James At The Mall

★★★☆☆
  • 3906 Greathouse Springs Rd

    Springdale, AR 72762

    Map & Directions
  • 479-575-0295

About James At The Mall

Hours
Tue-Sat 5pm-10pm

Personal Services

Personal Services
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3.0 2
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Very great food, yet overpowered by such horrible service. My girlfriend and I had a $200 meal and they added an 18% automatic gratuity even though the service was terrible. I informed the owner at the time and he did not seem to care. This ruined our evening and I warn everyone that I know. It took over 10 minutes for a waitress to come over to take our initial drink order, another 15 for thebottle of wine to arrive, and we had to refill ourselves. Our drinks ran our halfway through the meal, and the waitress ignored us until we flagged her down. Also, you have to order the appetizer, entree, and dessert at the same time, which I have never heard of. For not being that busy, and compared to all of the resuraunts worldwide that I have been to, this is the worst service.

1
★☆☆☆☆

Very great food, yet overpowered by such horrible service. My girlfriend and I had a $200 meal and they added an 18% automatic gratuity even though the service was terrible. I informed the owner at the time and he did not seem to care. This ruined our evening and I warn everyone that I know. It took over 10 minutes for a waitress to come over to take our initial drink order, another 15 for thebottle of wine to arrive, and we had to refill ourselves. Our drinks ran our halfway through the meal, and the waitress ignored us until we flagged her down. Also, you have to order the appetizer, entree, and dessert at the same time, which I have never heard of. For not being that busy, and compared to all of the resuraunts worldwide that I have been to, this is the worst service.

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You can never go wrong eating here. The food is always fantastic. The have great steaks, shrimp, chicken and side dishes. The ambiance is as nice as could be. The interior has great lighting for a romantic dinner. The view of the water mill and creek is very calming. And the staff are very professional and very attentive. I could not say enough great things about James at the Mill.

5
★★★★★

You can never go wrong eating here. The food is always fantastic. The have great steaks, shrimp, chicken and side dishes. The ambiance is as nice as could be. The interior has great lighting for a romantic dinner. The view of the water mill and creek is very calming. And the staff are very professional and very attentive. I could not say enough great things about James at the Mill.

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