Tie's Dry Cleaning

★★★★☆
3.5 10
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So for all the comments on this site. Come on not only are these people obviously not the kind of people whom any business can ever please but the reviews are from 2008!!! Ties cleaners has been in the Hollywood District since 1986, not

3
★★★★★

So for all the comments on this site. Come on not only are these people obviously not the kind of people whom any business can ever please but the reviews are from 2008!!! Ties cleaners has been in the Hollywood District since 1986, not

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Be aware! They ruin shirts. Aside from doing a very mediocre job cleaning (pressed with visible streaks, lost several collar inserts, broken a button) which happens on occasion with any cleaner, those people will ruin your shirts with a

3
★★★★★

Be aware! They ruin shirts. Aside from doing a very mediocre job cleaning (pressed with visible streaks, lost several collar inserts, broken a button) which happens on occasion with any cleaner, those people will ruin your shirts with a

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Tie's is now my favorite cleaner and laundry in Portland, after I'd had a series of miserable experiences at other cleaners/laundries, such as Abraham's on MLK, TS Cleaners on NW Thurman, etc.\r
Shirts for a dollar! Beat that! My shirts

3
★★★★★

Tie's is now my favorite cleaner and laundry in Portland, after I'd had a series of miserable experiences at other cleaners/laundries, such as Abraham's on MLK, TS Cleaners on NW Thurman, etc.\r
Shirts for a dollar! Beat that! My shirts

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I have been taking my clothes here for 5 years. They do a good job, they are fast, but they are expensive. In the last month or two, they have assessed ridiculous charges for 'delinting'. Yes, I have cats. I have had cats for the entire time that I have been bringing in my clothing, and never recieved a charge for this. This kind of charge needs to be addressed when you drop off the clothing, not when you pick it up. They are rude, inconsiderate, have no customer service skills - and obviously don't care about their repeat customers. I will never go back, and warn anyone who is thinking about it not to go at all.

0
★☆☆☆☆

I have been taking my clothes here for 5 years. They do a good job, they are fast, but they are expensive. In the last month or two, they have assessed ridiculous charges for 'delinting'. Yes, I have cats. I have had cats for the entire time that I have been bringing in my clothing, and never recieved a charge for this. This kind of charge needs to be addressed when you drop off the clothing, not when you pick it up. They are rude, inconsiderate, have no customer service skills - and obviously don't care about their repeat customers. I will never go back, and warn anyone who is thinking about it not to go at all.

Cons: Worst Customer Service - Expensive, Rude

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First let me say to you the reader...your smart to read these reviews, now take them to heart. Tie's One Hour Dry Cleaning is not an honest business. I ask the owner directly after my valuable rug was ruined by his Dry Cleaners negligence if he was the owner he replied "YES" then when I ask for my money back on the dry cleaning only he said "YOU HAVE TO SPEAK TO THE OWNER??? "YOU ARE THE OWNER" I replied "AH...WELL...YOU HAVE TO SPEAK TO THE OTHER OWNER, BUT SHE WON'T GIVE YOU YOUR MONEY BACK EITHER" Then he blamed me for having the rug cleaned there and not having it sent out for four times the cost even though I was told because of the size of the 100% wool rug that it would be OK if they did it there, aren't they the experts after all? This Dry Cleaning business does not stand behind there work, they do care about you the customer.

0
★☆☆☆☆

First let me say to you the reader...your smart to read these reviews, now take them to heart. Tie's One Hour Dry Cleaning is not an honest business. I ask the owner directly after my valuable rug was ruined by his Dry Cleaners negligence if he was the owner he replied "YES" then when I ask for my money back on the dry cleaning only he said "YOU HAVE TO SPEAK TO THE OWNER??? "YOU ARE THE OWNER" I replied "AH...WELL...YOU HAVE TO SPEAK TO THE OTHER OWNER, BUT SHE WON'T GIVE YOU YOUR MONEY BACK EITHER" Then he blamed me for having the rug cleaned there and not having it sent out for four times the cost even though I was told because of the size of the 100% wool rug that it would be OK if they did it there, aren't they the experts after all? This Dry Cleaning business does not stand behind there work, they do care about you the customer.

Cons: Service, parking, outcome of product.

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Always very quick and shirts well pressed. Good pricing on dress shirts but check pricing before hand. Perfect location!

2
★★★★★

Always very quick and shirts well pressed. Good pricing on dress shirts but check pricing before hand. Perfect location!

Pros: Location

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I had never had to have anything altered before but I had a last minute crisis with a my bridesmaid dress. My family had taken their dry-cleaning here for years and have always been happy with their service so they suggested I go to them with my alteration because they offered quick turn around.
I took my dress there the day after Christmas and they said they would have it done by Tuesday (the day before the wedding). They called me Monday morning and it was done already! The lady had to put in two satin panels under each arm to give me several extra inches. Considering the intricacy of the dress (it was constructed with bones on each side) they were still able to do it. I was so please with the lady's work. Not only did she put in the panels beautifully, but she took it upon herself to sew in "ruffles" so the panels matched the rest of the dress!
This was more than I could ask for in such a short period of time- and the best part, I only paid $60! I highly recommend this business for both alterations and your dry cleaning needs. They are also very nice and I couldn't have asked for more.

