Northwest Natural Gas Co

★★★★★
  • 220 NW 2nd Ave

    Portland, OR 97209

    Map & Directions
  • 503-226-4211

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Just turn off my NW Natural Gas ... got a bill "WARN RATE ADJUSTMENT 2014" for $140. We have been paying an average of @$20 per month. We were not aware that everyone is automatically enroll into this BS program.

3
★★★★★

Just turn off my NW Natural Gas ... got a bill "WARN RATE ADJUSTMENT 2014" for $140. We have been paying an average of @$20 per month. We were not aware that everyone is automatically enroll into this BS program.

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Gas services were turned on November 2014, services were turned off in early March 2015 (I stopped using the gas in January). In my closing bill they added a "Warm Rate Adjustment Fee" of $20.10, the explanation was that the WARM program

3
★★★★★

Gas services were turned on November 2014, services were turned off in early March 2015 (I stopped using the gas in January). In my closing bill they added a "Warm Rate Adjustment Fee" of $20.10, the explanation was that the WARM program

.

worst utility company of all time. having lived in 10 different cities the past 12 years - i've dealt with a lot of them. i have an issue with my natural gas - a potential hazard, and they have not dealt with it. i have been calling weekly

3
★★★★★

worst utility company of all time. having lived in 10 different cities the past 12 years - i've dealt with a lot of them. i have an issue with my natural gas - a potential hazard, and they have not dealt with it. i have been calling weekly

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This company keeps on either lying or not capable of account information. They mismatched my two accounts last time that my payment to my account went to the other one, and it took month to swap the payment. and this time, it starts again.

3
★★★★★

This company keeps on either lying or not capable of account information. They mismatched my two accounts last time that my payment to my account went to the other one, and it took month to swap the payment. and this time, it starts again.

.

This company is out of control, and a perfect example of what a monopoly does to customers when there is no control.
On Monday I receive a call to contact them about my overdue balance. When I get the message and return the call, they are

3
★★★★★

This company is out of control, and a perfect example of what a monopoly does to customers when there is no control.
On Monday I receive a call to contact them about my overdue balance. When I get the message and return the call, they are

.

I won't get into details about my experience with NW Natural gas, because they are ugly. All I can say is that I will never use their service again. I will go to propane if I have to, or move to another city if that's what it takes to

3
★★★★★

I won't get into details about my experience with NW Natural gas, because they are ugly. All I can say is that I will never use their service again. I will go to propane if I have to, or move to another city if that's what it takes to

.

I belive what the some of the costumers of this co. write about its service. My experience so far is not a pleasent one. They are slow processing bussines. They are limited in their responses to thier lack of effectivness. They assume that

3
★★★★★

I belive what the some of the costumers of this co. write about its service. My experience so far is not a pleasent one. They are slow processing bussines. They are limited in their responses to thier lack of effectivness. They assume that

.

We had the confirmation number and everything for the date that they were to change the service over to us at our new apartment. Instead, they turned it off. On a Friday. And, since the office was emptying out, no one wanted to help us.

3
★★★★★

We had the confirmation number and everything for the date that they were to change the service over to us at our new apartment. Instead, they turned it off. On a Friday. And, since the office was emptying out, no one wanted to help us.

Pros: None to mention, since I don't think I can go to anyone else for natural gas

Cons: Can't tell you the value because I haven't gotten a bill!

.

I scheduled to have my new house setup with gas and I arrived at our new house at 8:15 to find a door hanger stating that he was there at 8:05. When I called the office they said they had to reschedule. Now, my family was without heat

3
★★★★★

I scheduled to have my new house setup with gas and I arrived at our new house at 8:15 to find a door hanger stating that he was there at 8:05. When I called the office they said they had to reschedule. Now, my family was without heat

Cons: Poor Service, Expensive, Arrogant

 

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