Toyota Of Gladstone Used

★★★★☆

About Toyota Of Gladstone Used

Categories
  • Used Car Dealers

Automotive

Automotive
More choices in Gladstone:
Resultset_next

Fidelity Fleet & Finance

8864 SE 82nd Ave Portland, AR

Resultset_next

Seaport Auto Wholesale

17225 SE McLoughlin Blvd Portland, AR

4.3529 17
Hi! Sign in to let us know how Toyota Of Gladstone Used was?
Write a Review
.

Over the past 4-5 years, I have met and worked with many of the staff at Toyota of Gladstone, from the General Manager to the Service Department. All have made me feel very welcome and have worked very hard to make sure I get what I want and need. They are my trusted advisors, as well as sales/service staff. This recent visit was basically an inquiry, as I didn't think it was possible to make a purchase at this time, but they located the perfect car and did everything in their power to make it come together. It worked!! We felt it was a miracle!

Each and every staff member has my trust and, in many cases, my friendship. Amazing group of international people! I'm so very fortunate to have found this dealership and worked with Phil Habibi all those years ago. I now can send my friends there, with the trust that they will be treated with courtesy, respect and a genuine concern to make a fair and honest sale.

2
★★★★★

Over the past 4-5 years, I have met and worked with many of the staff at Toyota of Gladstone, from the General Manager to the Service Department. All have made me feel very welcome and have worked very hard to make sure I get what I want and need. They are my trusted advisors, as well as sales/service staff. This recent visit was basically an inquiry, as I didn't think it was possible to make a purchase at this time, but they located the perfect car and did everything in their power to make it come together. It worked!! We felt it was a miracle!

Each and every staff member has my trust and, in many cases, my friendship. Amazing group of international people! I'm so very fortunate to have found this dealership and worked with Phil Habibi all those years ago. I now can send my friends there, with the trust that they will be treated with courtesy, respect and a genuine concern to make a fair and honest sale.

.

I had great experience working with Duy Dang, he was very nice, friendly and did not push in any way but helped me on my purchased of a brand new Toyota Camry quite enjoyable at a fair price and helped me get the approval of 0% with fairly low credit score! but Duy Dang made it happened. I just wanted to thank Duy Dang and his general sales manager Mr. Dick Stiefel and the finance manager Mr. Sean Kim very much for helping me on my purchase; it was such a great experience at Toyota of Gladstone; best salesman, friendly, great services and a big new and used vehicles selection. I will tell my friends to see Duy Dang when they are ready to purchase a new or used vehicle for sure. Thanks again.

2
★★★★★

I had great experience working with Duy Dang, he was very nice, friendly and did not push in any way but helped me on my purchased of a brand new Toyota Camry quite enjoyable at a fair price and helped me get the approval of 0% with fairly low credit score! but Duy Dang made it happened. I just wanted to thank Duy Dang and his general sales manager Mr. Dick Stiefel and the finance manager Mr. Sean Kim very much for helping me on my purchase; it was such a great experience at Toyota of Gladstone; best salesman, friendly, great services and a big new and used vehicles selection. I will tell my friends to see Duy Dang when they are ready to purchase a new or used vehicle for sure. Thanks again.

.

This is the second car I have bought completely online from Seth Dustin in a year. I tell him the car I want. He gets it. I sign the paperwork and drive home. I drive 5 1/2 hours to get a car from Toyota of Gladstone. Best service I have ever had. I will need another car next year and Toyota of Gladstone is where I will buy it. Friendly and intelligent staff. Go to the best. Go to Toyota of Gladstone. Do like I did and do it all online.

2
★★★★★

This is the second car I have bought completely online from Seth Dustin in a year. I tell him the car I want. He gets it. I sign the paperwork and drive home. I drive 5 1/2 hours to get a car from Toyota of Gladstone. Best service I have ever had. I will need another car next year and Toyota of Gladstone is where I will buy it. Friendly and intelligent staff. Go to the best. Go to Toyota of Gladstone. Do like I did and do it all online.

.

We are very happy with our new Venza! Brian worked hard to help us get everything we wanted on our new car and was very patient, even when we kept changing our minds with respect to color. We liked the fact that he kept in touch with us, but did not push us into making a decision. He spent a lot of time with us when we picked up the car explaining how everything worked. I would recommend Brian and Anton to anyone interested in purchasing a Toyota!

2
★★★★★

We are very happy with our new Venza! Brian worked hard to help us get everything we wanted on our new car and was very patient, even when we kept changing our minds with respect to color. We liked the fact that he kept in touch with us, but did not push us into making a decision. He spent a lot of time with us when we picked up the car explaining how everything worked. I would recommend Brian and Anton to anyone interested in purchasing a Toyota!

