Mortgage World Inc

★☆☆☆☆
  • 8600 Preston Hwy Ste 100

    Louisville, KY 40219

    Map & Directions
  • 502-479-5600

About Mortgage World Inc

Finance

Finance
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I have dealt with unprofessional people in my life, but this place and person is by far THE WORST!!!! I have a hard time understanding the whole process and language of mortage dealings, and my husband and I have less than perfect credit, we know it needs work, however that does not give this place a right to treat me the way it did. I walk in there with bad headache to begin with and like I said not alot of understanding of the process. This place admitted it overlooked a guideline when giving us what our payments would be, so the payment jumped up over $100.00, I questioned this and this man goes on a rant that he's been in this business for 10 or so years and I should not speak to him like that! I told him, look I just dont understand. Then he said he needed some papers back that he had given me prior to that day, I asked why, he stands up and says he's gonna turn down my loan, he's never had anyone talk to thim that way,..my husbands step father was with me, and he told him, she just don't understand. He said he wanted to papers back because he didn't want me leaving with papers that were wrong. I said that's all you had to say!! Long story short, DO NOT USE THIS COMPANY!!! My feelings of the whole thing is he knew we had poor credit, and tried to bully me with his rude behaivor, telling me I wouldn't be able to get that price anywhere because of our credit, and that may have been true, but it gives this place no right to speak to a person this way, and I also believe had my 6'5" husband had been with me, this person wouldn't have acted this way!! Bottom line, even if this place told us our payment would only be $1.00 a month, we would tell them to shove it! A person with poor credit and no understanding of the process does not have to be treated this way!! People like this has to be stopped!! I filed my complaint with Better Business the minute I got home that day, and spreading the word on my dealings with this place.

0
★☆☆☆☆

I have dealt with unprofessional people in my life, but this place and person is by far THE WORST!!!! I have a hard time understanding the whole process and language of mortage dealings, and my husband and I have less than perfect credit, we know it needs work, however that does not give this place a right to treat me the way it did. I walk in there with bad headache to begin with and like I said not alot of understanding of the process. This place admitted it overlooked a guideline when giving us what our payments would be, so the payment jumped up over $100.00, I questioned this and this man goes on a rant that he's been in this business for 10 or so years and I should not speak to him like that! I told him, look I just dont understand. Then he said he needed some papers back that he had given me prior to that day, I asked why, he stands up and says he's gonna turn down my loan, he's never had anyone talk to thim that way,..my husbands step father was with me, and he told him, she just don't understand. He said he wanted to papers back because he didn't want me leaving with papers that were wrong. I said that's all you had to say!! Long story short, DO NOT USE THIS COMPANY!!! My feelings of the whole thing is he knew we had poor credit, and tried to bully me with his rude behaivor, telling me I wouldn't be able to get that price anywhere because of our credit, and that may have been true, but it gives this place no right to speak to a person this way, and I also believe had my 6'5" husband had been with me, this person wouldn't have acted this way!! Bottom line, even if this place told us our payment would only be $1.00 a month, we would tell them to shove it! A person with poor credit and no understanding of the process does not have to be treated this way!! People like this has to be stopped!! I filed my complaint with Better Business the minute I got home that day, and spreading the word on my dealings with this place.

Pros: none

Cons: everything about it

 

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