Roto-Rooter Plumbing & Water Cleanup

★★★★★
Plumbing & Water Cleanup. Yeah, we do both.
  • 255 Stagg St

    Stratford, CT 06615-6721

    Map & Directions
  • 203-332-4419

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I had a clogged pipe in the basement that was my kitchen sink flowed into. It was backing up into an old pipe that had been used for a washing machine and overflowing on to the basement floor. I called in the morning. Was given an appointment for that evening between 5 and 7 which was perfect for my work schedule. On the way home I had a customer service call that the technician was on the way. When I arrived home is was just pulling into my driveway. He was very nice and friendly and explained all that needed to be done. Pipe was unclogged in less than an hour with a 100 foot snake. Excellent service all the way around.

4
★★★★☆

I had a clogged pipe in the basement that was my kitchen sink flowed into. It was backing up into an old pipe that had been used for a washing machine and overflowing on to the basement floor. I called in the morning. Was given an appointment for that evening between 5 and 7 which was perfect for my work schedule. On the way home I had a customer service call that the technician was on the way. When I arrived home is was just pulling into my driveway. He was very nice and friendly and explained all that needed to be done. Pipe was unclogged in less than an hour with a 100 foot snake. Excellent service all the way around.

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I had a clogged kitchen sink and called Roto-Rooter in the morning and they were able to come to my house in the evening of the same day. There was no extra charge for evening hours which made it possible for me to not have to take time off from work. The technician that was sent over was respectful, on time, and appeared to be very knowlegeable about plumbing. He was able to clear the obstruction in my kitchen sink and now water is draining. He also cleaned up after the job was done. I am very satisfied with the service that I received from Roto-Rooter as a company and would recommend them to other people with plumbing problems.

4
★★★★☆

I had a clogged kitchen sink and called Roto-Rooter in the morning and they were able to come to my house in the evening of the same day. There was no extra charge for evening hours which made it possible for me to not have to take time off from work. The technician that was sent over was respectful, on time, and appeared to be very knowlegeable about plumbing. He was able to clear the obstruction in my kitchen sink and now water is draining. He also cleaned up after the job was done. I am very satisfied with the service that I received from Roto-Rooter as a company and would recommend them to other people with plumbing problems.

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We had to have an emergency type fix and we called the best obviously. Our tech Louis #2661 from Stratford was the best plumber we have had. He fixed our leak in a reasonable amount of time and was prompt and courteous. I would call to have him come back out anytime. THANK YOU

5
★★★★★

We had to have an emergency type fix and we called the best obviously. Our tech Louis #2661 from Stratford was the best plumber we have had. He fixed our leak in a reasonable amount of time and was prompt and courteous. I would call to have him come back out anytime. THANK YOU

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When on Saturday evening I discovered raw sewage backing up into my basement, I panicked. I called Roto-Rooter and Joe responded to my call. He worked until 2am and was still unable to resolve the issue. The next morning DJ and Richard showed up because they had to dig up the pipe outside of my house. They worked for several hours. And lastly, Peter arrived with the water jet and camera to eventually resolve the issue. These men worked very long and hard to resolve the problem - but they also did it pleasantly, and were conscious of the impact this was having on my household. It turned out to be a very expensive repair but I was really grateful for the excellent service and care I received in handling my crisis. Thanks!!!

5
★★★★★

When on Saturday evening I discovered raw sewage backing up into my basement, I panicked. I called Roto-Rooter and Joe responded to my call. He worked until 2am and was still unable to resolve the issue. The next morning DJ and Richard showed up because they had to dig up the pipe outside of my house. They worked for several hours. And lastly, Peter arrived with the water jet and camera to eventually resolve the issue. These men worked very long and hard to resolve the problem - but they also did it pleasantly, and were conscious of the impact this was having on my household. It turned out to be a very expensive repair but I was really grateful for the excellent service and care I received in handling my crisis. Thanks!!!

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I had a main sewer line clog at my house. I tried everything from chemicals to renting a snake at home depot. None of those things worked. I finally called roto-rooter. Their professional and polite team member Jason came in and saved the day. With little inspection he knew that he had to snake it through the toilet. That shows a lot of experience at the job. He removed the toilet snaked the drain and the clog was cleared. Thank you so much. Professional service by a professional company. They also showed up to my house in less than an hour after calling. Quick response time. It was a great experience.