.

I'd recommend this dealer for any car purchase. We were very specific about the type of vehicle we wanted and even called ahead to be sure that they had it in stock. We were concerned with getting in and out of there with a new car in under 2 hours, as we usually have our toddler with us or with a sitter and find hanging out at car dealerships unbearably boring.
To our surprise this dealership was different than most. the sales person who specialized in Prius sales was extremely knowledgeable and helpful. The financing guys were quick and efficient. We were in and out of there in no time with a new car.
Thanks

2
★★★★★

I'd recommend this dealer for any car purchase. We were very specific about the type of vehicle we wanted and even called ahead to be sure that they had it in stock. We were concerned with getting in and out of there with a new car in under 2 hours, as we usually have our toddler with us or with a sitter and find hanging out at car dealerships unbearably boring.
To our surprise this dealership was different than most. the sales person who specialized in Prius sales was extremely knowledgeable and helpful. The financing guys were quick and efficient. We were in and out of there in no time with a new car.
Thanks

.

I recently purchased a Toyota Certified Prius. I went to several Toyota dealerships in the Portland area and found Toyota of Gladstone to be the easiest to work with and they had the best selection of vehicles. We agreed on a fair price and I was pleased with the speed and ease of the purchase process. The sales team met all of their commitments to make sure I was completely satisfied with my vehicle. Overall, it was a great experience!

2
★★★★★

I recently purchased a Toyota Certified Prius. I went to several Toyota dealerships in the Portland area and found Toyota of Gladstone to be the easiest to work with and they had the best selection of vehicles. We agreed on a fair price and I was pleased with the speed and ease of the purchase process. The sales team met all of their commitments to make sure I was completely satisfied with my vehicle. Overall, it was a great experience!

.

Troy was very friendly and helpful. He was not pushy at all and I really appreciate that. They were willing to negotiate, he answered all my questions, and he even interacted with my kids. He went out to my van that was being serviced and got my kids car seats out so we could go for a test drive. I would recommend buying a vehicle from him to anyone! Thank you so much!!

2
★★★★★

Troy was very friendly and helpful. He was not pushy at all and I really appreciate that. They were willing to negotiate, he answered all my questions, and he even interacted with my kids. He went out to my van that was being serviced and got my kids car seats out so we could go for a test drive. I would recommend buying a vehicle from him to anyone! Thank you so much!!

.

The staff at the used car dealership went out of their way to make me happy with my purchase. The 2005 Dodge Magnum we bought was low on fuel and there was a scratch in the bumper which the dealership promised to take care of. The gas tank was filled and the bumper was repaired without delay. The dealership even took care of a few other minor things wrong with the car to make us happy. The finance person, Jamshid, even rushed the paperwork for us because we had two small children with us that needed to get to bed as we had been out all day car shopping. The overall experience was excellent and it was the first time we have been treated so well by a dealership. I want to give a special thank you to Ron Roth and Derek Denny, they took care of everything I asked for with a smile and great attitude. The next time I am in the market for a new or used car I will definitely go back to Toyota of Gladstone.

2
★★★★★

The staff at the used car dealership went out of their way to make me happy with my purchase. The 2005 Dodge Magnum we bought was low on fuel and there was a scratch in the bumper which the dealership promised to take care of. The gas tank was filled and the bumper was repaired without delay. The dealership even took care of a few other minor things wrong with the car to make us happy. The finance person, Jamshid, even rushed the paperwork for us because we had two small children with us that needed to get to bed as we had been out all day car shopping. The overall experience was excellent and it was the first time we have been treated so well by a dealership. I want to give a special thank you to Ron Roth and Derek Denny, they took care of everything I asked for with a smile and great attitude. The next time I am in the market for a new or used car I will definitely go back to Toyota of Gladstone.

.

Had a great experience working with Scott and Seth. They were matter-of-fact, straightforward, and didn't mask anything about the transaction. In addition, the finance guy presented the available options and did not pressure me on those that I declined. I was out of there in just over an hour. Thumbs up.

2
★★★★★

Had a great experience working with Scott and Seth. They were matter-of-fact, straightforward, and didn't mask anything about the transaction. In addition, the finance guy presented the available options and did not pressure me on those that I declined. I was out of there in just over an hour. Thumbs up.

.

