Royal Motors

★★☆☆☆

About Royal Motors

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  • Used Car Dealers
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This is a HOLE-IN-THE-WALL dealership full of COKE-ADDICTS and SCAM ARTISTS!!!!! The whole time we were there we could hear them snorting in the office.... horrible company- should be SHUT DOWN ASAP!

1
★☆☆☆☆

This is a HOLE-IN-THE-WALL dealership full of COKE-ADDICTS and SCAM ARTISTS!!!!! The whole time we were there we could hear them snorting in the office.... horrible company- should be SHUT DOWN ASAP!

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What's worse than a sleazy car salesman telling you he's an ex con? Answer... A sleazy Ex con car salesman that has access to your personal information and social security number! Horrible experience.

1
★☆☆☆☆

What's worse than a sleazy car salesman telling you he's an ex con? Answer... A sleazy Ex con car salesman that has access to your personal information and social security number! Horrible experience.

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These scumbags are the worse! i gave them 4 checks to hold onto if my boyfriend didnt make his payments on time. he's made every one of them and has receipts! they cashed one for $200 and cost me $100 in over draft fees! all they do is hang up on me when i contact them and when we go by the store they say no one is there to talk to about money. DO NOT GO TO THEM!! THEY ARE HORRIBLE HORRIBLE PEOPLE!

1
★☆☆☆☆

These scumbags are the worse! i gave them 4 checks to hold onto if my boyfriend didnt make his payments on time. he's made every one of them and has receipts! they cashed one for $200 and cost me $100 in over draft fees! all they do is hang up on me when i contact them and when we go by the store they say no one is there to talk to about money. DO NOT GO TO THEM!! THEY ARE HORRIBLE HORRIBLE PEOPLE!

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1 out of 1 people found this review helpful.

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my boyfriend and myself went in to look at cars we found one we like the price we negotiated it down to was like 10,000 something we desided not to buy at that time then when we got home we found the same car on craigslist for 9900 don't go to them without checking there prices online first not that i would go there ever again.How ever they were nice people had they not lied to us about the price

1
★☆☆☆☆

my boyfriend and myself went in to look at cars we found one we like the price we negotiated it down to was like 10,000 something we desided not to buy at that time then when we got home we found the same car on craigslist for 9900 don't go to them without checking there prices online first not that i would go there ever again.How ever they were nice people had they not lied to us about the price

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1 out of 1 people found this review helpful.

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My husband and I were looking for a car and due to our credit were treated poorly and were about to give up on buying a car. We decided to try once more and after calling in to make sure the car we wanted was available we drove up to Royal Motors in milwaukie. When we got there out salesman Ronnie had the car ready and he was the most pleasant person to deal with. It made us feel very comfortable he even pointed out that the tires were little low and should sake for two new ones when negotiating!! When we got back they had our trade appraised and GAVE our keys back to us!!! We end up getting the car we wanted at a very reasonable price. There was no smoke screens and their general manager called us the next day to make sure we were happy with our purchase. I highly recommend royal motors to anyone who is looking for a car and does not like to spent hours on hours at the dealership. They have earned our business as long as they treat us the way they did. Thank you Ronnie and MJ. ( I think the general manger name was matty )

5
★★★★★

My husband and I were looking for a car and due to our credit were treated poorly and were about to give up on buying a car. We decided to try once more and after calling in to make sure the car we wanted was available we drove up to Royal Motors in milwaukie. When we got there out salesman Ronnie had the car ready and he was the most pleasant person to deal with. It made us feel very comfortable he even pointed out that the tires were little low and should sake for two new ones when negotiating!! When we got back they had our trade appraised and GAVE our keys back to us!!! We end up getting the car we wanted at a very reasonable price. There was no smoke screens and their general manager called us the next day to make sure we were happy with our purchase. I highly recommend royal motors to anyone who is looking for a car and does not like to spent hours on hours at the dealership. They have earned our business as long as they treat us the way they did. Thank you Ronnie and MJ. ( I think the general manger name was matty )

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best lot on 82nd ave I have bought 2 cars from them first one was a breeze and a great car. The second one was a lemon but they took care of it and went WAY above and beyond what I would expect a used car lot to do. Awesome job guys thanks guys see ya next time I need a car!

