Roto-Rooter Plumbing & Drain Service

★★★★★
  • 445 Albany Ave

    Hartford, CT 06120

    Map & Directions
  • 860-747-4746

About Roto-Rooter Plumbing & Drain Service

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Plumbers
Details
  • Roto Rooter
  • Sewer Main Clearing
  • Sewer Main Repair
  • Septic Tank Cleaning
  • Drain Cleaning
  • Water Heaters

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Home Construction & Remodeling
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Joseph Abbate Plumbing and Heating Contractors Inc.

230 Wethersfield Ave Hartford, CT

4.7234 47
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Best of the Best! These guys came out within a few hours. Snaked a scope down the pipe, showed me the problem. Decided to replace the sewer line (very old clay pipes). They did it the NEXT day. The driver of the excavator was like a ballet dancer in that machine. We had a few problems with damage to the drainage from our gutters but they fixed it. The guys who came our were professional, polite, and friendly. I think I might have paid a little more but to have such great customer service and done in a day was worth it. These people truly believe in customer service.

5
★★★★★

Best of the Best! These guys came out within a few hours. Snaked a scope down the pipe, showed me the problem. Decided to replace the sewer line (very old clay pipes). They did it the NEXT day. The driver of the excavator was like a ballet dancer in that machine. We had a few problems with damage to the drainage from our gutters but they fixed it. The guys who came our were professional, polite, and friendly. I think I might have paid a little more but to have such great customer service and done in a day was worth it. These people truly believe in customer service.

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We had a major/complicated clog in our second story pipes and the roto-rooter plumber (who came within 1 hour of our call) was professional and efficient. He didn't give up when it got frustrating and he was able to get the job done. He was amazing!!!! Everything is working great and we will always use Roto-Rooter for any and all future plumbing issues! Thank you for the great service!

5
★★★★★

We had a major/complicated clog in our second story pipes and the roto-rooter plumber (who came within 1 hour of our call) was professional and efficient. He didn't give up when it got frustrating and he was able to get the job done. He was amazing!!!! Everything is working great and we will always use Roto-Rooter for any and all future plumbing issues! Thank you for the great service!

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Had a pipe leaking behind my tub to the finished basement ceiling downstairs. Called Roto-Rooter (Hartford), and set up an appointment for yesterday 11/18/11. I live in Putnam. The plumber came by and quickly began working on the problem. Eddie was his name. He was very percise and meticulous about his work, which was a great relief to me. Within no time at all the leak was fixed and all is good. Even got a 1 year guarantee for the work. Awesome job thanks for everything.

5
★★★★★

Had a pipe leaking behind my tub to the finished basement ceiling downstairs. Called Roto-Rooter (Hartford), and set up an appointment for yesterday 11/18/11. I live in Putnam. The plumber came by and quickly began working on the problem. Eddie was his name. He was very percise and meticulous about his work, which was a great relief to me. Within no time at all the leak was fixed and all is good. Even got a 1 year guarantee for the work. Awesome job thanks for everything.

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Needed a plumber on the weekend for a leaky kitchen sink. Roto-Rooter couldn't get someone there right away but they did keep calling to update me on the technician's availabiliuty & status. The tech from Hartford, Eddie Ruiz, was great. Fixed the problem right away.

4
★★★★☆

Needed a plumber on the weekend for a leaky kitchen sink. Roto-Rooter couldn't get someone there right away but they did keep calling to update me on the technician's availabiliuty & status. The tech from Hartford, Eddie Ruiz, was great. Fixed the problem right away.

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VERY VERY fast and efficient!! Explained everything in understandable terms. Very friendly. Will def use in the future!!

5
★★★★★

VERY VERY fast and efficient!! Explained everything in understandable terms. Very friendly. Will def use in the future!!

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Sunday 9/25/11: Clogged shower drain, and after 2 bottles of Draino and so much plunging I have blisters, I called Roto-Rooter. Eddie Ruiz showed up and was one of the nicest people I have met in a long time. (I was going to call the local plumber, and decided he fixed the last problem, and explained NOTHING to me, not to mention he was not friendly).
Eddie was thorough, and did not make me feel like I was stupid! We both laughed when he found a plastic bag jammed into the drain, and explained the previous owner tiled in the shower area and must have put the bag in the drain to protect it. Obviously it was too much effort to actually throw the bag away so it was jammed into the drain instead.
I will definitely use Roto-Rooter again, and hope that Eddie the plumber from Hartford comes out again! THANK YOU!

