★★★★★
  • 3331 S Carson St

    Carson City, NV 89701

    Map & Directions
  • 775-884-4688

About Hot Springs Spas-Carson City

Hours
Mon-Fri 9am-5pm, Sat 10am-4pm

Shopping

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I purchased a spa from this place over a year ago. They were real eager to make the sale, of course. But, when I had an issue with the heating element within the first year...they somehow couldn't find the paperwork. They don't return your calls...and all of these phony reviews are obviously jokes!
I finally got some real service from the Hot Springs Corporate Office. Don't waste your time and hard earned money dealing with these unethical people. There are many other good places to shop.

1
★☆☆☆☆

I purchased a spa from this place over a year ago. They were real eager to make the sale, of course. But, when I had an issue with the heating element within the first year...they somehow couldn't find the paperwork. They don't return your calls...and all of these phony reviews are obviously jokes!
I finally got some real service from the Hot Springs Corporate Office. Don't waste your time and hard earned money dealing with these unethical people. There are many other good places to shop.

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The kids actually like to spend time with us! We have discussed everything from the stars to the ocean, from school to summer vacation, from war to world peace. When "tubbing" we are guaranteed at least 20 minutes of one-on-one uninterrupted conversations.

5
★★★★★

The kids actually like to spend time with us! We have discussed everything from the stars to the ocean, from school to summer vacation, from war to world peace. When "tubbing" we are guaranteed at least 20 minutes of one-on-one uninterrupted conversations.

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0 out of 1 people found this review helpful.

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I came here because they have the best Spa in town and they are very friendly and very welcoming!

5
★★★★★

I came here because they have the best Spa in town and they are very friendly and very welcoming!

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0 out of 1 people found this review helpful.

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I came here and got the most amazing Spa I have ever seen for a great price! The sales guy was great and worked with us for our payments!

5
★★★★★

I came here and got the most amazing Spa I have ever seen for a great price! The sales guy was great and worked with us for our payments!

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0 out of 1 people found this review helpful.

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I just wanted to thank you for this wonderful hot tub. It is truly an amazing benefit to all of my family. From the day it arrived we have been using it very frequently. I did not think that a tub plugged into a 110 outlet would be good enough to heat up the water to the right temperature that I liked. Boy was I wrong! The water is perfect and I can turn it up even hotter than I can handle.

5
★★★★★

I just wanted to thank you for this wonderful hot tub. It is truly an amazing benefit to all of my family. From the day it arrived we have been using it very frequently. I did not think that a tub plugged into a 110 outlet would be good enough to heat up the water to the right temperature that I liked. Boy was I wrong! The water is perfect and I can turn it up even hotter than I can handle.

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0 out of 1 people found this review helpful.

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I got an amazing deal on my new spa for my husband! Its gonna be the best present ever!

5
★★★★★

I got an amazing deal on my new spa for my husband! Its gonna be the best present ever!

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0 out of 1 people found this review helpful.

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I came here and it was amazing I bought a pool and I am so happy that I came here they were fast and they gave me a really good deal.

5
★★★★★

I came here and it was amazing I bought a pool and I am so happy that I came here they were fast and they gave me a really good deal.

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0 out of 1 people found this review helpful.

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I bought my Spa from them 2 years ago and it is still in good condition and whenever I need something I call them and they help me out.

5
★★★★★

I bought my Spa from them 2 years ago and it is still in good condition and whenever I need something I call them and they help me out.

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0 out of 1 people found this review helpful.

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I came here and it was amazing experience and I came home with a spa.

5
★★★★★

I came here and it was amazing experience and I came home with a spa.

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I cant believe how amazing the service was here they were fast and were very knowledgeable

5
★★★★★

I cant believe how amazing the service was here they were fast and were very knowledgeable

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I bought my Spa here for my wife she loved it and I got a really good deal on it. The Staff at Hot Springs Spa were really Great people. Thank you

5
★★★★★

I bought my Spa here for my wife she loved it and I got a really good deal on it. The Staff at Hot Springs Spa were really Great people. Thank you

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Weekend mornings start off so much better when we have been "tubbing" first thing.

5
★★★★★

Weekend mornings start off so much better when we have been "tubbing" first thing.

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No more late nights in the office. By 9:00, the tub is calling. And once out of the tub, there is no ambition for work.

5
★★★★★

No more late nights in the office. By 9:00, the tub is calling. And once out of the tub, there is no ambition for work.

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1 out of 1 people found this review helpful.

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Thanks again for your great assistance with everything. You can bet the Heidt family will refer everyone we know to you.

5
★★★★★

Thanks again for your great assistance with everything. You can bet the Heidt family will refer everyone we know to you.

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2 out of 2 people found this review helpful.

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We love our spa and continue to use it at least four to five times per week. We are not sure how we ever lived without it. We are pleasantly surprised that our toddler loves the spa as much as we do. It is an activity that we do together and equally enjoy!

