Skyler Ridge

★☆☆☆☆
  • 7171 West 115 Street

    Overland Park, KS 66210

    Map & Directions
  • 888-203-9338

About Skyler Ridge

Real Estate

Real Estate
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Skyler Ridge has the worst customer service I have ever experienced in my life.
I was so excited to move into their apartments because they had a one of a kind, unique
floor plan that I had never seen before. It had a huge walk-in closet and a nice big pantry.
I signed my lease, got my keys and headed to my new home, so I thought. Immediately when
I got to the door there was a horrible smell of curry. When I unlocked the door and walked it
it was overwhelming and over about an hour made me extremely nauseated with a very bad headache.
I thought I could get a plug in air freshener and be done with it. I had no idea the damage curry
causes, it is worse then cigarettes. The office seemed like they wanted to help at first but when
I asked for another unit because I couldn't move into that unit with such a strong odor I was told
it would cost more money or I needed to break my lease for $2100, but I NEVER moved in. They
didn't want to accommodate me in any way. The Manager, Molly Heinlein was rude, unprofessional,
unaccommodating and basically called me a liar about the awful smell. After trying everything, asking
for another unit, trying to be patient I was forced to move to another complex. I was so upset, I had been
looking forward to this move for over a month, but had to cancel the entire move. I had to miss work because
I had to figure out somewhere new to live and I refused to move my belongings into that unit or my stuff would have been ruined.
I spoke to Molly's boss, Tim Sweeney (they refused to give me that information in the office) and he said he had to go with what
she said, he couldn't help me. It was the worst situation I have ever had to deal with. I also have found in my research that landlords
put in their leases that you can't cook with curry because of the damages it causes. It is the worst smell ever, and made me sick, they
should have just given me another unit. I think Kansas City should be made aware of this business and their horrible, unaccommodating
customer service.

1
★☆☆☆☆

Skyler Ridge has the worst customer service I have ever experienced in my life.
I was so excited to move into their apartments because they had a one of a kind, unique
floor plan that I had never seen before. It had a huge walk-in closet and a nice big pantry.
I signed my lease, got my keys and headed to my new home, so I thought. Immediately when
I got to the door there was a horrible smell of curry. When I unlocked the door and walked it
it was overwhelming and over about an hour made me extremely nauseated with a very bad headache.
I thought I could get a plug in air freshener and be done with it. I had no idea the damage curry
causes, it is worse then cigarettes. The office seemed like they wanted to help at first but when
I asked for another unit because I couldn't move into that unit with such a strong odor I was told
it would cost more money or I needed to break my lease for $2100, but I NEVER moved in. They
didn't want to accommodate me in any way. The Manager, Molly Heinlein was rude, unprofessional,
unaccommodating and basically called me a liar about the awful smell. After trying everything, asking
for another unit, trying to be patient I was forced to move to another complex. I was so upset, I had been
looking forward to this move for over a month, but had to cancel the entire move. I had to miss work because
I had to figure out somewhere new to live and I refused to move my belongings into that unit or my stuff would have been ruined.
I spoke to Molly's boss, Tim Sweeney (they refused to give me that information in the office) and he said he had to go with what
she said, he couldn't help me. It was the worst situation I have ever had to deal with. I also have found in my research that landlords
put in their leases that you can't cook with curry because of the damages it causes. It is the worst smell ever, and made me sick, they
should have just given me another unit. I think Kansas City should be made aware of this business and their horrible, unaccommodating
customer service.

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