Eddie Haskells Patio & Grill

★★★★☆

About Eddie Haskells Patio & Grill

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Food

Food
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my overall review for Eddies was AMAZING! great bands, HOT girls! and great food, they have really stepped up! always feels like a party when you go!

5
★★★★★

my overall review for Eddies was AMAZING! great bands, HOT girls! and great food, they have really stepped up! always feels like a party when you go!

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I had my birthday party here and they made it the best birthday I have ever had! They had a great band on the patio, and the food and staff were top notch! I would recommend this place to everyone!!

5
★★★★★

I had my birthday party here and they made it the best birthday I have ever had! They had a great band on the patio, and the food and staff were top notch! I would recommend this place to everyone!!

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I recently purchased two $25.00 gift certificates for Eddie Haskell's Patio & Grill in Rogers, AR. My order came to $33 and some change. When trying to redeem my gift certificate I was told that I would have to use the whole $50. This is absolutely unheard of. Say for instance you bought a gift certificate for a friend and they wanted to go have a lunch sandwich (estimated around $8.00). According to them the person who you gave the certificate to, as a gift, would have to use the full denomination of the certificate or forfeit the remaining balance. So if you bought a $25 certificate for a friend and only bought a lunch sandwich, you would be loosing $17.00. This is ridiculous. I called to talk to a manager during their lunch and was told there was no manager there. They told me he would be there around 4pm. I called at 4pm, then they said he would be there around 5pm. When I finally did get a hold of the General Manager Will, he was completely discourteous, rude, vulgar, and definitely has absolutely no clue what customer service/relations means. He was yelling at me. He asked me if I was an "idiot" and what part of no cash value I didn't understand. I told him that I was not wanting cash back, but wanted to be able to use the remaining balance of the gift certificate at another time. I was not going to just loose $17.00 of good hard earned money. Will continued to scream at me regarding his stance on the gift certificates. I would never recommend this place to anyone. Read the yahoo reviews as well. You'll see that I am not the only person that has been dissatisfied with the service at Eddie Haskell's Patio & Grill. After speaking with the General Manager Will it doesn't surprise me. Don't waste your money on gift certificates for friends or family either. You'll just be throwing your money away.

1
★☆☆☆☆

I recently purchased two $25.00 gift certificates for Eddie Haskell's Patio & Grill in Rogers, AR. My order came to $33 and some change. When trying to redeem my gift certificate I was told that I would have to use the whole $50. This is absolutely unheard of. Say for instance you bought a gift certificate for a friend and they wanted to go have a lunch sandwich (estimated around $8.00). According to them the person who you gave the certificate to, as a gift, would have to use the full denomination of the certificate or forfeit the remaining balance. So if you bought a $25 certificate for a friend and only bought a lunch sandwich, you would be loosing $17.00. This is ridiculous. I called to talk to a manager during their lunch and was told there was no manager there. They told me he would be there around 4pm. I called at 4pm, then they said he would be there around 5pm. When I finally did get a hold of the General Manager Will, he was completely discourteous, rude, vulgar, and definitely has absolutely no clue what customer service/relations means. He was yelling at me. He asked me if I was an "idiot" and what part of no cash value I didn't understand. I told him that I was not wanting cash back, but wanted to be able to use the remaining balance of the gift certificate at another time. I was not going to just loose $17.00 of good hard earned money. Will continued to scream at me regarding his stance on the gift certificates. I would never recommend this place to anyone. Read the yahoo reviews as well. You'll see that I am not the only person that has been dissatisfied with the service at Eddie Haskell's Patio & Grill. After speaking with the General Manager Will it doesn't surprise me. Don't waste your money on gift certificates for friends or family either. You'll just be throwing your money away.

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The food is really good here, but at night, this place is basically dominated by people 21 or older. It turns into a definite bar scene. It's a great place to go for dinner or lunch though.

4
★★★★☆

The food is really good here, but at night, this place is basically dominated by people 21 or older. It turns into a definite bar scene. It's a great place to go for dinner or lunch though.

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