5
★★★★★

We love our spa and continue to use it at least four to five times per week. We are not sure how we ever lived without it. We are pleasantly surprised that our toddler loves the spa as much as we do. It is an activity that we do together and equally enjoy!

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3 out of 3 people found this review helpful.

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I feel that I am starting to get a good night sleep for the first time in many years. It is truly a "Heavenly Experience" for me every night before I go to bed. I am so relaxed when I get into bed. I think that I am asleep before my head hits the pillow.

5
★★★★★

I feel that I am starting to get a good night sleep for the first time in many years. It is truly a "Heavenly Experience" for me every night before I go to bed. I am so relaxed when I get into bed. I think that I am asleep before my head hits the pillow.

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4 out of 4 people found this review helpful.

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I have always had excellent service in the store. I would absolutely recommend your products and services to anyone looking for reliability and customer service. I intend to purchase chemicals and possibly another spa if the need arises.

5
★★★★★

I have always had excellent service in the store. I would absolutely recommend your products and services to anyone looking for reliability and customer service. I intend to purchase chemicals and possibly another spa if the need arises.

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5 out of 5 people found this review helpful.

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My wife had been asking me for a spa for a while now, so I decided to get one for her for her birthday. I end up going to Hot Springs Spas and they helped me with everything. Since I was surprising her, all I had to go with was what shes been telling me about her "dream" spa. And what do you know?! They had a spa with all the features that she wanted. So of course I ended up getting it, and I haven't seen my wife this happy in a while. I am glad that I made the decision of buying it here.

5
★★★★★

My wife had been asking me for a spa for a while now, so I decided to get one for her for her birthday. I end up going to Hot Springs Spas and they helped me with everything. Since I was surprising her, all I had to go with was what shes been telling me about her "dream" spa. And what do you know?! They had a spa with all the features that she wanted. So of course I ended up getting it, and I haven't seen my wife this happy in a while. I am glad that I made the decision of buying it here.

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6 out of 6 people found this review helpful.

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We believe the owner of this franchise/outlet is extremely unethical as he sold our $10k spa (which he held from a move) out from underneath us with out any contract or consent. He never contacted to tell us he had sold our spa-- he said after the fact he assumed we we're "just walking away from it" when we specifically told him that we just needed to move it from the home and that we we're interested in a potential consignment sale or reinstalling it at a new residence. He's offering us $500 as a settlement. We are currently going to small claims against this individual. Cynthia P.

1
★☆☆☆☆

We believe the owner of this franchise/outlet is extremely unethical as he sold our $10k spa (which he held from a move) out from underneath us with out any contract or consent. He never contacted to tell us he had sold our spa-- he said after the fact he assumed we we're "just walking away from it" when we specifically told him that we just needed to move it from the home and that we we're interested in a potential consignment sale or reinstalling it at a new residence. He's offering us $500 as a settlement. We are currently going to small claims against this individual. Cynthia P.

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1 out of 7 people found this review helpful.

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This is one of the few businesses that still holds customer service and satisfaction as its main priority. Every experience I have had with them has been fair, successful, and always a pleasure. The product is also amazing, I would recommend anyone to do buisness here. Thank you Hot Spring Spas!

5
★★★★★

This is one of the few businesses that still holds customer service and satisfaction as its main priority. Every experience I have had with them has been fair, successful, and always a pleasure. The product is also amazing, I would recommend anyone to do buisness here. Thank you Hot Spring Spas!

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6 out of 6 people found this review helpful.

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the hot spring is a wonderful place to go and relax for an evening or even a day, it is very fun and relaxing

4
★★★★☆

the hot spring is a wonderful place to go and relax for an evening or even a day, it is very fun and relaxing

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2 out of 2 people found this review helpful.

Message from Hot Springs Spas-Carson City

Tony Grasso got in the spa business by accident in 1980. While researching the best possible therapeutic spa to relieve his chronic back pain, he walked in a local spa showroom with a harried salesman struggling to handle the sudden crowd. Grasso jumped in and assisted by sharing his knowledge with the customers. "I was just helping people offering honest answers." The salesman was so impressed, he paid Tony for his help and a new career selling spas was launched.



Grasso opened his first store in Gardnerville in 1982 and built the business with his honesty and integrity. Tony started Hot Spring Spas Lake Tahoe in 1989. The corporation continued to grow and expanded to Carson City in 1995. You can find Tony working hard at every aspect of his business. With a constant smile on his face, Tony goes the extra mile for his clients. He does whatever it takes to make you happy. You can even find him making deliveries, working in the warehouse and helping with installations.



Grasso has assembled a very high quality team of spa specialists to ensure your complete satisfaction. Tony and his expert staff like to educate their customers with all of the facts needed to make a good spa investment. Installation is prompt and professional.



Supreme customer service completes the sale. See the difference for yourself, call or visit Your SpaStore today!



Call: (775 )884-4688



More about Hot Springs Spas-Carson City

Hot Spring Spas of Carson City has won the prestigious "Die Hard Award." Given to a national dealer that is willing to go anywhere, anytime for a customer.

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