Jenny is the greatest and represents very well all of her associates, from Sales to Service. No matter the automotive need we have had with our 2008 Camry, purchased new at Toyota of Gladstone, we have always received stellar, extra-mile customer service from Jenny and her team. Even when other options are available, Jenny is just one of the outstanding reasons we continue to return for service. Jenny rocks!
JS

2
★★★★★

Jenny is the greatest and represents very well all of her associates, from Sales to Service. No matter the automotive need we have had with our 2008 Camry, purchased new at Toyota of Gladstone, we have always received stellar, extra-mile customer service from Jenny and her team. Even when other options are available, Jenny is just one of the outstanding reasons we continue to return for service. Jenny rocks!
JS

.

I would highly recamend Toyota of Gladstone car dealership to anyone who is tired of high preasure salesman. We were able to find and buy just the right turck that we were looking for, with dealers that were kind, thoughtful and very courteous to us. We were able to get it for the price that we asked for,and had a very pleasent experience with both Jeff and David. There were other salesmen there that were just as pleasent as Jeff and David. We feel very greatful for buying our truck at Toyota of Gladstone.

2
★★★★★

I would highly recamend Toyota of Gladstone car dealership to anyone who is tired of high preasure salesman. We were able to find and buy just the right turck that we were looking for, with dealers that were kind, thoughtful and very courteous to us. We were able to get it for the price that we asked for,and had a very pleasent experience with both Jeff and David. There were other salesmen there that were just as pleasent as Jeff and David. We feel very greatful for buying our truck at Toyota of Gladstone.

.

Internet response from Ryan was very quick and honest ( we bought thru Costco, so quote on price was accurate). Financing adn dealer incentives explained and honored. Al was helpful on site in picking out car and test drive. In and out with the new car in about 1 1/2 hours total. Easy experience.??

2
★★★★★

Internet response from Ryan was very quick and honest ( we bought thru Costco, so quote on price was accurate). Financing adn dealer incentives explained and honored. Al was helpful on site in picking out car and test drive. In and out with the new car in about 1 1/2 hours total. Easy experience.??

.

I worked with Seth initially through email, discussing what terms I was looking for and what kind of car I wanted. First, I found him extremely responsive -- no email "auto responses" common from other non-net savvy dealerships. It was a direct series of emails, quick and responsive to every question. He was professional, honest and to the point. No pressure, just information. We agreed on price. I came to the lot and met Seth. Again, not anything like the stereotypical salesman. Patient -- even encouraged a car with less options since he knew I was cost-sensitive though I stuck with the LE version (OK, maybe I do like the power seats after all). There was no up-selling (obviously the business manager was going to discuss extended warranties but with no pressure applied and I was offered chip protection, etc.). The deal we struck was exactly what we agreed to. We had to work on the trade-in but that was expected beforehand -- I had a 15 year old beater that had been in a side-door accident, so I knew we'd have to work on it. I got the mandatory "visit to the manager" about the trade-in (not the agreed to price of the auto), but Seth came out several times to apologize for the wait and explain what was going on and I was extremely satisfied with the final deal. I'm a business owner and no stranger to sales myself and I must say that my experience with Seth and others was very positive. I believe in honesty, being straight forward and keeping one's word in a business negotiation. And Seth came through with flying colors. I got the tour of the entire business and I must say they had the cleanest repair shop I've ever seen. Best experience I ever had buying a new car.

2
★★★★★

I worked with Seth initially through email, discussing what terms I was looking for and what kind of car I wanted. First, I found him extremely responsive -- no email "auto responses" common from other non-net savvy dealerships. It was a direct series of emails, quick and responsive to every question. He was professional, honest and to the point. No pressure, just information. We agreed on price. I came to the lot and met Seth. Again, not anything like the stereotypical salesman. Patient -- even encouraged a car with less options since he knew I was cost-sensitive though I stuck with the LE version (OK, maybe I do like the power seats after all). There was no up-selling (obviously the business manager was going to discuss extended warranties but with no pressure applied and I was offered chip protection, etc.). The deal we struck was exactly what we agreed to. We had to work on the trade-in but that was expected beforehand -- I had a 15 year old beater that had been in a side-door accident, so I knew we'd have to work on it. I got the mandatory "visit to the manager" about the trade-in (not the agreed to price of the auto), but Seth came out several times to apologize for the wait and explain what was going on and I was extremely satisfied with the final deal. I'm a business owner and no stranger to sales myself and I must say that my experience with Seth and others was very positive. I believe in honesty, being straight forward and keeping one's word in a business negotiation. And Seth came through with flying colors. I got the tour of the entire business and I must say they had the cleanest repair shop I've ever seen. Best experience I ever had buying a new car.

Pros: Salesman

Cons: none

.

