Rappold Property Management

★★★★★
Managing Residential Real Estate in Portland, OR
  • 1125 SE Madison St Ste 201

    Portland, OR 97214

    Map & Directions
  • 503-232-5990

About Rappold Property Management

Categories
Hours
M-F 8 am - 5 pm Sat 9 am - 5 pm Closed Sundays.

Real Estate

Real Estate
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4.75 12
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I am living in California with property in Portland that I hired Rappold Property Management to rent and manage for me; they have been wonderful. First of all, they find ONLY the best tenants. I have not had any problems with any of the

3
★★★★★

I am living in California with property in Portland that I hired Rappold Property Management to rent and manage for me; they have been wonderful. First of all, they find ONLY the best tenants. I have not had any problems with any of the

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Not the best in town. At first, it was a great experience, then as his business started to grow, he became less interested in helping with questions. Towards the end, he became unprofessional and very unpleasant to deal with. His job is

3
★★★★★

Not the best in town. At first, it was a great experience, then as his business started to grow, he became less interested in helping with questions. Towards the end, he became unprofessional and very unpleasant to deal with. His job is

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Managing Residential Real Estate in the Greater Portland area since 2005.

3
★★★★★

Managing Residential Real Estate in the Greater Portland area since 2005.

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Our apologies to those who feel they were treated unfairly, or had an unpleasant experience with us. We wish you the best in your endeavors to finding a property management company that better suits your needs.

5
★★★★★

Our apologies to those who feel they were treated unfairly, or had an unpleasant experience with us. We wish you the best in your endeavors to finding a property management company that better suits your needs.

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Our apologies to those who feel they were treated poorly, and had a less than pleasant experience with us. We wish you the best of luck in your future endeavors to finding a suitable property management company.

3
★★★★★

Our apologies to those who feel they were treated poorly, and had a less than pleasant experience with us. We wish you the best of luck in your future endeavors to finding a suitable property management company.

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As another property owner i had a bad experience, as did 'jamesriver.' I called Troy to see if he would manage a property, but when I mentioned that I would be collecting the rent, via autobanking, from my tenant, he quickly lost interest

3
★★★★★

As another property owner i had a bad experience, as did 'jamesriver.' I called Troy to see if he would manage a property, but when I mentioned that I would be collecting the rent, via autobanking, from my tenant, he quickly lost interest

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As property owner, I had a very bad experience with Rappold property and its owner Troy.

When Troy solicited business from us, he sounded very positive and promised to take good care of our property.
In reality, He did not even carefully check the tenant for our property. The tenant he found for us left our property without any pay for breaking lease (1year) and with unpaid utilities. Troy gave me explanation that he was cheated by the tenant. Even worse he intentionally terminated PM service with us at the same time. It caused a lot troubles for us as remote investors.

I strongly recommended not using his service.

0
★☆☆☆☆

As property owner, I had a very bad experience with Rappold property and its owner Troy.

When Troy solicited business from us, he sounded very positive and promised to take good care of our property.
In reality, He did not even carefully check the tenant for our property. The tenant he found for us left our property without any pay for breaking lease (1year) and with unpaid utilities. Troy gave me explanation that he was cheated by the tenant. Even worse he intentionally terminated PM service with us at the same time. It caused a lot troubles for us as remote investors.

I strongly recommended not using his service.

Pros: overhead fee low

Cons: irrepsonsible

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Troy and his team have been managing a rental house of mine for the last 3 years. I have had absolutly no issues and would never use anyone else. I wish he could manage my out of state properties as I know they wouldn't be such a headache if Troy and his team were in charge.

I would absolutly recommend RPM to everyone and anyone.

2
★★★★★

Troy and his team have been managing a rental house of mine for the last 3 years. I have had absolutly no issues and would never use anyone else. I wish he could manage my out of state properties as I know they wouldn't be such a headache if Troy and his team were in charge.

I would absolutly recommend RPM to everyone and anyone.