5
★★★★★

best lot on 82nd ave I have bought 2 cars from them first one was a breeze and a great car. The second one was a lemon but they took care of it and went WAY above and beyond what I would expect a used car lot to do. Awesome job guys thanks guys see ya next time I need a car!

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My husband and I have been searching for a family vehicle reliable enough for the winter and yet affordable and chic. We had spent countless days searching many different used car lots, and soon we hit the jackpot! Royal Motors treated my family and I like royalty. I felt reassured knowing that this family owned and operated car lot was conducting business in an honorable fashion. I hope that every family has the chance to experience car buying at its BEST. Thank you RM

4
★★★★☆

My husband and I have been searching for a family vehicle reliable enough for the winter and yet affordable and chic. We had spent countless days searching many different used car lots, and soon we hit the jackpot! Royal Motors treated my family and I like royalty. I felt reassured knowing that this family owned and operated car lot was conducting business in an honorable fashion. I hope that every family has the chance to experience car buying at its BEST. Thank you RM

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I bought our 04 mazda at royal motors a few weeks ago. Our experience from start to end was great. I had a chance to meet the owner too. they were really nice and helpful. i just want say thank you royal motors for excellent service!!!!!

5
★★★★★

I bought our 04 mazda at royal motors a few weeks ago. Our experience from start to end was great. I had a chance to meet the owner too. they were really nice and helpful. i just want say thank you royal motors for excellent service!!!!!

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Bought a 2002 M3 on oct. 20 2010. There is not much I can say. The car is absolutely amazing and I have never meet such nice people. My credit was horrible and the manager took the time to truly sit down with me and explain my options. None of the salesman forced me to buy the car but instead let me test drive all the cars I had in mind and truly gave me a day to think about my decision. When I came to decision they helped me with it 100% of the way! This is my third car i have bought from here and to be completely honest it will not be my last. The service is above amazing and I could not ask for more. I will even recommended my entire family to purchase their next car there! Thank you Royal Motors!

5
★★★★★

Bought a 2002 M3 on oct. 20 2010. There is not much I can say. The car is absolutely amazing and I have never meet such nice people. My credit was horrible and the manager took the time to truly sit down with me and explain my options. None of the salesman forced me to buy the car but instead let me test drive all the cars I had in mind and truly gave me a day to think about my decision. When I came to decision they helped me with it 100% of the way! This is my third car i have bought from here and to be completely honest it will not be my last. The service is above amazing and I could not ask for more. I will even recommended my entire family to purchase their next car there! Thank you Royal Motors!

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Oregon has a 72 hr buyback law that has been in effect for quite some time. If for ANY reason, you do not like a vehicle, and you choose to return it, the dealer HAS to BY LAW, give you back whatever you paid for it, minus if you caused any damage to the vehicle, depreciation, etc.

This does not matter whether you signed a contract or not, it is still 72 hrs!

1
★☆☆☆☆

Oregon has a 72 hr buyback law that has been in effect for quite some time. If for ANY reason, you do not like a vehicle, and you choose to return it, the dealer HAS to BY LAW, give you back whatever you paid for it, minus if you caused any damage to the vehicle, depreciation, etc.

This does not matter whether you signed a contract or not, it is still 72 hrs!

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1 out of 1 people found this review helpful.

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so i am literally in tears as i read this i truly believe i just got ripped off by them. i got car days ago as as soon as i drive it home i started experiencing problems with the car i have been calling and calling numerous times each time they tell me different. i really need advice since i signed the contract can i get my money back???? please help!!!

1
★☆☆☆☆

so i am literally in tears as i read this i truly believe i just got ripped off by them. i got car days ago as as soon as i drive it home i started experiencing problems with the car i have been calling and calling numerous times each time they tell me different. i really need advice since i signed the contract can i get my money back???? please help!!!

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1 out of 2 people found this review helpful.

