Central Auto Group

★★★★☆
  • 98 Lathrop Road, Box 147

    Plainfield, CT 06374

    Map & Directions
  • 860-457-1867

About Central Auto Group

Categories
  • Auto Dealers
Details
  • Hyundai
  • Ford
  • Lincoln-Mercury

Automotive

Automotive
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4.0 4
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After doing much research, I found myself at Central Auto Group. I had a really easy experience working with Joe Lamonica and the staff at Central. If you are looking for a great fun place to go give Central Auto Group a shot they won't

3
★★★★★

After doing much research, I found myself at Central Auto Group. I had a really easy experience working with Joe Lamonica and the staff at Central. If you are looking for a great fun place to go give Central Auto Group a shot they won't

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Having owned 21 Ford cars and trucks, and purchasing three vehicles (to the tune of $125,000+) in an 18-month period, I will NEVER buy or have Central Ford service ANY of my vehicles. They registered a brand new truck that I purchased

3
★★★★★

Having owned 21 Ford cars and trucks, and purchasing three vehicles (to the tune of $125,000+) in an 18-month period, I will NEVER buy or have Central Ford service ANY of my vehicles. They registered a brand new truck that I purchased

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I've heard really bad things about this dealership, but I went anyway.. looking for cars, they were willing to work with me, and I had a great time hanging with the salesmen. It was a fun atmosphere. But, I did find a car I liked better, at another place.

3
★★★☆☆

I've heard really bad things about this dealership, but I went anyway.. looking for cars, they were willing to work with me, and I had a great time hanging with the salesmen. It was a fun atmosphere. But, I did find a car I liked better, at another place.

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I have never seen anything like this. I am in Retail and while I understand sales people say what they have to in order to make a sale in this case the issue is what was not told to me. They sold me a car they did not have the title to. Then they gave me the run around telling me at least three different stories instead of the truth. They have lied to me so many times I have lost count. I can't get anyone to give a straight answer or to call me back. I have never in my life expierenced worse customer service. These people are shady and nobody should be subjected to such poor treatment, especially after giving them $20,000 of business!

There are enough good dealerships out there - go to one where you will get proper customer service and stay as far away from the shady people at Central Ford in Plainfield CT as you can.

0
★☆☆☆☆

I have never seen anything like this. I am in Retail and while I understand sales people say what they have to in order to make a sale in this case the issue is what was not told to me. They sold me a car they did not have the title to. Then they gave me the run around telling me at least three different stories instead of the truth. They have lied to me so many times I have lost count. I can't get anyone to give a straight answer or to call me back. I have never in my life expierenced worse customer service. These people are shady and nobody should be subjected to such poor treatment, especially after giving them $20,000 of business!

There are enough good dealerships out there - go to one where you will get proper customer service and stay as far away from the shady people at Central Ford in Plainfield CT as you can.

Pros: Not a one

Cons: The staff

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