5
★★★★★

I had a main sewer line clog at my house. I tried everything from chemicals to renting a snake at home depot. None of those things worked. I finally called roto-rooter. Their professional and polite team member Jason came in and saved the day. With little inspection he knew that he had to snake it through the toilet. That shows a lot of experience at the job. He removed the toilet snaked the drain and the clog was cleared. Thank you so much. Professional service by a professional company. They also showed up to my house in less than an hour after calling. Quick response time. It was a great experience.

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Called the plumber in Stratford, CT on Saturday night at 8pm about a leaky toilet issue. They gave me a window of 8-12 on Sunday. They called at 7:45am to let me know the technicians would be there by 9. Technicians showed up before 9, diagnosed the problem, explained it in detail, fixed it, cleaned up and left in less than an hour. Technicians were very professional.

5
★★★★★

Called the plumber in Stratford, CT on Saturday night at 8pm about a leaky toilet issue. They gave me a window of 8-12 on Sunday. They called at 7:45am to let me know the technicians would be there by 9. Technicians showed up before 9, diagnosed the problem, explained it in detail, fixed it, cleaned up and left in less than an hour. Technicians were very professional.

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Plumber arrived in a timely manner was professional in his work. My previous experience has always been good with Roto-Rooter, although I find them somewhat pricey. This is offset, however, by a 6 month guarantee on the work. Would recommend.

JohnB, Weston, CT

5
★★★★★

Plumber arrived in a timely manner was professional in his work. My previous experience has always been good with Roto-Rooter, although I find them somewhat pricey. This is offset, however, by a 6 month guarantee on the work. Would recommend.

JohnB, Weston, CT

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1-19-11 I have never needed a plumber before because my husband always took care of it.. My husband just passed and of course the pipe in the kitchen sink was clogged and water was going down the basement... So I call Roto-Rooter. They came right out and fixed the problem within minutes. Brain was polite and friendly and to me most important he cleaned up after himself. He came back on Sunday and replaced the pipes in the basement. He did and excellent job.

5
★★★★★

1-19-11 I have never needed a plumber before because my husband always took care of it.. My husband just passed and of course the pipe in the kitchen sink was clogged and water was going down the basement... So I call Roto-Rooter. They came right out and fixed the problem within minutes. Brain was polite and friendly and to me most important he cleaned up after himself. He came back on Sunday and replaced the pipes in the basement. He did and excellent job.

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Service was prompt and courteous. We had used another company previously without success. Roto-rooter took care of our issue without problem.

4
★★★★☆

Service was prompt and courteous. We had used another company previously without success. Roto-rooter took care of our issue without problem.

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When we had a major plumbing issue, and had to have the basement pipes all re-piped Roto-Rooters sent Brian, a fast an efficient plumber from Stratford who got the job done quicker than we could have imagined!

5
★★★★★

When we had a major plumbing issue, and had to have the basement pipes all re-piped Roto-Rooters sent Brian, a fast an efficient plumber from Stratford who got the job done quicker than we could have imagined!

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I was told by a family member that I would never get my bathroom done by the holidays. I called Roto-Rooter in Stratford, CT and they made an appointment right away. The plumber, Jason, was polite, quick and when I went to inspect the work, I was amazed at how clean everything was. I had a working bathroom in less than 3 hours! I would use Roto-Rooter again without fail.

5
★★★★★

I was told by a family member that I would never get my bathroom done by the holidays. I called Roto-Rooter in Stratford, CT and they made an appointment right away. The plumber, Jason, was polite, quick and when I went to inspect the work, I was amazed at how clean everything was. I had a working bathroom in less than 3 hours! I would use Roto-Rooter again without fail.

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Roto-Rooter has been the most helpful of all plumbers. Someone answered right away and was able to set up an appointment that same morning. In fact, the technician came no more than a half an hour later. He was very polite and was able to do the job with no trouble. The service at the office and with the technician was exceptional. I would recommend Roto-Rooter to anyone.

5
★★★★★

Roto-Rooter has been the most helpful of all plumbers. Someone answered right away and was able to set up an appointment that same morning. In fact, the technician came no more than a half an hour later. He was very polite and was able to do the job with no trouble. The service at the office and with the technician was exceptional. I would recommend Roto-Rooter to anyone.

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Plumber arrived within the 2 hr time frame from Stratford. Quickly and efficiently cleared the clog with no mess.