5
★★★★★

Sunday 9/25/11: Clogged shower drain, and after 2 bottles of Draino and so much plunging I have blisters, I called Roto-Rooter. Eddie Ruiz showed up and was one of the nicest people I have met in a long time. (I was going to call the local plumber, and decided he fixed the last problem, and explained NOTHING to me, not to mention he was not friendly).
Eddie was thorough, and did not make me feel like I was stupid! We both laughed when he found a plastic bag jammed into the drain, and explained the previous owner tiled in the shower area and must have put the bag in the drain to protect it. Obviously it was too much effort to actually throw the bag away so it was jammed into the drain instead.
I will definitely use Roto-Rooter again, and hope that Eddie the plumber from Hartford comes out again! THANK YOU!

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We called Roto-Rooter in regards to our basement leaking from a toilet being clogged. Eddie arrived promptly at 2:00, which was within a half an hour from calling to set up service. Eddie was very thorough and made sure that the pipes were cleared. He actually taught us a thing or two about pipes and toilets. This was a pleasant experience and will call them again if we have any more problems.

4
★★★★☆

We called Roto-Rooter in regards to our basement leaking from a toilet being clogged. Eddie arrived promptly at 2:00, which was within a half an hour from calling to set up service. Eddie was very thorough and made sure that the pipes were cleared. He actually taught us a thing or two about pipes and toilets. This was a pleasant experience and will call them again if we have any more problems.

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I called Roto-Rooter for a plumber in the Hartford area with a drainage problem and as told that someone would be at my house in one hour. True to their word Eddie showed up at my front door within 45 minutes. He assessed the problem, told me what it would cost and assured me he would be done within two hours. True to his word Eddie found the problem, showed me what it was and proceeded to complete the job in under two hours. His professionalism, work ethics and cleanliness are an attribute to this company. I would not hesitate to call Roto-Rooter again for my plumbing needs. I would also request Eddie!

5
★★★★★

I called Roto-Rooter for a plumber in the Hartford area with a drainage problem and as told that someone would be at my house in one hour. True to their word Eddie showed up at my front door within 45 minutes. He assessed the problem, told me what it would cost and assured me he would be done within two hours. True to his word Eddie found the problem, showed me what it was and proceeded to complete the job in under two hours. His professionalism, work ethics and cleanliness are an attribute to this company. I would not hesitate to call Roto-Rooter again for my plumbing needs. I would also request Eddie!

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I was given a window from 9-11 am. At almost 11 am, I was informed my local roto rooter plumber was not available so they would send one from Hartford CT. Eddie Ruiz came to my home and my clogged sewer drain was fixed in no time. Quick, knowledgeable and professional. Great experience, and I'd highly recommend them. I will ask for him by name next time I need a plumber!

4
★★★★☆

I was given a window from 9-11 am. At almost 11 am, I was informed my local roto rooter plumber was not available so they would send one from Hartford CT. Eddie Ruiz came to my home and my clogged sewer drain was fixed in no time. Quick, knowledgeable and professional. Great experience, and I'd highly recommend them. I will ask for him by name next time I need a plumber!

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Although the tech was thorough and professional we were disappointed the arrival time was 12:30 to 1pm and he did not arrive until 2:30pm. Other than the time problem he did a very good job.

4
★★★★☆

Although the tech was thorough and professional we were disappointed the arrival time was 12:30 to 1pm and he did not arrive until 2:30pm. Other than the time problem he did a very good job.

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I think the tech was overall polite and professional the amount was a little misleading but the tech did a good job in hartford

3
★★★☆☆

I think the tech was overall polite and professional the amount was a little misleading but the tech did a good job in hartford

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I called Roto-Rooter at 9:30pm in desperate need of help. My toilet was over flowing into my basement. They came within an hour. Eddie was professional and reassuring that the problem would be fixed and my bathroom would be up and running soon. He staying with me for 3 hours, working on the problem. And yes, my bathroom was up and running for me and my guests. In the end, the cost was fair and well worth the peace of mind and a working bathroom! Thank you Roto-Rooter, you really came through for me and at such an inconvenient hour.

