Babies R US

★★★☆☆
  • 4999 Houston Rd 100

    Florence, KY 41042

    Map & Directions
  • 859-282-8921

About Babies R US

Details
Hours
Sun 10am-7:30pm, Mon-Fri 10am-9:30pm, Sat 9am-9:30pm

Shopping

Shopping
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3.0 3
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I wish I had not registered at this store. Not only are they not helpful at this location, only some of the items I scanned at the store were added to my registry. It wasn't because I didn't know how to use the scanner either since I am

3
★★★★★

I wish I had not registered at this store. Not only are they not helpful at this location, only some of the items I scanned at the store were added to my registry. It wasn't because I didn't know how to use the scanner either since I am

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Babies R Us is fun to shop out but buyer beware...check your items before you buy. I bought a breastpump and not only had it been opened but most of the items that were supposed to be in the box were missing! I got home and was so frustrated especially after my mother had just had problems writing a check there. The girl at the register had been very rude to her and made her use her own cell phone to call and do a managerial task of checking the credit information. Luckily when I called back a guy remembered how much trouble I had only the day before and offered to exchange the item with no receipt. His name is Terry. This guy deserves a raise and a promotion!

1
★★☆☆☆

Babies R Us is fun to shop out but buyer beware...check your items before you buy. I bought a breastpump and not only had it been opened but most of the items that were supposed to be in the box were missing! I got home and was so frustrated especially after my mother had just had problems writing a check there. The girl at the register had been very rude to her and made her use her own cell phone to call and do a managerial task of checking the credit information. Luckily when I called back a guy remembered how much trouble I had only the day before and offered to exchange the item with no receipt. His name is Terry. This guy deserves a raise and a promotion!

Pros: Baby Wonderland

Cons: Tampered with items

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I purchased a Surfboard Tummy Mat for my grandson. Little did I know that I was buying used merchandise.

The Surfboard Tummy Mat contains a reservoir that contains water that you add. The reservoir was filled with mold and the fabric was dirty and the play toys were lying lose in the box.

I called Babies R' Us and the reply from the store manager was, "Well, did you look at the item before you left the store?"

I didn't think it would be necessary to open the packaging when buying from a retail store. I would thoroughly inspect the item when buying at a garage sale or a consignment shop.

I'm very embarrassed that I passed this gift off to my son and daughter-in-law as new when in fact, it was used merchandise. Who wants their new born baby lying on a mat filled with mold and used by another child?

Buyer Beware..... Babies R' Us sells consignment quality at retail prices.

0
★☆☆☆☆

I purchased a Surfboard Tummy Mat for my grandson. Little did I know that I was buying used merchandise.

The Surfboard Tummy Mat contains a reservoir that contains water that you add. The reservoir was filled with mold and the fabric was dirty and the play toys were lying lose in the box.

I called Babies R' Us and the reply from the store manager was, "Well, did you look at the item before you left the store?"

I didn't think it would be necessary to open the packaging when buying from a retail store. I would thoroughly inspect the item when buying at a garage sale or a consignment shop.

I'm very embarrassed that I passed this gift off to my son and daughter-in-law as new when in fact, it was used merchandise. Who wants their new born baby lying on a mat filled with mold and used by another child?

Buyer Beware..... Babies R' Us sells consignment quality at retail prices.

Cons: Babies R' Us Sells Used Merchandise

 

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