Bobby Jones Electronics INC

★☆☆☆☆

About Bobby Jones Electronics INC

Categories
  • Auto Parts & Accessories
  • Consumer Electronics Stores
Details
  • TV & Radio Repair
  • Car Stereos
  • TVs and Radios

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If your warranty company tells you that you will be working with Bobby Jones, beg them for a buy-out and point them to this website, and to the B.Brating. Expect that you will get scheduled and that no one will show up, then they will say it was a breakdown, or something went wrong in their system, or that the printer didn't print the work order, or anything to convince you that it will be different the next time. After they have rescheduled you three or more times then you might get lucky enuff to see an actual person show up that is drunk, smells like stale booze and cigarettes, and looks like they been wearing the same clothes for about a week. At this point, if you are brave enough to let him touch your tv then you will be fooling with them for 3 more months of excuses as to why they do not have your parts. Then when they finally do show up to install the part you get to hear about how the company sends them out all over the country and bounces their payroll checks and now the company owes them a ton of money and the owner is a liar, and that the company can't even order half the parts needed to do repairs because the owner is not paying his bills. Then you find out that the reason it took so long to get the part is that they had to wait until another order came in for the same television on a different contract because they didn't have the money to get yours. Then you find out that it's not the only one, there are nearly a hundred more in the home office that have been sitting there for months that haven't even been touched for that very same reason! Why hasn't this place been shut down? This is the biggest excuse for a business that I have ever heard of in my life!!!! Please, if your warranty even so much as mentions this company...GET AS FAR AWAY AS YOU CAN!!!

0
★☆☆☆☆

If your warranty company tells you that you will be working with Bobby Jones, beg them for a buy-out and point them to this website, and to the B.Brating. Expect that you will get scheduled and that no one will show up, then they will say it was a breakdown, or something went wrong in their system, or that the printer didn't print the work order, or anything to convince you that it will be different the next time. After they have rescheduled you three or more times then you might get lucky enuff to see an actual person show up that is drunk, smells like stale booze and cigarettes, and looks like they been wearing the same clothes for about a week. At this point, if you are brave enough to let him touch your tv then you will be fooling with them for 3 more months of excuses as to why they do not have your parts. Then when they finally do show up to install the part you get to hear about how the company sends them out all over the country and bounces their payroll checks and now the company owes them a ton of money and the owner is a liar, and that the company can't even order half the parts needed to do repairs because the owner is not paying his bills. Then you find out that the reason it took so long to get the part is that they had to wait until another order came in for the same television on a different contract because they didn't have the money to get yours. Then you find out that it's not the only one, there are nearly a hundred more in the home office that have been sitting there for months that haven't even been touched for that very same reason! Why hasn't this place been shut down? This is the biggest excuse for a business that I have ever heard of in my life!!!! Please, if your warranty even so much as mentions this company...GET AS FAR AWAY AS YOU CAN!!!

Pros: NONE!

Cons: To many to list

.

I wished I would have checked them out prior to Lowes using them for a warranty repair item for me. Google Bobby Jones Electronics and see what you get. Terrible Service and a dryer that is lying on the floor apart and them not showing up again for the 6th time. They will not survive. Contacted Lowes and they will surely not use them anymore either. The names they give you are the same person and they must be surviving by warranty money from the larger companys. Well Lowes knows now so BJE get a real job.

0
★☆☆☆☆

I wished I would have checked them out prior to Lowes using them for a warranty repair item for me. Google Bobby Jones Electronics and see what you get. Terrible Service and a dryer that is lying on the floor apart and them not showing up again for the 6th time. They will not survive. Contacted Lowes and they will surely not use them anymore either. The names they give you are the same person and they must be surviving by warranty money from the larger companys. Well Lowes knows now so BJE get a real job.

Pros: O THAT IS NONE

Cons: Everything with running a business or so called Business

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My husband's Onkyo receiver is under warranty and, rather than pay shipping to send it for repair, we decided to make the 2-hour drive to Lexington to drop it off at Bobby Jones Electronics, which is our nearest Onkyo authorized service center. I called the business yesterday and spoke to a woman who confirmed their Saturday hours (9 a.m. to 3 p.m.) and their address. I told her that we had a warranty repair to bring in and would be there around 10 this morning. We arrived at the store a few minutes before 10, and were greeted by locked doors. While we waited a few minutes to see if anyone would show up, another customer arrived and tried knocking on the door. I called the store number and reached the answering message stating that Saturday store hours were 9 a.m. to 5 p.m. We left the shopping center and came back about 45 minutes later...door still locked. I tried to call again and got the answering message again. After just reading the reviews for Bobby Jones & Son TV, I am not surprised. I am just really glad we hadn't already left the receiver with them. If we had driven to pick it up and found the doors locked, I would have been really upset. At least all we are out is the gas to drive down there, and the wasted Saturday morning. Pitiful way to do business!

0
★☆☆☆☆

My husband's Onkyo receiver is under warranty and, rather than pay shipping to send it for repair, we decided to make the 2-hour drive to Lexington to drop it off at Bobby Jones Electronics, which is our nearest Onkyo authorized service center. I called the business yesterday and spoke to a woman who confirmed their Saturday hours (9 a.m. to 3 p.m.) and their address. I told her that we had a warranty repair to bring in and would be there around 10 this morning. We arrived at the store a few minutes before 10, and were greeted by locked doors. While we waited a few minutes to see if anyone would show up, another customer arrived and tried knocking on the door. I called the store number and reached the answering message stating that Saturday store hours were 9 a.m. to 5 p.m. We left the shopping center and came back about 45 minutes later...door still locked. I tried to call again and got the answering message again. After just reading the reviews for Bobby Jones & Son TV, I am not surprised. I am just really glad we hadn't already left the receiver with them. If we had driven to pick it up and found the doors locked, I would have been really upset. At least all we are out is the gas to drive down there, and the wasted Saturday morning. Pitiful way to do business!

Pros: None

Cons: Bad customer service

 

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