5
★★★★★

I called Roto-Rooter at 9:30pm in desperate need of help. My toilet was over flowing into my basement. They came within an hour. Eddie was professional and reassuring that the problem would be fixed and my bathroom would be up and running soon. He staying with me for 3 hours, working on the problem. And yes, my bathroom was up and running for me and my guests. In the end, the cost was fair and well worth the peace of mind and a working bathroom! Thank you Roto-Rooter, you really came through for me and at such an inconvenient hour.

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My experience with my Hartford plumber was a 5 star experience. I needed a plumber at 9 at night and I had one within the hour. He was friendly and informative. Told me upfront what I needed and the cost. I found the cost better than other plumbers and the work comperable if not better. Roto-Rooter has a new regular customer.

5
★★★★★

My experience with my Hartford plumber was a 5 star experience. I needed a plumber at 9 at night and I had one within the hour. He was friendly and informative. Told me upfront what I needed and the cost. I found the cost better than other plumbers and the work comperable if not better. Roto-Rooter has a new regular customer.

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When I discovered a leak from within my upstairs wall through my living room ceiling, I knew that it was a problem I couldn't fix myself. I searched for a plumber in the Hartford area and was fortunate to find these guys that came out first thing in the morning and stayed all day to fix the problem - not just a patch but a real solution. I am grateful for the expertise and timeliness.

5
★★★★★

When I discovered a leak from within my upstairs wall through my living room ceiling, I knew that it was a problem I couldn't fix myself. I searched for a plumber in the Hartford area and was fortunate to find these guys that came out first thing in the morning and stayed all day to fix the problem - not just a patch but a real solution. I am grateful for the expertise and timeliness.

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As you might guess I had a problem with drainage out to the sewer line and I needed a plumber in the Hartford area. The guys showed up at 6:00pm after I got home from work and we went through the entire situation. In only minutes they had the pipe snaked and we sent in the camera. Well even I could tell all those roots were not goping to clear themselves. In under 24 hours the line out to the street was replaced. I simply went to work and when I came home the job was done. Very neat and tidy. Everyone I interfaced with was super helpful and professional. I recommend this service. I know you will not be disappointed.

5
★★★★★

As you might guess I had a problem with drainage out to the sewer line and I needed a plumber in the Hartford area. The guys showed up at 6:00pm after I got home from work and we went through the entire situation. In only minutes they had the pipe snaked and we sent in the camera. Well even I could tell all those roots were not goping to clear themselves. In under 24 hours the line out to the street was replaced. I simply went to work and when I came home the job was done. Very neat and tidy. Everyone I interfaced with was super helpful and professional. I recommend this service. I know you will not be disappointed.

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I called the Hartford Roto Rooter for a plumber problem, a clogged drain, and within 1/2 hour the tech arrived. He took care of the problem in a fast professional manner. A great job for a very satisified customer. Thanks!!

5
★★★★★

I called the Hartford Roto Rooter for a plumber problem, a clogged drain, and within 1/2 hour the tech arrived. He took care of the problem in a fast professional manner. A great job for a very satisified customer. Thanks!!

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I am a resident of Hartford who had plumbing problems. We had used Roto-Rooter before. So, we decided to call them again. It was the best thing we could have done. They called to let us know when the plumber was on his way. The plumber we had was very friendly, respectful, and came in and went right to work. He manage to find out what the problem was and solve it. I would reccommend Roto-Rooter to anyone who is experiencing plumbling or drain problems. And I would also used again too.

5
★★★★★

I am a resident of Hartford who had plumbing problems. We had used Roto-Rooter before. So, we decided to call them again. It was the best thing we could have done. They called to let us know when the plumber was on his way. The plumber we had was very friendly, respectful, and came in and went right to work. He manage to find out what the problem was and solve it. I would reccommend Roto-Rooter to anyone who is experiencing plumbling or drain problems. And I would also used again too.

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This was the first time we had to use a plumber service such
as Roto-Rooter from Hartford, Ct. They had to come to Western
Mass. from Ct., and came ever so quickly.
Two very pleasant technicians attacked our tree root problem,
explained what should be done to prevent future problems, and
were out quickly. We were very satisfied. Excellent first time
experience. Connie K.

5
★★★★★

This was the first time we had to use a plumber service such
as Roto-Rooter from Hartford, Ct. They had to come to Western
Mass. from Ct., and came ever so quickly.
Two very pleasant technicians attacked our tree root problem,
explained what should be done to prevent future problems, and
were out quickly. We were very satisfied. Excellent first time
experience. Connie K.