Pros: Professional, Timely, Courteous

Cons: None

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I had a terrible experience with the Rappold Property Management and the owener Troy. He promised me that I was first to apply for a house and then took my money and my application. I repeatedly asked him if he was sure that I was the first in line for the house (which according to fair housing laws means he had to submit my application first) and he repeatedly assured me yes. He promised me he was submitting my application right away and told me I had nothing to worry about. Then he rented the property to someone else and didn't even have the courtesy to call me and let me know. I waited for two days while he told me my application would be processed. He and his assistant had two totally different excuses for what had happened. There stories did not match at all. When I would call one of them on something they were saying that I knew was untrue they would quickly change their story. His assitant even said to me that I shouldn't have depended on them-and I should have been looking at other houses after I applied for the house (even though he had taken my check and promised me that I would get the house and he was submitting my application first.) I would never rent a house from Rappold Property Management in the future. I am posting this because I would hate for someone else to go through the same experience that I went through with them.

0
★☆☆☆☆

I had a terrible experience with the Rappold Property Management and the owener Troy. He promised me that I was first to apply for a house and then took my money and my application. I repeatedly asked him if he was sure that I was the first in line for the house (which according to fair housing laws means he had to submit my application first) and he repeatedly assured me yes. He promised me he was submitting my application right away and told me I had nothing to worry about. Then he rented the property to someone else and didn't even have the courtesy to call me and let me know. I waited for two days while he told me my application would be processed. He and his assistant had two totally different excuses for what had happened. There stories did not match at all. When I would call one of them on something they were saying that I knew was untrue they would quickly change their story. His assitant even said to me that I shouldn't have depended on them-and I should have been looking at other houses after I applied for the house (even though he had taken my check and promised me that I would get the house and he was submitting my application first.) I would never rent a house from Rappold Property Management in the future. I am posting this because I would hate for someone else to go through the same experience that I went through with them.

Cons: shady business practices

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I was with another company for 3 months and had over 5 showings, most were interested, but the PM company was not able to have one of the renters write up an application, let alone even want to rent my condo. Troy found a renter within 2 weeks of it being listed for rent, at full rental price, and at terms acceptable to me. Very professional, courteous, I like the fact that you can talk to the boss. Very good job on renting my condo.

2
★★★★★

I was with another company for 3 months and had over 5 showings, most were interested, but the PM company was not able to have one of the renters write up an application, let alone even want to rent my condo. Troy found a renter within 2 weeks of it being listed for rent, at full rental price, and at terms acceptable to me. Very professional, courteous, I like the fact that you can talk to the boss. Very good job on renting my condo.

Pros: Efficient, affordable, honest, reliable.

Cons: Office is located in a kinda shabby building inside.

.

Have nothing but kudos for this well operated Property Management Company. Troy is very professional, honest and efficient. He has handled our condo for over a year with great expertise. He follows up with phone calls and emails immediately. You will be pleased to interact with this company either as a renter or as a landlord.
The staff at this establishment is equally competent and friendly. Amanda is wonderful and enthusiastic with her duties as an assistant to Troy.
Regarding the other review which has a negative response, disregard this statement as Troy was not being deceiving in his review which he assumed was part of the process as he was new to this reveiw system. If anything most owners of different establishments are not overt with their reviews and hide behind a facade of email addresses. Great Job to all at Rappold Property Management. :)

2
★★★★★

Have nothing but kudos for this well operated Property Management Company. Troy is very professional, honest and efficient. He has handled our condo for over a year with great expertise. He follows up with phone calls and emails immediately. You will be pleased to interact with this company either as a renter or as a landlord.
The staff at this establishment is equally competent and friendly. Amanda is wonderful and enthusiastic with her duties as an assistant to Troy.
Regarding the other review which has a negative response, disregard this statement as Troy was not being deceiving in his review which he assumed was part of the process as he was new to this reveiw system. If anything most owners of different establishments are not overt with their reviews and hide behind a facade of email addresses. Great Job to all at Rappold Property Management. :)

Pros: Very efficient, Honest, Professional, Responsive

Cons: There is not a location in my city

.

We have purchased a home and moved on but our experience with RPM was a good one. They were fair and honest, easy to work with regarding payments and took care of our maintenance in a timely manner...things we did not have at our previous rental. The most amazing thing, and what prompted me to write this review...we actually received our deposit back when we moved out!

2
★★★★★

We have purchased a home and moved on but our experience with RPM was a good one. They were fair and honest, easy to work with regarding payments and took care of our maintenance in a timely manner...things we did not have at our previous rental. The most amazing thing, and what prompted me to write this review...we actually received our deposit back when we moved out!

Pros: Nice folks, ethical business

Cons: None really

 

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