Capwest Mortgage Corp

★★★★☆
  • 14231 Metcalf Ave

    Overland Park, KS 66223

    Map & Directions
  • 913-402-7232

About Capwest Mortgage Corp

Hours
Monday: 8:00 AM - 8:00 PM; Tuesday: 8:00 AM - 8:00 PM; Wednesday: 8:00 AM - 8:00 PM; Thursday: 8:00 AM - 8:00 PM; Friday: 8:00 AM - 5:00 PM; Saturday: 9:00 AM - 6:00 PM; Sunday: By Appt.

Finance

Finance
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Stay Away from Capwest! Capwest seemed to have a good online application process and the sales rep I got connected with through the Costco website seemed to be knowledgeable and helpful. I provided all of my information and the loan went

3
★★★★★

Stay Away from Capwest! Capwest seemed to have a good online application process and the sales rep I got connected with through the Costco website seemed to be knowledgeable and helpful. I provided all of my information and the loan went

.

I came across CapWest online when I was searching for a loan. They were advertising discounts for Costco members. I saved $400 off their bank fees because I have an executive membership. Random fact - the guy that helped me do my loan

3
★★★★★

I came across CapWest online when I was searching for a loan. They were advertising discounts for Costco members. I saved $400 off their bank fees because I have an executive membership. Random fact - the guy that helped me do my loan

.

Avoid this company at all costs.

After PreApproving me for a loan, providing complete documentation, getting constant praise for staying on top of providing what was needed for my loan application, I suddently stopped getting responses. After 2 weeks of not hearing from anyone about the appraisal I had ordered I heard back that the loan officer I was working with had left the company. 2 more loan officers later I got denied for my loan. My ratios were good, my credit good, everything good. Simply because the house I was looking to move into was close to my existing house, they insisted that I get a non-owner occupied loan instead (even though I am moving into the house - multiple reasons for the move). A Non-owner occupied loan apparently has terms more favorable to the lender which starts with a requirement of 25% down.

The last I heard from them was first that they were going to let the PMI underwriter decide whether to fund the loan or not and then a request for more documentation, most of which I had already provided. It has been another 2 weeks and I have not been able to get a response via email or get hold of anyone by phone.

I have NEVER had such a horrible experience with ANY company before.

0
★☆☆☆☆

Avoid this company at all costs.

After PreApproving me for a loan, providing complete documentation, getting constant praise for staying on top of providing what was needed for my loan application, I suddently stopped getting responses. After 2 weeks of not hearing from anyone about the appraisal I had ordered I heard back that the loan officer I was working with had left the company. 2 more loan officers later I got denied for my loan. My ratios were good, my credit good, everything good. Simply because the house I was looking to move into was close to my existing house, they insisted that I get a non-owner occupied loan instead (even though I am moving into the house - multiple reasons for the move). A Non-owner occupied loan apparently has terms more favorable to the lender which starts with a requirement of 25% down.

The last I heard from them was first that they were going to let the PMI underwriter decide whether to fund the loan or not and then a request for more documentation, most of which I had already provided. It has been another 2 weeks and I have not been able to get a response via email or get hold of anyone by phone.

I have NEVER had such a horrible experience with ANY company before.

 

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