Neil Kelly Design / Build Remodeling

We recently finished a first-floor remodel using Neil Kelly--living and dining room and two bedrooms, one of which we converted into a library/office. The work was beautiful. They completely transformed one bedroom with built-in bookshelves and a built-in desk, and did significant work elsewhere and it all looks great.

But what may have impressed us more was the service. After we first met with them and paid the designer fee, the designer, Karen Richmond, produced three sets of plans for us to consider. We chose one, and it was never a problem making whatever changes we wanted, and there were several, along the way.

In addition, Karen had extensive knowledge of older craftsman homes (we have a 1924 craftsman) and worked extensively with us in helping us choose items--meeting us at stores to help us choose fixtures and hardware, working endlessly on producing color samples as we changed our minds on colors a few times, and many other little items. Whenever we had a question or wanted to explore something different, we'd e-mail and hear back right away. We sensed no limit to the amount of her services we could call upon.

The project manager was Eric Landen, who was extremely meticulous. He made sure to keep on top of each aspect of the job; after the drywall was done, he saw two or three small indentations I hadn't even seen, and had the drywall folks come back to smooth them out. In another example, one of our bedroom doors wouldn't close--it was like that when we bought the house--and he took it off and worked on it and straightened it out and now it closes--it was not part of the job and there was no additional charge for it Yet it did take a certain amount of time and is one of those little things that really makes life in the house easier.

We were thrilled with the results and perhaps more so by the professionalism of all involved and the knowledge that they were prepared to work with us to get everything right and exactly as we wanted it. All that made what a fairly laborious undertaking much easier to bear.

Posted 09/27/09 | Report Abuse

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I wouldnt be writing this review if I wasnt completely happy and able to recommend Neil Kelly without reservations. But in the spirit of transparency, let me say that my husband started working at Neil Kelly a bit more than a year ago, so naturally when we decided to remodel our kitchen Neil Kelly was going to be our first choice.

Martha Kerr has been designing remodeling projects for over 40 years and she really knows her stuff. When we first met with her, we told her we were only interested in resurfacing our kitchen cabinets and counters. Thank goodness she didnt limit herself to our thoughts!

Martha submitted a proposal for what we asked for, but she also drew up plans for a few alternatives. It was exciting to see how she had looked at our kitchen and saw possibilities we never imagined. It takes a sharp designer to come into your home, ask a lot of questions about your lifestyle and the way you use your space, and then start creating ideas for reconfiguring things that would never occur to m

Posted 06/19/09 | Report Abuse

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This company really has it down when it comes to interior design and home remodeling. Martha is an excellent designer who does a great job for her clients. The high price is well worth it.

Posted 05/16/09 | Report Abuse

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Martha Kerr with Neil Kelly did my parent's house remodel and did a beautiful job. I happen to have worked with Tom Kelly on more than one occasion and he is a great guy. If you are looking for a 'green' remodel, I would recommend them.

Posted 10/01/08 | Report Abuse

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I had Neil Kelly's handyman department do a small remodel of the master bathroom in my house. It involved new toilet, new sink & fixtures, painting the cabinet, tile flooring, painting walls & trim in the bathroom and painting the trim and closet doors in the bedroom. There were a few mistakes that I later had my handyman come in and do. I also had to clean up after Neil Kelly several days. Overall, the work was satisfactory but I paid a premium for the name and that set my expectations high.

Posted 08/13/08 | Report Abuse

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