Safelite AutoGlass - East Hartford

★☆☆☆☆
  • 125 Burnside Ave

    East Hartford, CT 06108

    Map & Directions
  • 888-843-2798

About Safelite AutoGlass - East Hartford

Categories
  • Auto Glass
  • Automotive Repair
  • Auto Parts & Accessories
  • Auto Body Paint & Repair
  • Truck Repair
Details
  • Shop Online
Hours
M-Sa 8am-5pm, Su Closed
Phones
  • Alt (800-800-2727)
Year Established
  • 1947
Products
  • Auto Glass
  • National Lifetime Warranty
  • Glass Cleaner
  • Car Glass
  • Truck Glass
  • Van Glass
  • Windshields
  • Door Glass
  • Car Door Glass
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Auto Glass Installation and Repair
  • Vehicle Glass Repair & Replacement
  • Windshield Chip Repair
  • Windshield Crack Repair
  • Windshield Repair
  • Windshield Wiper Replacement
  • Same-Day Service
  • Insurance Paperwork & Processing
Languages
  • English
  • Spanish

Automotive

Automotive
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I contacted this company through my insurance to replace a cracked windsheid. It started off fine enough - they scheduled me for an appointment at my place of business within two days of my call. I left them my work and cell phone numbers to make sure they could contact me when they got here. I was given a 12-5 p.m. window. So I go out to check on it at 4 to see a note: ""no contact number, call to reschedule."" I call them back and they apologize and set me up for another appointment between 8-12 the following monday (now through no fault of my own I am stuck with a cracked windshield all weekend). I get to work an hour early to make sure I catch them. The technician shows up at 9:30 and starts work. Finishes up at 11. I sign off and am relieved that the experience is over. Until I get on I-91 in Hartford and realize the tech left my hood open, prompting me to pull off during rush hour to close it. This led me to discover that they neglected to replace the top molding on my windshield. So I call, understandably irritated, to shcedule a THIRD appointment, which they can not accomodate until the next day between the hours of 12-5. ""Customer Service"" with this place is an absolute joke. I will never give this place my business again and will strongly encourage everyone I know to avoid this business like the plague.

0
★☆☆☆☆

I contacted this company through my insurance to replace a cracked windsheid. It started off fine enough - they scheduled me for an appointment at my place of business within two days of my call. I left them my work and cell phone numbers to make sure they could contact me when they got here. I was given a 12-5 p.m. window. So I go out to check on it at 4 to see a note: ""no contact number, call to reschedule."" I call them back and they apologize and set me up for another appointment between 8-12 the following monday (now through no fault of my own I am stuck with a cracked windshield all weekend). I get to work an hour early to make sure I catch them. The technician shows up at 9:30 and starts work. Finishes up at 11. I sign off and am relieved that the experience is over. Until I get on I-91 in Hartford and realize the tech left my hood open, prompting me to pull off during rush hour to close it. This led me to discover that they neglected to replace the top molding on my windshield. So I call, understandably irritated, to shcedule a THIRD appointment, which they can not accomodate until the next day between the hours of 12-5. ""Customer Service"" with this place is an absolute joke. I will never give this place my business again and will strongly encourage everyone I know to avoid this business like the plague.

Pros: my car didn't explode

Cons: everything else

Message from Safelite AutoGlass - East Hartford

Do you have glass damage? For windshield repair and replacement in the East Hartford area, turn to Safelite AutoGlass . Those in central East Hartford or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 125 Burnside Ave, Safelite AutoGlass East Hartford repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantageā„¢ today.

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