Kuni Collision Ctr

★☆☆☆☆

About Kuni Collision Ctr

Categories
  • Auto Body Paint & Repair

Automotive

Automotive
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I used to work there. It's been a few years but it really sounds as though nothing has changed. They are really not afraid to reach inside your pocketbook at Kuni. I'll never forget- and I share the info whenever I get the chance, a Cadillac service advisor educating me about how business is conducted at Kuni. At my collision center customers request I took the car up to the Caddy service drive for requested repairs I questioned her about the exhorbitant expense for the repairs and she said- and I quote, "Don't worry, our customers can afford it". Sad. I worked in estimating and management at many different shops and I can say that Kuni is the most liberal with customers and insurers money. By far. Caveat Emptor.

0
★☆☆☆☆

I used to work there. It's been a few years but it really sounds as though nothing has changed. They are really not afraid to reach inside your pocketbook at Kuni. I'll never forget- and I share the info whenever I get the chance, a Cadillac service advisor educating me about how business is conducted at Kuni. At my collision center customers request I took the car up to the Caddy service drive for requested repairs I questioned her about the exhorbitant expense for the repairs and she said- and I quote, "Don't worry, our customers can afford it". Sad. I worked in estimating and management at many different shops and I can say that Kuni is the most liberal with customers and insurers money. By far. Caveat Emptor.

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I took my wifes Z4 to the Kuni Collision Center December 8th and got an estimate for repair of $1114.00. This for minor damage to the front end. We told them we did not want to turn it in to our insurance and that we would be leaving for vaction on the 12th. They called my wife the next day and said it may be as much as $2000.00. When we returned to pick up the car on the 21st the bill was $3570.00. I have worked on and built cars all my life and I can tell you this was the classic body shop we found more damage when we took it apart. This was for very minor damage to the front of the car that seemed more in line with the original estimate than the final repair.They knew that there would be no insurance claim adjuster and that we were on vaction and unable to verify the added repairs. When my wife picked up the car she did not get 2 blocks before the coolant light came on. She took it back and waited another 1 1/2 hrs for them to fix it. Great quality control on thier part. When questioned why the repair was more than 3 times the estimate they really could not provide a good answer. I want to make clear that the Collison Center has no connection to the dealship and I have had nothing but good service from the dealership in both sales and service.

0
★☆☆☆☆

I took my wifes Z4 to the Kuni Collision Center December 8th and got an estimate for repair of $1114.00. This for minor damage to the front end. We told them we did not want to turn it in to our insurance and that we would be leaving for vaction on the 12th. They called my wife the next day and said it may be as much as $2000.00. When we returned to pick up the car on the 21st the bill was $3570.00. I have worked on and built cars all my life and I can tell you this was the classic body shop we found more damage when we took it apart. This was for very minor damage to the front of the car that seemed more in line with the original estimate than the final repair.They knew that there would be no insurance claim adjuster and that we were on vaction and unable to verify the added repairs. When my wife picked up the car she did not get 2 blocks before the coolant light came on. She took it back and waited another 1 1/2 hrs for them to fix it. Great quality control on thier part. When questioned why the repair was more than 3 times the estimate they really could not provide a good answer. I want to make clear that the Collison Center has no connection to the dealship and I have had nothing but good service from the dealership in both sales and service.

Pros: In Beaverton

Cons: Not happy with service or attitude

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I have removed my review.

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★☆☆☆☆

I have removed my review.

Pros: None

Cons: None

 

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