Video Game Headquarters

★★★★☆

About Video Game Headquarters

3.5 6
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The first time I went there I was blown away! I went to buy the psx Spiderman game and that was the first game on the shelf. They had games for every system known to man! They had so many that they had to store them in filing cabinets! I loved there fast service and friendly greeting. If your looking for games(new or old) Video Game Headquarters is the place to go!

5
★★★★★

The first time I went there I was blown away! I went to buy the psx Spiderman game and that was the first game on the shelf. They had games for every system known to man! They had so many that they had to store them in filing cabinets! I loved there fast service and friendly greeting. If your looking for games(new or old) Video Game Headquarters is the place to go!

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First off I have read a ton of bad reviews on this place. Not entirely sure why.

This place by far has the best trade in value for games and movies.

They have the biggest selection of old xbox games. They also have plenty of older video games and systems. They sell both new and used media.

Really the only complaint I have with them is they MIGHT not have a copy of a brand new game. Give them a call though.

I have had a couple problems with some games and they were more than willing to help me out. Not sure what some people are talking about.

2
★★★★★

First off I have read a ton of bad reviews on this place. Not entirely sure why.

This place by far has the best trade in value for games and movies.

They have the biggest selection of old xbox games. They also have plenty of older video games and systems. They sell both new and used media.

Really the only complaint I have with them is they MIGHT not have a copy of a brand new game. Give them a call though.

I have had a couple problems with some games and they were more than willing to help me out. Not sure what some people are talking about.

Pros: price, old video games, used and new, trade in value

Cons: might not have a BRAND NEW game

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These guys have ruined my interest in buying used games locally. I used to support the small business type video game stores but now I will use ebay and Blockbuster. Thank you for nearly ruining a hobby for me.

0
★☆☆☆☆

These guys have ruined my interest in buying used games locally. I used to support the small business type video game stores but now I will use ebay and Blockbuster. Thank you for nearly ruining a hobby for me.

Pros: i couldn't think of any....

Cons: unprofessional and rude.

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I have been going to Video Game Headquarters since they first opened in Springfield in 2007. We have had absolutely NO problems with ANY movies, games, etc. from them & their customer service is top of the line. They encourage ppl to come in & try out the games on their systems they have available, to try games out before they buy them. Their warranty IS good - they have always taken the games back - they keep their games behind the counter & inspect each one before placing them in the cases in front of you as they are ringing you up. We have NEVER received scratched merchandise from them in the 2 + years of service. I HIGHLY recommend them to EVERYONE and no one else I know has had anything but good experiences there.

5
★★★★★

I have been going to Video Game Headquarters since they first opened in Springfield in 2007. We have had absolutely NO problems with ANY movies, games, etc. from them & their customer service is top of the line. They encourage ppl to come in & try out the games on their systems they have available, to try games out before they buy them. Their warranty IS good - they have always taken the games back - they keep their games behind the counter & inspect each one before placing them in the cases in front of you as they are ringing you up. We have NEVER received scratched merchandise from them in the 2 + years of service. I HIGHLY recommend them to EVERYONE and no one else I know has had anything but good experiences there.

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My sons and I tried Video Game Headquarters for the first time this past weekend. My youngest bought a used game, brought it home and tried to play it (a 360 game). He said the first time he put it into the system, it made a weird noise. When he brought it to me, there was a huge scratch on it and because it was a used game and were told that there is a 30 day warranty on games we took it back. They said they were not at fault (we have had no problems with any of our other games in the 360) and would not give my son a refund. Needless to say there are too many video game places around to waste our time and money at this one. Very disappointed.

1
★☆☆☆☆

My sons and I tried Video Game Headquarters for the first time this past weekend. My youngest bought a used game, brought it home and tried to play it (a 360 game). He said the first time he put it into the system, it made a weird noise. When he brought it to me, there was a huge scratch on it and because it was a used game and were told that there is a 30 day warranty on games we took it back. They said they were not at fault (we have had no problems with any of our other games in the 360) and would not give my son a refund. Needless to say there are too many video game places around to waste our time and money at this one. Very disappointed.

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0 out of 1 people found this review helpful.

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My kids like to come here and sell their games and use the credit to buy new games. The people who work there are always nice to the kids and fast with the whole process.

4
★★★★☆

My kids like to come here and sell their games and use the credit to buy new games. The people who work there are always nice to the kids and fast with the whole process.

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1 out of 1 people found this review helpful.

 

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