2
★★★★★

I had never had to have anything altered before but I had a last minute crisis with a my bridesmaid dress. My family had taken their dry-cleaning here for years and have always been happy with their service so they suggested I go to them with my alteration because they offered quick turn around.
I took my dress there the day after Christmas and they said they would have it done by Tuesday (the day before the wedding). They called me Monday morning and it was done already! The lady had to put in two satin panels under each arm to give me several extra inches. Considering the intricacy of the dress (it was constructed with bones on each side) they were still able to do it. I was so please with the lady's work. Not only did she put in the panels beautifully, but she took it upon herself to sew in "ruffles" so the panels matched the rest of the dress!
This was more than I could ask for in such a short period of time- and the best part, I only paid $60! I highly recommend this business for both alterations and your dry cleaning needs. They are also very nice and I couldn't have asked for more.

Pros: talented alteration, attention to detail

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I took my husbands two Tommy Bahama shirts there to be dry cleaned, one had a greasy stain on the front and the other had to mystery spots we couldnt firgure out. So we took them in and the guy helping us was very nice and helpful and told me my shirts would be ready the next day. So the next day we went to pick them up and when I got home I inspected them, well the two mystery spots were still there on one shirt and the other shirt was now free of the greasy spot but had come home with several new spots. So we called in and they told us to bring them back and they would take care of it. Well we went back a few days later to pick them up and one of the mystery spots was not touched because whatever they had put on the first one had pulled the dye out!! Yep pulled the dye out of a $130.00 dollar silk shirt, which by the way was the shirt my husband wore at our wedding. So out of fear of harming anything else they didnt touch the rest of the spots. So we then call to talk to one of the owners, Jennifer. She seems very nice and totally willing to try to fix the spots and possible bring back the color in the one spot where it was pulled out. She promises to call me the next day and let me know what was going on. Well 3 weeks later and plenty of un-returned messages left, I call up livid ready to threaten to call the Bettter Buisness Bureau, Oh your shirts are right here ready to go, oh no one ever called you I am so sorry. Yada yada yada. I go to pick them up and someone asked me if I got Jennifer's message, she tried to call and got my voicemail. Ahhh no she didn't, liars. So he promises she will call me again the next day to talk about my two shirts, I leave my name and number to make sure she has it. Well its been 5 days and still no call, and I now have two very expensive shirts that are ruined and they have no intentions of replacing them what-so-ever. Do yourself a favor and go someplace else, the price obviously reflects the value of workmanship.

0
★☆☆☆☆

I took my husbands two Tommy Bahama shirts there to be dry cleaned, one had a greasy stain on the front and the other had to mystery spots we couldnt firgure out. So we took them in and the guy helping us was very nice and helpful and told me my shirts would be ready the next day. So the next day we went to pick them up and when I got home I inspected them, well the two mystery spots were still there on one shirt and the other shirt was now free of the greasy spot but had come home with several new spots. So we called in and they told us to bring them back and they would take care of it. Well we went back a few days later to pick them up and one of the mystery spots was not touched because whatever they had put on the first one had pulled the dye out!! Yep pulled the dye out of a $130.00 dollar silk shirt, which by the way was the shirt my husband wore at our wedding. So out of fear of harming anything else they didnt touch the rest of the spots. So we then call to talk to one of the owners, Jennifer. She seems very nice and totally willing to try to fix the spots and possible bring back the color in the one spot where it was pulled out. She promises to call me the next day and let me know what was going on. Well 3 weeks later and plenty of un-returned messages left, I call up livid ready to threaten to call the Bettter Buisness Bureau, Oh your shirts are right here ready to go, oh no one ever called you I am so sorry. Yada yada yada. I go to pick them up and someone asked me if I got Jennifer's message, she tried to call and got my voicemail. Ahhh no she didn't, liars. So he promises she will call me again the next day to talk about my two shirts, I leave my name and number to make sure she has it. Well its been 5 days and still no call, and I now have two very expensive shirts that are ruined and they have no intentions of replacing them what-so-ever. Do yourself a favor and go someplace else, the price obviously reflects the value of workmanship.

Pros: none

Cons: everything

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I've been using Tie's for years for my dry cleaning and I've never had a problem - with clothing. However, I recently took in a small flokati area rug, about 4' x 6'. They told me they had to send it out, and I said okay. I got the rug back more than a month later - long after it had been promised - paid $50, and found out when I got it home that, not only had the rug shrunk, it wasn't anywhere near clean - it had a large oily spot that was virtually untouched (the reason I took it in in the first place), and was still full of bits of thread and crumbs. I truly believe someone somewhere tossed it in a washing machine. In short, take your clothes there, don't ever take a rug.

1
★★★☆☆

I've been using Tie's for years for my dry cleaning and I've never had a problem - with clothing. However, I recently took in a small flokati area rug, about 4' x 6'. They told me they had to send it out, and I said okay. I got the rug back more than a month later - long after it had been promised - paid $50, and found out when I got it home that, not only had the rug shrunk, it wasn't anywhere near clean - it had a large oily spot that was virtually untouched (the reason I took it in in the first place), and was still full of bits of thread and crumbs. I truly believe someone somewhere tossed it in a washing machine. In short, take your clothes there, don't ever take a rug.

Pros: Clothing

Cons: Rugs

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After admitting responsibility and promise of reimbursement for irreparably damaging our handcrafted garment, repeatedly passing us off to different employees throughout a six-month debacle of dozens of attempts to collect, not one single returned phone call, employees with attitudes and an owner who refuses to resolve customer disputes, we finally received our reimbursement check. Customer service at it's worst.

0
★☆☆☆☆

After admitting responsibility and promise of reimbursement for irreparably damaging our handcrafted garment, repeatedly passing us off to different employees throughout a six-month debacle of dozens of attempts to collect, not one single returned phone call, employees with attitudes and an owner who refuses to resolve customer disputes, we finally received our reimbursement check. Customer service at it's worst.

Pros: Inexpensive

Cons: Employees

 

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