4
★★★★☆

Plumber arrived within the 2 hr time frame from Stratford. Quickly and efficiently cleared the clog with no mess.

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I noticed the downstairs toilet was bubbling when the washing machine was running. It was late Saturday night so I would tend to it on Sunday am. When I arose Sunday am I heard the upstairs shower running and the down stairs toilet overflowing. I immediately called Roto Rooter, having dealt with them in the past and aware of their prompt response even on a Sunday. The technician arrived within thirty minutes and immediately began snaking the main house line. Within thirty minutes the clog was cleared and he offered to run a camera down the line to ensure there were no problems causing the clog. He allowed me to view the pictures as the camera snaked to the tank. He was efficient and explained everything in layman's language so that I could understand the problem and solution. I am now flushing the lines in the house regularly to prevent this buildup and clogging in the future. If this does happen again I know that Roto Rooter will be there to save the day!

5
★★★★★

I noticed the downstairs toilet was bubbling when the washing machine was running. It was late Saturday night so I would tend to it on Sunday am. When I arose Sunday am I heard the upstairs shower running and the down stairs toilet overflowing. I immediately called Roto Rooter, having dealt with them in the past and aware of their prompt response even on a Sunday. The technician arrived within thirty minutes and immediately began snaking the main house line. Within thirty minutes the clog was cleared and he offered to run a camera down the line to ensure there were no problems causing the clog. He allowed me to view the pictures as the camera snaked to the tank. He was efficient and explained everything in layman's language so that I could understand the problem and solution. I am now flushing the lines in the house regularly to prevent this buildup and clogging in the future. If this does happen again I know that Roto Rooter will be there to save the day!

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1 out of 1 people found this review helpful.

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I had a backed up pipe in my condo building that was causing the toilet to overflow and shower to backup. They were very prompt and friendly. I was very happy with the results. I did feel the price was a little high.

4
★★★★☆

I had a backed up pipe in my condo building that was causing the toilet to overflow and shower to backup. They were very prompt and friendly. I was very happy with the results. I did feel the price was a little high.

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Roto Rooter was able to clear my sink drain. I called in the morning and they were here within an hour, quick, prompt service. Friendly and helpful and good at explaining the issue. Would use again

4
★★★★☆

Roto Rooter was able to clear my sink drain. I called in the morning and they were here within an hour, quick, prompt service. Friendly and helpful and good at explaining the issue. Would use again

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I had never used Roto-Rooter before and was quite impressed. I had a clogged outside drain that flooded our basement. I searched for a plumber in Stratford and found Roto-Rooter. The technician was there within the agreed timeframe. Tim was curteous, professional and very helpful. He diagnosed the problem quickly and what was a major problem was resolved fast.
I am a highly satisfied customer.
Dan K

5
★★★★★

I had never used Roto-Rooter before and was quite impressed. I had a clogged outside drain that flooded our basement. I searched for a plumber in Stratford and found Roto-Rooter. The technician was there within the agreed timeframe. Tim was curteous, professional and very helpful. He diagnosed the problem quickly and what was a major problem was resolved fast.
I am a highly satisfied customer.
Dan K

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I was so surprised when I had a plumber at my door under one hour after placing my call to Roto Rooter!

Having remodeled my home a few years back, I am used to plumbers not showing up when they say if ever at all!

A pleasant surprise and competent workmanship = one happy customer! Thank you Gene 2961

5
★★★★★

I was so surprised when I had a plumber at my door under one hour after placing my call to Roto Rooter!

Having remodeled my home a few years back, I am used to plumbers not showing up when they say if ever at all!

A pleasant surprise and competent workmanship = one happy customer! Thank you Gene 2961

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.

Gene showed up on time and very qucikly fixed the immediate problem and also provided some sound advice.

5
★★★★★

Gene showed up on time and very qucikly fixed the immediate problem and also provided some sound advice.

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Gene showed up right on time, he was friendly, courteous and very helpful. He cleared the main line and called for a camera to come the next day to see what exactly is wrong with my drain.

5
★★★★★

Gene showed up right on time, he was friendly, courteous and very helpful. He cleared the main line and called for a camera to come the next day to see what exactly is wrong with my drain.

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All drains were backed up. Service was provided within time frame quoted by the plumber in our call for service. Gene was both polite and courteous and arrived as stated. Drain was cleared and camera service will be provided at no cost in a week to be certain all is well with pipes. Stratford.