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I am very pleased with the work done. I called at 8pm with a shower leaking behind a wall. They arrived by 9pm and were done within 1hr with what I felt was a very reasonable rate. I was also able to use a $40 off coupon I printed from the website. Clean, fast, efficient and at an unusual time of 'night'. He also offered advice on how to avoid this same problem in the future. I would highly recommend and will use again if the need arises.

5
★★★★★

I am very pleased with the work done. I called at 8pm with a shower leaking behind a wall. They arrived by 9pm and were done within 1hr with what I felt was a very reasonable rate. I was also able to use a $40 off coupon I printed from the website. Clean, fast, efficient and at an unusual time of 'night'. He also offered advice on how to avoid this same problem in the future. I would highly recommend and will use again if the need arises.

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A pleasant young man named Tom, fixed the issue and was straight forward about the services and offerings of Roto-Rooter.
Fixed the issue without a mess and gave us good advice.
The phone service called to let us know of his arrival time and name. Good communications and excellent service, did what was needed to be done! Couldn't ask for more than that!

5
★★★★★

A pleasant young man named Tom, fixed the issue and was straight forward about the services and offerings of Roto-Rooter.
Fixed the issue without a mess and gave us good advice.
The phone service called to let us know of his arrival time and name. Good communications and excellent service, did what was needed to be done! Couldn't ask for more than that!

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A problem with a clogged bathroom sink, shower and tub at 5:00pm was resolved by 6:30pm by a courteous operator at Roto Rooter who dispatched Wallace to our house. With a quick check to confirm the problem, Wallace explained the cost and what he was going to do to resolve it. He was done running the snake-device 25ft+ into the pipes and cleanup was done promptly. A great job late in the day.

5
★★★★★

A problem with a clogged bathroom sink, shower and tub at 5:00pm was resolved by 6:30pm by a courteous operator at Roto Rooter who dispatched Wallace to our house. With a quick check to confirm the problem, Wallace explained the cost and what he was going to do to resolve it. He was done running the snake-device 25ft+ into the pipes and cleanup was done promptly. A great job late in the day.

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The service was great, fast and above all reliable. The best thing is that unlike local plumbers who would pick up the phone (or return calls) whenever they can, Roto-Rooter will come to your house within 2 hours, rain or shine, any time of the week; this is a huge plus.

5
★★★★★

The service was great, fast and above all reliable. The best thing is that unlike local plumbers who would pick up the phone (or return calls) whenever they can, Roto-Rooter will come to your house within 2 hours, rain or shine, any time of the week; this is a huge plus.

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I thought Wallace, our plumber near Hartford, CT did a great job which was very professional and courteous. He explained what the problem was and took the time to diagnosis where the problem was and what needed to be done. He also took extra time to walk me through how to prevent the problem in the future.

5
★★★★★

I thought Wallace, our plumber near Hartford, CT did a great job which was very professional and courteous. He explained what the problem was and took the time to diagnosis where the problem was and what needed to be done. He also took extra time to walk me through how to prevent the problem in the future.

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I have been using Roto-Rooter for over 20 years now. They have been able to repair my issues every time. Today, Paul the plumber from Hartford fixed a clogged drain in our bathroom. Paul showed me what the cost was going to be before he began. This was really nice to know ahead of time. No sticker shock! We have 2 sinks in our bathroom and Paul explained to me that this can make the job somewhat more difficult than other clogs. Paul worked tirelously to get the job done. When he was finished the clog was gone and both sinks were operational again. The professionalism that Roto-Rooter shows is second to none. I will continue to use Roto-Rooter services in the future.
Ted H.

5
★★★★★

I have been using Roto-Rooter for over 20 years now. They have been able to repair my issues every time. Today, Paul the plumber from Hartford fixed a clogged drain in our bathroom. Paul showed me what the cost was going to be before he began. This was really nice to know ahead of time. No sticker shock! We have 2 sinks in our bathroom and Paul explained to me that this can make the job somewhat more difficult than other clogs. Paul worked tirelously to get the job done. When he was finished the clog was gone and both sinks were operational again. The professionalism that Roto-Rooter shows is second to none. I will continue to use Roto-Rooter services in the future.
Ted H.

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Timely, professional consistently reliable service; a service you can trust. I have used the services of Roto Rooter for close to 25 years and have always been satisfied.

