Umpqua Bank

★★★☆☆
  • 4335 NE Fremont St 4

    Portland, OR 97213

    Map & Directions
  • 503-288-5641

About Umpqua Bank

Categories
Details
Hours
Lobby Mon-Fri 9-6 Sat 10-3

Finance

Finance
More choices in Portland:
Resultset_next

Simmons Bank

1853 Highway 165 S Parkdale, AR

Resultset_next

Southeast Arkansas Bank

1853 Us-165 S Parkdale, AR

3.0 2
Hi! Sign in to let us know how Umpqua Bank was?
Write a Review
.

I was there to open a SAVINGS account, for crying out loud! Not a checking account, or a loan request, mind you. I didn't realize they would want to do a credit check, nor was I told, until I had handed over my ID. Didn't sit with me too well, obviously.

I don't like it when businesses are not upfront with information, and when I am only provided the important details if I happen to ask the right specific question. That was the impression I got at Umpqua. Current interest rates are not posted at their bank, nor on their website. Yes, I know that rates change, but give me an estimate, please!

High fees with high minimum balance requirements. Sure, they give back to the community, but how about starting with the local community of people who might be willing to have an account at your bank?

0
★☆☆☆☆

I was there to open a SAVINGS account, for crying out loud! Not a checking account, or a loan request, mind you. I didn't realize they would want to do a credit check, nor was I told, until I had handed over my ID. Didn't sit with me too well, obviously.

I don't like it when businesses are not upfront with information, and when I am only provided the important details if I happen to ask the right specific question. That was the impression I got at Umpqua. Current interest rates are not posted at their bank, nor on their website. Yes, I know that rates change, but give me an estimate, please!

High fees with high minimum balance requirements. Sure, they give back to the community, but how about starting with the local community of people who might be willing to have an account at your bank?

.

I had been a customer of one of the big banks for years before making switch. I never thought that my bank teller would remember my name, ask me about my business, weekend etc... I am a big fan of a dieing art "Customer Service," so I was glad to see that this company is trying to revive it. I go to the bank multiple times a week and it used to be a chore, now it is something that I look forward to. Thank you to the staff at Umpqua!

2
★★★★★

I had been a customer of one of the big banks for years before making switch. I never thought that my bank teller would remember my name, ask me about my business, weekend etc... I am a big fan of a dieing art "Customer Service," so I was glad to see that this company is trying to revive it. I go to the bank multiple times a week and it used to be a chore, now it is something that I look forward to. Thank you to the staff at Umpqua!

Pros: Everything

Cons: Nothing

 

Wait, you're the expert.

If you've been to or used Umpqua Bank, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review