Heavenly Maid Cleaning Inc

★★★★☆
  • 200 NE 2ND St Ste 216

    Gresham, OR 97030

    Map & Directions
  • 503-492-1121

About Heavenly Maid Cleaning Inc

Hours
Mon-Fri 8:30am-5pm
4.4 5
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I have been recently employed by Mona and was fired the day I was to recieve my first pay check. I was told to get my check from "the office" where her daughter asked me to sign for a $6.00 check for over 70hrs. worth of work. From this

3
★★★★★

I have been recently employed by Mona and was fired the day I was to recieve my first pay check. I was told to get my check from "the office" where her daughter asked me to sign for a $6.00 check for over 70hrs. worth of work. From this

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I have been using this service off and on for many years, as needed. I have always been treated with courtesy and professionalism, and have been pleased with cleaning. Prices are also reasonable and the quality is excellent.

5
★★★★★

I have been using this service off and on for many years, as needed. I have always been treated with courtesy and professionalism, and have been pleased with cleaning. Prices are also reasonable and the quality is excellent.

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I have been using Heavenly Maid for over 4 years and have never had an issue. I have even had Karissa clean my carpets in a vacant unit with much success. I was very pleased. I took advantage of the handyman services and had a faucet replaced and some boards on my back fence repaired. I have found the office personnel to be very pleasant and efficient.

5
★★★★★

I have been using Heavenly Maid for over 4 years and have never had an issue. I have even had Karissa clean my carpets in a vacant unit with much success. I was very pleased. I took advantage of the handyman services and had a faucet replaced and some boards on my back fence repaired. I have found the office personnel to be very pleasant and efficient.

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We used their cleaning service this Saturday when our other cleaning company "NO SHOWED". We called the last minute and they worked us in. We had two wonderful cleaners show up and completed everything on our checklist. They were pleasant and professional. I would recommend anytime!

2
★★★★★

We used their cleaning service this Saturday when our other cleaning company "NO SHOWED". We called the last minute and they worked us in. We had two wonderful cleaners show up and completed everything on our checklist. They were pleasant and professional. I would recommend anytime!

Pros: Quality service & personnel

Cons: does not accept AE

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This is the most terrible cleaning service I have ever used. I scheduled a cleaning for the bar to prepare our customers for non ? smoking and get the establishment as clean as we could. I hired Heavenly Maid Cleaning Services Two months ago, opened my bar 5 hours later than normal so we could get the bar not smelling to bad like old cigarettes. Throughout the last 2 months I meet with the owner of the company Mona in person and told her what we needed to have done, we also communicated via email several times discussing if we were all set and ready to go. On Dec 7th Mona was all on board and glad when I told them they could start at midnight if they liked.
This morning at 2:00am I arrived at the bar excited to see what they had accomplished since midnight. To my surprise there was no cleaners. So I called to find out what happened. No answer, then I emailed. No phone call at 8:00am when they placed opened saying they were sorry or to explain what had happened. As I was driving home after cleaning the bar for 12 hours by myself I thought I would give them a call. Jennifer answered the phone, I asked for Mona she said she was not in. I decided to ask her why they no showed me this morning. No real apology just said Oh yeah Mona was trying to get a hold of you to confirm. Funny I didn?t get a phone call on my cell or at the bar or an email. We confirmed in the emails that it was still on Dec 7th. Most business if they change there normal hours to something different and advertise it for over a month. There really shouldn?t be much to confirm.
I normally don?t leave feedback, but as a business owner I think others should know how this company works. I strongly recommend that you don?t use Heavenly Maid Cleaning Service. I?m sure if they showed up they may have done a good job, but you need to show up to jobs that you schedule. Poor Business practices. :(

0
★☆☆☆☆

This is the most terrible cleaning service I have ever used. I scheduled a cleaning for the bar to prepare our customers for non ? smoking and get the establishment as clean as we could. I hired Heavenly Maid Cleaning Services Two months ago, opened my bar 5 hours later than normal so we could get the bar not smelling to bad like old cigarettes. Throughout the last 2 months I meet with the owner of the company Mona in person and told her what we needed to have done, we also communicated via email several times discussing if we were all set and ready to go. On Dec 7th Mona was all on board and glad when I told them they could start at midnight if they liked.
This morning at 2:00am I arrived at the bar excited to see what they had accomplished since midnight. To my surprise there was no cleaners. So I called to find out what happened. No answer, then I emailed. No phone call at 8:00am when they placed opened saying they were sorry or to explain what had happened. As I was driving home after cleaning the bar for 12 hours by myself I thought I would give them a call. Jennifer answered the phone, I asked for Mona she said she was not in. I decided to ask her why they no showed me this morning. No real apology just said Oh yeah Mona was trying to get a hold of you to confirm. Funny I didn?t get a phone call on my cell or at the bar or an email. We confirmed in the emails that it was still on Dec 7th. Most business if they change there normal hours to something different and advertise it for over a month. There really shouldn?t be much to confirm.
I normally don?t leave feedback, but as a business owner I think others should know how this company works. I strongly recommend that you don?t use Heavenly Maid Cleaning Service. I?m sure if they showed up they may have done a good job, but you need to show up to jobs that you schedule. Poor Business practices. :(

Pros: They like to schedule appointments

Cons: NO SHOW!!!!

 

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