Liz A. 02/22/11

5
★★★★★

Timely, professional consistently reliable service; a service you can trust. I have used the services of Roto Rooter for close to 25 years and have always been satisfied.

Liz A. 02/22/11

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We had a leaky bathroom that needed prompt attention and the Roto-Rooter plumber, Shawn, was able to come out and fix it. Great response time for the Hartford area. Would definitely recommend their service.

5
★★★★★

We had a leaky bathroom that needed prompt attention and the Roto-Rooter plumber, Shawn, was able to come out and fix it. Great response time for the Hartford area. Would definitely recommend their service.

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Eddie - 792, the plumber from Roto-Rooter in Hartford came out to my house. He showed up on time and fixed my plumbing problem quickly and professionally.

5
★★★★★

Eddie - 792, the plumber from Roto-Rooter in Hartford came out to my house. He showed up on time and fixed my plumbing problem quickly and professionally.

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As good as it gets! Prompt, efficient, courteous service. These are real professionals. The plumber came and solved a serious drain problem that would have been exacerbated by the freezing wet weather. And he solved it! I know who to call next time.

5
★★★★★

As good as it gets! Prompt, efficient, courteous service. These are real professionals. The plumber came and solved a serious drain problem that would have been exacerbated by the freezing wet weather. And he solved it! I know who to call next time.

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I scheduled my appointment online and it was very easy and immediately got a confirmation. I received a phone call the morning of the appointment and was informed that the plumber would be arriving later than expected but that they would call me when he was on his way from Hartford. Even though he missed his second e.t.a., he was very efficient and professional. I would recommend Roto-Rooter to friends/family.

4
★★★★☆

I scheduled my appointment online and it was very easy and immediately got a confirmation. I received a phone call the morning of the appointment and was informed that the plumber would be arriving later than expected but that they would call me when he was on his way from Hartford. Even though he missed his second e.t.a., he was very efficient and professional. I would recommend Roto-Rooter to friends/family.

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I had a leak under my sink that I discovered right before I was due to head out to work in the morning. My wife called and the Hartford service technician was there within 30 minutes. The plumber service was performed, he replaced a shut off valve and the hose connector, and and I am very satisfied.

5
★★★★★

I had a leak under my sink that I discovered right before I was due to head out to work in the morning. My wife called and the Hartford service technician was there within 30 minutes. The plumber service was performed, he replaced a shut off valve and the hose connector, and and I am very satisfied.

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Plumber Hartford
The service person was nice and personable. He handled the job in a short amount of time and was off. He came within the period of time specified. I would have liked the service to be cheaper but all in all - what can you do when your toilet is clogged! The job was done quickly, cleanly, and efficiently.

4
★★★★☆

Plumber Hartford
The service person was nice and personable. He handled the job in a short amount of time and was off. He came within the period of time specified. I would have liked the service to be cheaper but all in all - what can you do when your toilet is clogged! The job was done quickly, cleanly, and efficiently.

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They were extremely friendly, professional and expedient. They were at my apartment in less than 30 mins. Unfortunately, the work that was required took less than 30 seconds (I'm not kidding!) and I was charged a standard fee of $326.00. I appreciate their work and professionalism, but I do feel like I was taken advantage of.
*Minor annoyance of their phone answering script "How may I provide you with excellent service today!?" Really obnoxious and clearly fake.

3
★★★☆☆

They were extremely friendly, professional and expedient. They were at my apartment in less than 30 mins. Unfortunately, the work that was required took less than 30 seconds (I'm not kidding!) and I was charged a standard fee of $326.00. I appreciate their work and professionalism, but I do feel like I was taken advantage of.
*Minor annoyance of their phone answering script "How may I provide you with excellent service today!?" Really obnoxious and clearly fake.

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My parents had a flood in their basement and we needed a plumber fast. We called Roto-Rooter and 2 gentlemen showed up from the Hartford CT branch. They saw that the subpump was at the end of it's life, explained that it needed to be replaced (with a better quality brand) and gave us a breakdown of the cost before they did anything. The subpump was replaced within 20 minutes and they were out the door in under an hour. They were also very professional and honest. Thanks Steve and Eric!!