5
★★★★★

All drains were backed up. Service was provided within time frame quoted by the plumber in our call for service. Gene was both polite and courteous and arrived as stated. Drain was cleared and camera service will be provided at no cost in a week to be certain all is well with pipes. Stratford.

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Excellent service by Paul. Explained everything and the need to do it right. Took less time than I expected for the service to be done. Would use this Stratford plumber again. Service hours are really flexible.

5
★★★★★

Excellent service by Paul. Explained everything and the need to do it right. Took less time than I expected for the service to be done. Would use this Stratford plumber again. Service hours are really flexible.

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I was very impressed by how Roto-Rooter responded to my problem last evening. Dishwater from a pipe under my kitchen sink backed up. This resulted in minor flooding under the sink.
Without hesitation, I called my local Roto-Rooter center and scheduled a service call for later that night. Your customer service followed up and informed me all technicians were busy; she offered me an early call (8am-10am) which I readily accepted. Her manner was both professional and courteous.
The service center called me prior to 8am and advised the technician would be there by 9am.
Eppi #6272 was there before 9. He introduced himself and promptly assessed the problem. He provided me a reasonable written estimate and quickly went to work.
He removed the clog from the drain, replaced a section of pipe and did a great cleanup job. Prior to his leaving, he insured the problem was corrected. Lastly, he advised me of the six month warranty should there be a recurrence.
The total cost less my senior citizen discount was $400.
In summary, my experience with both your customer service and the assigned technician was both rewarding and positive.
Roto-Rooter certainly lived up to its well deserved reputation.
I would heartily recommend your Company to any of my friends and neighbors at the Sheridan Commons Condominiums.
Sincerely,
Bernard Harrigan

The total cost less the senior citizen discount was

5
★★★★★

I was very impressed by how Roto-Rooter responded to my problem last evening. Dishwater from a pipe under my kitchen sink backed up. This resulted in minor flooding under the sink.
Without hesitation, I called my local Roto-Rooter center and scheduled a service call for later that night. Your customer service followed up and informed me all technicians were busy; she offered me an early call (8am-10am) which I readily accepted. Her manner was both professional and courteous.
The service center called me prior to 8am and advised the technician would be there by 9am.
Eppi #6272 was there before 9. He introduced himself and promptly assessed the problem. He provided me a reasonable written estimate and quickly went to work.
He removed the clog from the drain, replaced a section of pipe and did a great cleanup job. Prior to his leaving, he insured the problem was corrected. Lastly, he advised me of the six month warranty should there be a recurrence.
The total cost less my senior citizen discount was $400.
In summary, my experience with both your customer service and the assigned technician was both rewarding and positive.
Roto-Rooter certainly lived up to its well deserved reputation.
I would heartily recommend your Company to any of my friends and neighbors at the Sheridan Commons Condominiums.
Sincerely,
Bernard Harrigan

The total cost less the senior citizen discount was

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Our main line was clogged on Sunday of Memorial Day 2010 weekend. Within 2 hours of calling, 2 professionals from Roto-Rooter came and power-snaked the line. They were done before the dispatcher said they'd even get to our house; the gentlemen were courteous and thorough (the service includes a chemical treatment for us to apply later on, and a follow-up endoscopy of the line to confirm the success of the job). This was about a $400 service, well worth it in my opinion.

At first I was wary of calling a chain, their jingle rattling in my head, but these guys were world-class; I'd recommend them to all our friends and neighbors.

5
★★★★★

Our main line was clogged on Sunday of Memorial Day 2010 weekend. Within 2 hours of calling, 2 professionals from Roto-Rooter came and power-snaked the line. They were done before the dispatcher said they'd even get to our house; the gentlemen were courteous and thorough (the service includes a chemical treatment for us to apply later on, and a follow-up endoscopy of the line to confirm the success of the job). This was about a $400 service, well worth it in my opinion.

At first I was wary of calling a chain, their jingle rattling in my head, but these guys were world-class; I'd recommend them to all our friends and neighbors.

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Emergency Plumbing Repairs, 24/7 Emergency Service, Written Estimates, No Hassle Service Guarantees, Plumbing, Drain cleaning, Sewer Repair, Plumbers, Plumbing Services, Sewage, Toilet Repair, Sewage Repair

 

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