I found a used Yaris advertised for just under 11k on Craigslist at the Gladstone used dealership and immediately made an appointment to test drive it. During the test drive, the salesperson mentioned the car being priced at 16k. I told him about the KBB value and the original advertising price, and he feigned ignorance. Um, hello, NEW Yarises don't even sell for $16k, especially the ones with absolutely no features (no power locks, power windows, etc.) Fortunately, after deciding that I loved the car, I easily argued it back down to being just under 11k because the original Craigslist ad was still up.

HOWEVER. The car was advertised as having a standard stereo/CD player in it, but it did not even have so much as a radio (the spot on the dashboard for it was blank). I told them they needed to get a CD player installed before I picked it up so that it would match its original advertised value. They did this for me. And then charged me $500 for it. However, they told me it was a really great system, etc. etc., and that they charged everyone $500 standard for CD player installation and that they would issue a refund later.

Later, I looked up the make & model of the CD player online. It wasn't even worth $100 (usually sold for about $70-$80). I went back to the dealership wanting to return the CD player and get my $500 back. I was pushed around to various different associates and salespeople and departments and no one could give me an answer. I went home very disappointed and wrote the dealership a letter explaining the situation and demanding a full refund. Later in the mail, I received a check for $170. Hello, where was my full refund? I wrote again explaining the situation, once more stating that I should not have been charged ANYTHING for a CD player advertised as being ALREADY INSTALLED in the car and asked for the remaining $330 to be refunded to me. Still haven't heard back.

I am very disappointed and frustrated. The car's great, but that's thanks to Toyota, not Gladstone dealership.

1
★★☆☆☆

I found a used Yaris advertised for just under 11k on Craigslist at the Gladstone used dealership and immediately made an appointment to test drive it. During the test drive, the salesperson mentioned the car being priced at 16k. I told him about the KBB value and the original advertising price, and he feigned ignorance. Um, hello, NEW Yarises don't even sell for $16k, especially the ones with absolutely no features (no power locks, power windows, etc.) Fortunately, after deciding that I loved the car, I easily argued it back down to being just under 11k because the original Craigslist ad was still up.

HOWEVER. The car was advertised as having a standard stereo/CD player in it, but it did not even have so much as a radio (the spot on the dashboard for it was blank). I told them they needed to get a CD player installed before I picked it up so that it would match its original advertised value. They did this for me. And then charged me $500 for it. However, they told me it was a really great system, etc. etc., and that they charged everyone $500 standard for CD player installation and that they would issue a refund later.

Later, I looked up the make & model of the CD player online. It wasn't even worth $100 (usually sold for about $70-$80). I went back to the dealership wanting to return the CD player and get my $500 back. I was pushed around to various different associates and salespeople and departments and no one could give me an answer. I went home very disappointed and wrote the dealership a letter explaining the situation and demanding a full refund. Later in the mail, I received a check for $170. Hello, where was my full refund? I wrote again explaining the situation, once more stating that I should not have been charged ANYTHING for a CD player advertised as being ALREADY INSTALLED in the car and asked for the remaining $330 to be refunded to me. Still haven't heard back.

I am very disappointed and frustrated. The car's great, but that's thanks to Toyota, not Gladstone dealership.

Pros: Cute car

Cons: Lies.

.

I tried to work with Gladstone Toyota to buy a used Scion through the Costco program. I ended up speaking with about 6 or 7 people over a 3 day period. Some were plain rude...when I returned a phone call, the person answered by saying, "Yeah?", "Yeah?" Uh...don't you want to sell me a car? Then a lot of complaining that "Costco ensures we don't make any money on these deals." Well, not my fault, sounds like you should not have been a participant in that program and really doesn't make me want to give you more money.

The ONE person there that I worked with who I felt good about was Phil Habibi - he seemed like a really good guy.

I wish it would have worked out but I ended up getting a better deal with a dealership I felt good about...Hannah VW in Vancouver. Shame because the Gladstone Toyota Scion dealership is much closer to me.

0
★☆☆☆☆

I tried to work with Gladstone Toyota to buy a used Scion through the Costco program. I ended up speaking with about 6 or 7 people over a 3 day period. Some were plain rude...when I returned a phone call, the person answered by saying, "Yeah?", "Yeah?" Uh...don't you want to sell me a car? Then a lot of complaining that "Costco ensures we don't make any money on these deals." Well, not my fault, sounds like you should not have been a participant in that program and really doesn't make me want to give you more money.

The ONE person there that I worked with who I felt good about was Phil Habibi - he seemed like a really good guy.

I wish it would have worked out but I ended up getting a better deal with a dealership I felt good about...Hannah VW in Vancouver. Shame because the Gladstone Toyota Scion dealership is much closer to me.

.