4
★★★★☆

My parents had a flood in their basement and we needed a plumber fast. We called Roto-Rooter and 2 gentlemen showed up from the Hartford CT branch. They saw that the subpump was at the end of it's life, explained that it needed to be replaced (with a better quality brand) and gave us a breakdown of the cost before they did anything. The subpump was replaced within 20 minutes and they were out the door in under an hour. They were also very professional and honest. Thanks Steve and Eric!!

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We had a great experience with Roto-Rooter. They came right out the next morning and not only fixed our problem but gave us insight into what any future complications may be. I would definitely use Roto-Rooter again as everything went better than we could have expected - as far as having a plumbing problem fixed can go.

5
★★★★★

We had a great experience with Roto-Rooter. They came right out the next morning and not only fixed our problem but gave us insight into what any future complications may be. I would definitely use Roto-Rooter again as everything went better than we could have expected - as far as having a plumbing problem fixed can go.

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I would rate them at 5 stars for professionalism, candor and helpful friendly service. They arrived within the time they told me and went straight to work and in about an hour so did my septic system. The price was about what I expected. Thank you for a job well done fellas. P.S. I forgot to type in plumber and Hartford

5
★★★★★

I would rate them at 5 stars for professionalism, candor and helpful friendly service. They arrived within the time they told me and went straight to work and in about an hour so did my septic system. The price was about what I expected. Thank you for a job well done fellas. P.S. I forgot to type in plumber and Hartford

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Oct. 19, called Roto Rooter and is was short time later that Tech 963 (Tom) came out to our house and helped us with our plumbing problem. He knew what he was doing and was polite.
What we were impressed with is the fact that there was someone at the other end of the phone when we called and there was someone at the house within an hour. This after spending too much time talking into answering machines at other plumbers homes. To make a long story short, it is just nice that someone realizes that water is nothing to fool around with and I like the fact that it was taking care of in a professional matter. Keep up the good work.

4
★★★★☆

Oct. 19, called Roto Rooter and is was short time later that Tech 963 (Tom) came out to our house and helped us with our plumbing problem. He knew what he was doing and was polite.
What we were impressed with is the fact that there was someone at the other end of the phone when we called and there was someone at the house within an hour. This after spending too much time talking into answering machines at other plumbers homes. To make a long story short, it is just nice that someone realizes that water is nothing to fool around with and I like the fact that it was taking care of in a professional matter. Keep up the good work.

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We called Roto-Rooter last night for an emergency service call once again they showed up when they said they would looked at the Drain then started working on freeing the blockage from the kitchen sink drain. Shawn and his helper worked very hard and fixed the blockage just like they said they would, then cleaned up and made it look like we never even had a problem. They are very proffesional.

Brian

5
★★★★★

We called Roto-Rooter last night for an emergency service call once again they showed up when they said they would looked at the Drain then started working on freeing the blockage from the kitchen sink drain. Shawn and his helper worked very hard and fixed the blockage just like they said they would, then cleaned up and made it look like we never even had a problem. They are very proffesional.

Brian

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Once again, an amazing service call from roto-rooter. We had a toilet that would not stop running, and although we tried to replace the kit in the tank ourselves, we could not get it to properly connect (and we had friends come and help,too). However, once we called roto-rooter, the problem was fixed inn a jiffy. Still cost a bit of money, but we were just glad to stop the constantly running water. Plus, he tipped us off how to clean the rust that had built-up from the running water.

5
★★★★★

Once again, an amazing service call from roto-rooter. We had a toilet that would not stop running, and although we tried to replace the kit in the tank ourselves, we could not get it to properly connect (and we had friends come and help,too). However, once we called roto-rooter, the problem was fixed inn a jiffy. Still cost a bit of money, but we were just glad to stop the constantly running water. Plus, he tipped us off how to clean the rust that had built-up from the running water.

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I have never had a service person in my home who was as congenial, knowledgeable, and helpful! Roto-Rooter is fortunate to have as fine a representative as Eddie Ruiz!

5
★★★★★

I have never had a service person in my home who was as congenial, knowledgeable, and helpful! Roto-Rooter is fortunate to have as fine a representative as Eddie Ruiz!

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We had a broken sewer pipe and I'm very glad I called Roto-Rooter. Eddie Ruiz not only identified the problem almost immediately, he also organized the entire process so it could all be completed in one day. He contacted the town DPW, the town inspector, Call Before You Dig, the excavating company and the clean-up company as well. Really amazing. I think my regular plumber would have been much less organized...I'm lucky he was not able to come out the same day I called...Roto-Rooter got it done in one day.

