U-Haul Moving & Storage Of Southeast

★☆☆☆☆
  • 4001 SE 14th St

    Des Moines, IA 50320

    Map & Directions
  • 515-287-5225

Automotive

Automotive
More choices in Des Moines:
Resultset_next

U-Haul Neighborhood Dealer

2135 S Ankeny Blvd Ankeny, IA

Resultset_next

U-Haul Of West Side

101 SW 63rd St Des Moines, IA

1.0 1
Hi! Sign in to let us know how U-Haul Moving & Storage Of Southeast was?
Write a Review
.

Former customer and I vow to never return. Staff is rude and inconsiderate and they ignore customers, mistreated, and left waiting in long lines for slow service. The current manager/owner "Jedediah" is rude and highly unprofessional. When problems arose with my account he treated me like I was scum and garbage and started getting snippy and using foul language. It was his way or the highway. This is a climate controlled facility that isn't climate controlled. Various times I visited my storage unit I found the facility to be warm and the staff showed that they did NOT care! Furthermore, U-Haul pushes you into this climate controlled facility with the promise of a month free. Free is great but there's a catch. Storage cost is higher than at a regular U-Haul location = not worth it. Standing in long lines to get a separate key, rude staff, and sometimes an inability to get to the storage door due to trailers or trucks parked in front. Small parking lot. This location has also changed management and staff many times and over the phone everyone is either clueless or flat-out rude! U-Haul as a whole has lost my business forever!

1
★☆☆☆☆

Former customer and I vow to never return. Staff is rude and inconsiderate and they ignore customers, mistreated, and left waiting in long lines for slow service. The current manager/owner "Jedediah" is rude and highly unprofessional. When problems arose with my account he treated me like I was scum and garbage and started getting snippy and using foul language. It was his way or the highway. This is a climate controlled facility that isn't climate controlled. Various times I visited my storage unit I found the facility to be warm and the staff showed that they did NOT care! Furthermore, U-Haul pushes you into this climate controlled facility with the promise of a month free. Free is great but there's a catch. Storage cost is higher than at a regular U-Haul location = not worth it. Standing in long lines to get a separate key, rude staff, and sometimes an inability to get to the storage door due to trailers or trucks parked in front. Small parking lot. This location has also changed management and staff many times and over the phone everyone is either clueless or flat-out rude! U-Haul as a whole has lost my business forever!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used U-Haul Moving & Storage Of Southeast, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review