Alltel

★☆☆☆☆

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  • Business Equipment Rental
  • Cell Phone Service Providers
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  • Cell Phone Rental

Communications & Utilities

Communications & Utilities
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Alltel

4301 Vine St Hays, KS

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Alltel

1711 Vine St Hays, KS

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CSR was rude and very inefficient in repairing our phone. The phone was in their facility for more than 6 weeks and only returned after we had to pay five dollars shipping to have it returned unrepaired. We still have not gotten our customer's phone back. I will never use this company again.

0
★☆☆☆☆

CSR was rude and very inefficient in repairing our phone. The phone was in their facility for more than 6 weeks and only returned after we had to pay five dollars shipping to have it returned unrepaired. We still have not gotten our customer's phone back. I will never use this company again.

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I called Alltel and reported problems with my phone line on August 13, 2006. It is now August 31, 2007, over a year later, and despite numerous calls, the line has not been repaired. It took till March 2007 (7 months) to get someone out here to look at it. He said he didn't have enough wire with him to fix it. Having spoken to 48 different people, I still have no service when it rains or if the wind is blowing. Ridiculous.

0
★☆☆☆☆

I called Alltel and reported problems with my phone line on August 13, 2006. It is now August 31, 2007, over a year later, and despite numerous calls, the line has not been repaired. It took till March 2007 (7 months) to get someone out here to look at it. He said he didn't have enough wire with him to fix it. Having spoken to 48 different people, I still have no service when it rains or if the wind is blowing. Ridiculous.

Pros: Discount for the disabled; good internet tech personnel

Cons: Rude CSRs; lack of service

 

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