At&T Store

★★★★☆
AT&T, serving over 81 million wireless customers

Computer & Internet Services

Computer & Internet Services
More choices in Portland:
Resultset_next

InfinityDish.com - Satellite TV & Internet

108 Church Street Lake Village, AR

Resultset_next

InfinityDish.com - Satellite TV & Internet

211 East Lincoln Street Hamburg, AR

3.6667 3
Hi! Sign in to let us know how At&T Store was?
Write a Review
.

Horrible customer services. My incoming calls are constantly being directed to voice mail. This is a very big issue when you are trying to run a business. The personnel at At&t customer support don't have the ability to make my phone service work consistently, they told me they found the problem and it's fixed numerous times.. This has happened at least eight times now. I've even threaten to leave them for Verizon and they still can't get my cell service working right. So now i am going to have to pay a outrageous cancellation fee so I can go with a company that can actually give me service that is consistent. I Found that Verizon is ranked above at&T on the web, hopefully they can provide the kind of service a business can rely on.

0
★☆☆☆☆

Horrible customer services. My incoming calls are constantly being directed to voice mail. This is a very big issue when you are trying to run a business. The personnel at At&t customer support don't have the ability to make my phone service work consistently, they told me they found the problem and it's fixed numerous times.. This has happened at least eight times now. I've even threaten to leave them for Verizon and they still can't get my cell service working right. So now i am going to have to pay a outrageous cancellation fee so I can go with a company that can actually give me service that is consistent. I Found that Verizon is ranked above at&T on the web, hopefully they can provide the kind of service a business can rely on.

.

I had just moved to Portland when my old phone died. I took it in to the Broadway store where Aleta found my account and helped me pick out a new phone, installed everything, and filled out the rebate form. A few days later I discovered that the camera on that phone didn't work, so I returned to the store. I'm sorry I didn't get a card from the customer service person who helped me, but her name also started with an A. She got me a new phone, transferred everything to it, and filled out the new rebate form. This morning I couldn't get the alarm clock to work (hadn't ever used it before) and assumed that something was wrong with this phone too, so I took it in. Krystal helped me immediately and didn't make me feel like an idiot when she showed me that I had to use the key-pad, not the up/down scroll, to set the alarm clock. The ladies at this store exemplify what ""customer service"" ought to be!

2
★★★★★

I had just moved to Portland when my old phone died. I took it in to the Broadway store where Aleta found my account and helped me pick out a new phone, installed everything, and filled out the rebate form. A few days later I discovered that the camera on that phone didn't work, so I returned to the store. I'm sorry I didn't get a card from the customer service person who helped me, but her name also started with an A. She got me a new phone, transferred everything to it, and filled out the new rebate form. This morning I couldn't get the alarm clock to work (hadn't ever used it before) and assumed that something was wrong with this phone too, so I took it in. Krystal helped me immediately and didn't make me feel like an idiot when she showed me that I had to use the key-pad, not the up/down scroll, to set the alarm clock. The ladies at this store exemplify what ""customer service"" ought to be!

.

A big Thank You to Aleta Reed, Retail Sales Consultant, for excellent customer service and support on 6/15/08. She was the pivotal key to finally getting my telephone warranty issues straightened out. Not only did she spend almost an hour working to help me, but during that time she was calm, genial and very proactive during this process.\r\n She was never impatient or upset no matter how many times she was placed on hold or had to repeat herself to the warranty service staff. She listened to me well and was very fair with her assessment of the issues. I am very grateful to her for helping me solve this problem which had been going on for well over a month.

2
★★★★★

A big Thank You to Aleta Reed, Retail Sales Consultant, for excellent customer service and support on 6/15/08. She was the pivotal key to finally getting my telephone warranty issues straightened out. Not only did she spend almost an hour working to help me, but during that time she was calm, genial and very proactive during this process.\r\n She was never impatient or upset no matter how many times she was placed on hold or had to repeat herself to the warranty service staff. She listened to me well and was very fair with her assessment of the issues. I am very grateful to her for helping me solve this problem which had been going on for well over a month.

Message from At&T Store

Unlimited Mobile to Mobile calling with AT&T wireless customers

More about At&T Store

Portland, Cell Phones, Cell Phone Plans, Mobile Phones, Wireless, iPhone, Smartphones, Accessories, Prepaid Phones, GO Phones

 

Wait, you're the expert.

If you've been to or used At&T Store, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review