Cleland, Suzanne S, Md - Portland Ent Specialists

★★★☆☆
  • 501 N Graham St Ste 455

    Portland, OR 97227

    Map & Directions
  • 503-408-1323

About Cleland, Suzanne S, Md - Portland Ent Specialists

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
2.6667 3
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DO NOT USE THIS DOCTOR. Just like the previous reviewer stated, the amount they will attempt to charge for the smallest service is just ludicrous. They attempted ti bill us $1k+ for the application of a nasal spray that assisted in the

3
★★★★★

DO NOT USE THIS DOCTOR. Just like the previous reviewer stated, the amount they will attempt to charge for the smallest service is just ludicrous. They attempted ti bill us $1k+ for the application of a nasal spray that assisted in the

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I say to never EVER EVER go to Portland Ear Nose and Throat! They charge exuberant amounts for services unnecessarily rendered! Shame on them for taking advantage of the naivete of others! The wait time was ridiculous! Dr. Zamudio was very kind, and definitely knows her stuff. However, she pulled out my sons ear tube unnecessarily. It was just sitting in his ear wax. She failed to mention that the 10 second procedure sitting in her office was going to cost $366. I wrote an appeal and she denied it. Ridiculous!

0
★☆☆☆☆

I say to never EVER EVER go to Portland Ear Nose and Throat! They charge exuberant amounts for services unnecessarily rendered! Shame on them for taking advantage of the naivete of others! The wait time was ridiculous! Dr. Zamudio was very kind, and definitely knows her stuff. However, she pulled out my sons ear tube unnecessarily. It was just sitting in his ear wax. She failed to mention that the 10 second procedure sitting in her office was going to cost $366. I wrote an appeal and she denied it. Ridiculous!

Pros: She is competent in her profession

Cons: Charges for services unnecessarily rendered!

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I was referred to this clinic by my insurance provider and was simply looking for a second opinion before having surgery on my septum with my current doctor. The day of my apointment I woke up with a horrible sore throat and what turned out to be a sinus infection. I called to cancel/reschedule and was told that if I didn't reschedule for that SAME DAY I would be charged a $50 cancellation fee. I could barely get out of bed for a glass of water, let alone drive myself downtown for this appointment! The receptionist clearly didn't care and I said I was sorry, that I'd have to call back when I had my calendar. I thought the $50 fee was just a threat, but sure enough 2 weeks later (I'm still fighting the same cold) I received a bill in the mail for that cancellation fee. I understand the clinic has every right to have this policy, but things happen. Now I'm definitely not going to this clinic and I will NEVER refer my friends and family. I can't rate this clinic because I've never been, but my initial experience is enough for me to say that this place doesn't care about their patient's well being.

0
★☆☆☆☆

I was referred to this clinic by my insurance provider and was simply looking for a second opinion before having surgery on my septum with my current doctor. The day of my apointment I woke up with a horrible sore throat and what turned out to be a sinus infection. I called to cancel/reschedule and was told that if I didn't reschedule for that SAME DAY I would be charged a $50 cancellation fee. I could barely get out of bed for a glass of water, let alone drive myself downtown for this appointment! The receptionist clearly didn't care and I said I was sorry, that I'd have to call back when I had my calendar. I thought the $50 fee was just a threat, but sure enough 2 weeks later (I'm still fighting the same cold) I received a bill in the mail for that cancellation fee. I understand the clinic has every right to have this policy, but things happen. Now I'm definitely not going to this clinic and I will NEVER refer my friends and family. I can't rate this clinic because I've never been, but my initial experience is enough for me to say that this place doesn't care about their patient's well being.

Pros: none

 

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