Diamond Motors

★★☆☆☆

About Diamond Motors

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  • Used Car Dealers

Automotive

Automotive
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Can't blame the current staff for a staff member leaving and not informing them of the situation, however when a loaner car is given, while your's is being taken to be serviced, you'd expect a nice car in return. I was not wanting a mercedes just a clean car. Actually an apology would have done but instead I got a car with no horn(illegal in Oregon), no radio, garbage in back, spill in console and debris all over the floor.....not only that, but as I drove off the lot the gas light came on. Even if it was unexpected for us to come in but were given 4 hours in advance notice, I am sure someone could have hussled to at least clean the car. If it was clean I could have looked over the rest.......but not even an I am sorry when I brought it to two peoples attention.

1
★★☆☆☆

Can't blame the current staff for a staff member leaving and not informing them of the situation, however when a loaner car is given, while your's is being taken to be serviced, you'd expect a nice car in return. I was not wanting a mercedes just a clean car. Actually an apology would have done but instead I got a car with no horn(illegal in Oregon), no radio, garbage in back, spill in console and debris all over the floor.....not only that, but as I drove off the lot the gas light came on. Even if it was unexpected for us to come in but were given 4 hours in advance notice, I am sure someone could have hussled to at least clean the car. If it was clean I could have looked over the rest.......but not even an I am sorry when I brought it to two peoples attention.

Pros: location, stock on hand, cleanliness of offices, hassle free purchase

Cons: you feel like you are bugging them after you have signed the papers when something goes wrong that is suppose to be fixed

 

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