Jay Policow

5
★★★★★

We had a broken sewer pipe and I'm very glad I called Roto-Rooter. Eddie Ruiz not only identified the problem almost immediately, he also organized the entire process so it could all be completed in one day. He contacted the town DPW, the town inspector, Call Before You Dig, the excavating company and the clean-up company as well. Really amazing. I think my regular plumber would have been much less organized...I'm lucky he was not able to come out the same day I called...Roto-Rooter got it done in one day.

Jay Policow

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I called with a flooded cellar on July 5, 2010 hoping for a visit on the 6th. The operator stated a plumber will be there within the hour. 20 minutes later she called to say he'd be 20 minutes late due to his prior job. I was in no hurry and going nowhere.
When he arrived he introduced himself as Mike,was
professional, helpful & concerned. He quickly determined I had a clogged sewer drain, quoted the price and got to work. It was a mess that took several hours to snake tree roots out of my drain. He also inserted a camera snake into the drain and I was able to see the clog along with all the structural problems within the 105 year old system. He then took the time to estimate the pipe repair and offered some insurance tips that may help in the cost. I was also unaware that Roto-Rooter offered more plumbing services than just unclogging pipes.
If I may, I'd like to comment on my technician Michael Schilling # 1905. Michael really knew his plumbing, was well spoken and took all the necessary time needed to explain the problems at hand and answer all my questions. He gave me suggestions on other repairs I may need and not in a pushy manner. That alone will keep me coming back to Roto-Rooter for any future plumbing concerns. I feel Mike's a "Keeper" at your Hartford office and would like you to make him aware of how impressed I was with him and his work effort. It was late, on a holiday weekend and I'm sure he probably would have wanted to be with family or friends than cleaning out a filthy clogged drain in a grungy cellar.
This situation from my initial call to Roto-Rooter to completion was nothing but excellent and I commend you.


My Best, Ben G

5
★★★★★

I called with a flooded cellar on July 5, 2010 hoping for a visit on the 6th. The operator stated a plumber will be there within the hour. 20 minutes later she called to say he'd be 20 minutes late due to his prior job. I was in no hurry and going nowhere.
When he arrived he introduced himself as Mike,was
professional, helpful & concerned. He quickly determined I had a clogged sewer drain, quoted the price and got to work. It was a mess that took several hours to snake tree roots out of my drain. He also inserted a camera snake into the drain and I was able to see the clog along with all the structural problems within the 105 year old system. He then took the time to estimate the pipe repair and offered some insurance tips that may help in the cost. I was also unaware that Roto-Rooter offered more plumbing services than just unclogging pipes.
If I may, I'd like to comment on my technician Michael Schilling # 1905. Michael really knew his plumbing, was well spoken and took all the necessary time needed to explain the problems at hand and answer all my questions. He gave me suggestions on other repairs I may need and not in a pushy manner. That alone will keep me coming back to Roto-Rooter for any future plumbing concerns. I feel Mike's a "Keeper" at your Hartford office and would like you to make him aware of how impressed I was with him and his work effort. It was late, on a holiday weekend and I'm sure he probably would have wanted to be with family or friends than cleaning out a filthy clogged drain in a grungy cellar.
This situation from my initial call to Roto-Rooter to completion was nothing but excellent and I commend you.


My Best, Ben G

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Steve F. came out to assist me with plumbing problem. He came out to help with the washing machine on June 19, 2010 then he helped me again with getting the sewage pipe in my yard taken care of on June 25, 2010. I was really impressed with Steve??s customer service. It??s been very stressful being a new homeowner and having these situations arise and Steve was so pleasant. He was very detailed in explaining to me what needed to be repaired and how to keep my plumbing in good shape. I was really impressed when he said ??I treat every customer as though I would treat my own family member?. This level of care was shown in the amount of attention to detail he put into his work. Steve is very professional and pleasant in his demeanor. His response to the problem was immediate and the issues I was having were resolved within a matter of a few hours. I find Roto-Rooter and their staff to be the best plumbing and drain service in Hartford County.