After purchasing a "Certified" Toyota from Gladstone - known for their pressure tactics, I discovered that the Transmission fluid was brown, the brakes were down to 3mm, the brake fluid was low and the air filter hadn't been changed for over 3 years. I recently took the car in for a recall problem and while I was there decided to see if they would do anything for me by way of giving me a good trade since they left me with a car I was completely miserable with. After another entire day of pressure tactics and them playing on my unhappiness I found myself purchasing a Honda Accord that I did like much better. I asked them 4 times to "show" me the Kelly Blue Book on both my Corolla and on the Honda and they kept pushing it off. In the end I purchased without looking at the KBB. Now I truly regret it. My Corolla was worth the 2K more than the Honda, which I ended up eating on the first deal. I really "DON'T" recommend going to these guys for a used car.

0
★☆☆☆☆

After purchasing a "Certified" Toyota from Gladstone - known for their pressure tactics, I discovered that the Transmission fluid was brown, the brakes were down to 3mm, the brake fluid was low and the air filter hadn't been changed for over 3 years. I recently took the car in for a recall problem and while I was there decided to see if they would do anything for me by way of giving me a good trade since they left me with a car I was completely miserable with. After another entire day of pressure tactics and them playing on my unhappiness I found myself purchasing a Honda Accord that I did like much better. I asked them 4 times to "show" me the Kelly Blue Book on both my Corolla and on the Honda and they kept pushing it off. In the end I purchased without looking at the KBB. Now I truly regret it. My Corolla was worth the 2K more than the Honda, which I ended up eating on the first deal. I really "DON'T" recommend going to these guys for a used car.

Pros: None

Cons: Dishonesty and Bad Product

.

i have not dealt with the sales dept. of this dealership, but the service department is the best! even the person on the phone who made the appointment was courteous, knowledgeable, and professional. the shop is clean and welcoming. i came to gladstone because another dealership (broadway toyota) was trying to swindle me- they said that my engine was shot and i needed to trade in my car for "one on their lot". i obviously wanted a second opinion, and the gladstone toyota service department came through with flying colors. i was given in writing a full and thorough explanation of everything that would be done to my 2000 celica for its 60,000-mile tune-up before anything was done. Skye made me feel appreciated and took his time to let me decide what my options were. they gave me a loaner car for FREE while the service was done, which Tiffany took care of in the most cheerful and personable way, making sure i would be driving a vehicle which would suit me. she was terrific. Skye called me during the course of the service to let me know how things were going, and when he diagnosed the loose timing chain (which broadway toyota said would cost $6000-$9000 to fix, unless i traded it in), he quoted a repair of $746, in writing, and with an honest assessment of how soon it needed to be taken care of. the car was ready to be picked up at the promised time and was spotless inside and out. all in all, it was an excellent experience. it is a long way for me to get there (45 minutes one way), and they are probably not the cheapest in town, but the overall professionalism and regard shown by everyone i had contact with was well worth the drive and every penny. they offered a complete and itemized list of all that was done, and a year's warranty on all parts and labor. i didn't tell them anything about my experience with broadway toyota, so they had nothing to prove to me other than their own professionalism and honesty. what a great shop.

2
★★★★★

i have not dealt with the sales dept. of this dealership, but the service department is the best! even the person on the phone who made the appointment was courteous, knowledgeable, and professional. the shop is clean and welcoming. i came to gladstone because another dealership (broadway toyota) was trying to swindle me- they said that my engine was shot and i needed to trade in my car for "one on their lot". i obviously wanted a second opinion, and the gladstone toyota service department came through with flying colors. i was given in writing a full and thorough explanation of everything that would be done to my 2000 celica for its 60,000-mile tune-up before anything was done. Skye made me feel appreciated and took his time to let me decide what my options were. they gave me a loaner car for FREE while the service was done, which Tiffany took care of in the most cheerful and personable way, making sure i would be driving a vehicle which would suit me. she was terrific. Skye called me during the course of the service to let me know how things were going, and when he diagnosed the loose timing chain (which broadway toyota said would cost $6000-$9000 to fix, unless i traded it in), he quoted a repair of $746, in writing, and with an honest assessment of how soon it needed to be taken care of. the car was ready to be picked up at the promised time and was spotless inside and out. all in all, it was an excellent experience. it is a long way for me to get there (45 minutes one way), and they are probably not the cheapest in town, but the overall professionalism and regard shown by everyone i had contact with was well worth the drive and every penny. they offered a complete and itemized list of all that was done, and a year's warranty on all parts and labor. i didn't tell them anything about my experience with broadway toyota, so they had nothing to prove to me other than their own professionalism and honesty. what a great shop.

 

Wait, you're the expert.

If you've been to or used Toyota Of Gladstone Used, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review