Big City Roofing Inc

★☆☆☆☆

About Big City Roofing Inc

Categories
  • Roofing Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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These guys came out to do a simple install of new gutters on my Mom's house. I had found them on the internet and an acquaintance of mine said he had heard that the owner was a firefighter. I thought great, a fireman must know something about roofs and gutters and must be competent. Not the case.

It looked like they had done a good job when they were done, but after a few months a section of gutter in the front of the house above the garage began sagging. Taking a closer look, I noticed that they had not used enough gutter spikes to fasten the gutters to the roof. On the rest of the roof, they put a spike every three or four feet, but on this section they skimped.

Anyway, what could have been repaired easily was just ignored. I called them several times to ask them to ask them to come out and just fix the one area, but I never received a call back. Now that section of gutter is so bad that it is hanging down off the roof. It is pulling away from the house and it looks terrible. Now, I am going to have to pay a handyman to fix it. What a waste of money.

If they had just followed up on their work and fixed a small section that was done poorly, everything would have been fine. But they ignored it, they ignored me and the problem got worse and left me angry and very disappointed. They are very unprofessional. I would not recommend them.

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★☆☆☆☆

These guys came out to do a simple install of new gutters on my Mom's house. I had found them on the internet and an acquaintance of mine said he had heard that the owner was a firefighter. I thought great, a fireman must know something about roofs and gutters and must be competent. Not the case.

It looked like they had done a good job when they were done, but after a few months a section of gutter in the front of the house above the garage began sagging. Taking a closer look, I noticed that they had not used enough gutter spikes to fasten the gutters to the roof. On the rest of the roof, they put a spike every three or four feet, but on this section they skimped.

Anyway, what could have been repaired easily was just ignored. I called them several times to ask them to ask them to come out and just fix the one area, but I never received a call back. Now that section of gutter is so bad that it is hanging down off the roof. It is pulling away from the house and it looks terrible. Now, I am going to have to pay a handyman to fix it. What a waste of money.

If they had just followed up on their work and fixed a small section that was done poorly, everything would have been fine. But they ignored it, they ignored me and the problem got worse and left me angry and very disappointed. They are very unprofessional. I would not recommend them.

Pros: None

Cons: Poor work, Terrible Customer Service

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