5
★★★★★

Steve F. came out to assist me with plumbing problem. He came out to help with the washing machine on June 19, 2010 then he helped me again with getting the sewage pipe in my yard taken care of on June 25, 2010. I was really impressed with Steve??s customer service. It??s been very stressful being a new homeowner and having these situations arise and Steve was so pleasant. He was very detailed in explaining to me what needed to be repaired and how to keep my plumbing in good shape. I was really impressed when he said ??I treat every customer as though I would treat my own family member?. This level of care was shown in the amount of attention to detail he put into his work. Steve is very professional and pleasant in his demeanor. His response to the problem was immediate and the issues I was having were resolved within a matter of a few hours. I find Roto-Rooter and their staff to be the best plumbing and drain service in Hartford County.

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When our water pressure regulating switch had gone bad, Steve F. was punctual and efficient. He offered insights and gave me a quote prior to any work. He explained what he was doing while he was doing it. He cleaned his work area spotless. When I have other plumbing work, I plan to call him. I recommend him highly.

5
★★★★★

When our water pressure regulating switch had gone bad, Steve F. was punctual and efficient. He offered insights and gave me a quote prior to any work. He explained what he was doing while he was doing it. He cleaned his work area spotless. When I have other plumbing work, I plan to call him. I recommend him highly.

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I experienced a problem with tree roots clogging the main sewer pipe to the street in multiple spots. This location of the Roto-Rooter Service was very helpful and professional. On a Saturday emergency service call they had a truck and a technician out to the house in about an hour. Michael S. was extremely knowledgeable and patiently answered my questions and provided me with options. He worked diligently to overcome the problem and provided me with feedback every step of the way. Though I have used other Roto-Rooter locations in the distant past, I felt that the service and thoroughness with which this particular location and this technician addressed the problem was in every way exceptional and beyond my expectations. In addition, I think the value provided for the money ($572) was very good as well. I intend to call this location directly should I someday need service again in the future. Thank you for a job well done!

5
★★★★★

I experienced a problem with tree roots clogging the main sewer pipe to the street in multiple spots. This location of the Roto-Rooter Service was very helpful and professional. On a Saturday emergency service call they had a truck and a technician out to the house in about an hour. Michael S. was extremely knowledgeable and patiently answered my questions and provided me with options. He worked diligently to overcome the problem and provided me with feedback every step of the way. Though I have used other Roto-Rooter locations in the distant past, I felt that the service and thoroughness with which this particular location and this technician addressed the problem was in every way exceptional and beyond my expectations. In addition, I think the value provided for the money ($572) was very good as well. I intend to call this location directly should I someday need service again in the future. Thank you for a job well done!

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1 out of 1 people found this review helpful.

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Great experience. He is very professional and very detailed oriented. I always have good experience with Roto Rooter. I will use the liquid to protect my pipelines.

Great plumber coming from Hartford

5
★★★★★

Great experience. He is very professional and very detailed oriented. I always have good experience with Roto Rooter. I will use the liquid to protect my pipelines.

Great plumber coming from Hartford

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I called your plumber from the Hartford office to unclog my septic drain. Although the dispatcher promised service within one hour, the plumber arrived almost two hours later. He did a thorough job inspecting the septic and drain system. He advised me on the service and cost and proceeded to unclog the drain pipe. The service worked and our system is now flowing freely. He advised us on the cause of the stoppage and supplied a quote for a repair. He was courteous and efficient. Costs were as estimated.

4
★★★★☆

I called your plumber from the Hartford office to unclog my septic drain. Although the dispatcher promised service within one hour, the plumber arrived almost two hours later. He did a thorough job inspecting the septic and drain system. He advised me on the service and cost and proceeded to unclog the drain pipe. The service worked and our system is now flowing freely. He advised us on the cause of the stoppage and supplied a quote for a repair. He was courteous and efficient. Costs were as estimated.

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Called Roto-Rooter plumbers in Hartford right after Memorial Day for replacement of bathroom faucets. The guy on the phone said someone would be there within 1 hour and give a free estimate. The estimate turned out to be very reasonable (I called a few places). So I let him proceed right away and he was polite and professional. The job was perfectly. Everything got completed within several hours after my call. The experience can't be any better.

5
★★★★★

Called Roto-Rooter plumbers in Hartford right after Memorial Day for replacement of bathroom faucets. The guy on the phone said someone would be there within 1 hour and give a free estimate. The estimate turned out to be very reasonable (I called a few places). So I let him proceed right away and he was polite and professional. The job was perfectly. Everything got completed within several hours after my call. The experience can't be any better.

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1 out of 1 people found this review helpful.

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