United Insurance Counselors

★☆☆☆☆
  • 1985 Spruce Hills Dr

    Bettendorf, IA 52722

    Map & Directions
  • 563-386-3290

Insurance

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We are a small family owned business who enjoyed a great relationship with Joe and his staff for many years. We felt confident with his guidance and were well served by the outstanding staff. The office is run great professionalism. We had a couple of minor claims that were handled without a hint of inconvenience. In 2007 we filed a major claim with Partners Mutual Insurance. The claim remains open today. It has been a great source of contention. Partners used false information to underpay our claim. We view Partner??s Mutual as a ??bad faith insurer? The staff is ignorant to our correspondence. We have documented various violations of the Iowa Insurance Administrative Code.
In addition to the underpayment of the claim they overbilled us by nearly ten percent of our premium. ($ 2,000.00)
When we opted not to renew our coverage with Partners, Joe researched the market for completive prices from other carriers; he wrote? Not even close to industry standards, no wonder they chissle on their claims.?
We were placed with another carrier for a couple of years, but finally left as were sadden by United Insurance?? continued relationship with a company that used unscrupulous means to underpay claims in order to provide low rates.
It has been a great financial hardship for our business to replace our vehicle without the full compensation as. Again we cannot stress enough the efficiency of the staff at United Insurance Counselors; however we cannot understand how powerless they were to defend us in our time of need. Take care when choosing an agent. You need an agent who will effectively negotiate a fair settlement on you behalf.

Bob & Kelly Carter

DBA: Bob Carter Excavating Inc.

1
★☆☆☆☆

We are a small family owned business who enjoyed a great relationship with Joe and his staff for many years. We felt confident with his guidance and were well served by the outstanding staff. The office is run great professionalism. We had a couple of minor claims that were handled without a hint of inconvenience. In 2007 we filed a major claim with Partners Mutual Insurance. The claim remains open today. It has been a great source of contention. Partners used false information to underpay our claim. We view Partner??s Mutual as a ??bad faith insurer? The staff is ignorant to our correspondence. We have documented various violations of the Iowa Insurance Administrative Code.
In addition to the underpayment of the claim they overbilled us by nearly ten percent of our premium. ($ 2,000.00)
When we opted not to renew our coverage with Partners, Joe researched the market for completive prices from other carriers; he wrote? Not even close to industry standards, no wonder they chissle on their claims.?
We were placed with another carrier for a couple of years, but finally left as were sadden by United Insurance?? continued relationship with a company that used unscrupulous means to underpay claims in order to provide low rates.
It has been a great financial hardship for our business to replace our vehicle without the full compensation as. Again we cannot stress enough the efficiency of the staff at United Insurance Counselors; however we cannot understand how powerless they were to defend us in our time of need. Take care when choosing an agent. You need an agent who will effectively negotiate a fair settlement on you behalf.

Bob & Kelly Carter

DBA: Bob Carter Excavating Inc.

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