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I bought a 2001 Honda Civic from Royal Motors on september 12, 2010, and Fred Sturgis and Dough Jamison were the managers there. I was told I needed to put down 1,215 down and I had a deal, but a day later I get a call from Doug stating that he needed more money down, because Relient Financial Corp was only willing to finance $4,998 and that he couldn't afford to not make a profit off of the vehicle. I went into the dealership to sign a new contract and the next thing I realized is that I am putting down another $900.00 dollars even though doug lied and Relient was paying them $6,998 for the car, and the car was on sale for $5,996. On September 25, 2010 I get a nasty call from Fred saying I was a liar bad person and he was going to call the loan off. I called doug and told him I could make another $400.00 down, but when I got ready to go and drive down to the dealership the car was gone, so I called dough and he said I don't know what happened to the car, and he said oh wait a minutre I have the car on my lot. They debited $400.00 dollars off of my debit card and threated to have me arrested for wanting my money back on the car. Fred told me to take a pill or if I didn't stop calling he would have me thrown in jail. THese people are bad and the car had a bad timing belt, spark plugs, tires, brakes, and wheels on the car. Do not go to this dealership,

1
★☆☆☆☆

I bought a 2001 Honda Civic from Royal Motors on september 12, 2010, and Fred Sturgis and Dough Jamison were the managers there. I was told I needed to put down 1,215 down and I had a deal, but a day later I get a call from Doug stating that he needed more money down, because Relient Financial Corp was only willing to finance $4,998 and that he couldn't afford to not make a profit off of the vehicle. I went into the dealership to sign a new contract and the next thing I realized is that I am putting down another $900.00 dollars even though doug lied and Relient was paying them $6,998 for the car, and the car was on sale for $5,996. On September 25, 2010 I get a nasty call from Fred saying I was a liar bad person and he was going to call the loan off. I called doug and told him I could make another $400.00 down, but when I got ready to go and drive down to the dealership the car was gone, so I called dough and he said I don't know what happened to the car, and he said oh wait a minutre I have the car on my lot. They debited $400.00 dollars off of my debit card and threated to have me arrested for wanting my money back on the car. Fred told me to take a pill or if I didn't stop calling he would have me thrown in jail. THese people are bad and the car had a bad timing belt, spark plugs, tires, brakes, and wheels on the car. Do not go to this dealership,

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2 out of 2 people found this review helpful.

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What a Awful Place. As someone else here mentioned, these people are ExConvicts , liars, druggies. If you dont like the car you test drive - the get pissed and Push you into buying.

1
★☆☆☆☆

What a Awful Place. As someone else here mentioned, these people are ExConvicts , liars, druggies. If you dont like the car you test drive - the get pissed and Push you into buying.

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1 out of 1 people found this review helpful.

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I have bought 2 cars from Royal Motors in the past 4 years. They were very easy going people and very fair about everything. They really helped me and my family when we were in a bind with our credit. They got me a nice car for a good price with good payments. I would recommend my own mother to go there by her self and feel confident she's in good hands!! Thank you guys at Royal Motors location number 2!!!

5
★★★★★

I have bought 2 cars from Royal Motors in the past 4 years. They were very easy going people and very fair about everything. They really helped me and my family when we were in a bind with our credit. They got me a nice car for a good price with good payments. I would recommend my own mother to go there by her self and feel confident she's in good hands!! Thank you guys at Royal Motors location number 2!!!

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DO NOT BUY A CAR FROM THIS LOT!! THEY ARE A RIP OFF! My teenage daughter was sold a 1995 Neon. She bought it at night in the dark. The next day in the daylight we saw that it had standing water inside the trunk and the cab. In addition to that the car wouldn't start. We took it to a mechanic for an assesment. What a wreck! The alternator belt was loose (which we knew because you could hear it) so the alternator was not charging the battery, the battery cables were bad (held together with electrical tape), it was ONE GALLON low on oil... My daughter, husband and I took the car back to the lot with the list of problems. We asked them to fix the problems or take the car back. The response was, "too bad she signed the contract, fix the car yourself."

THEY TOTALLY TOOK ADVANTAGE OF A TEENAGE GIRL WHO KNOWS NOTHING ABOUT VEHICLES!!! I DON'T KNOW HOW THESE PEOPLE SLEEP AT NIGHT!

1
★☆☆☆☆

DO NOT BUY A CAR FROM THIS LOT!! THEY ARE A RIP OFF! My teenage daughter was sold a 1995 Neon. She bought it at night in the dark. The next day in the daylight we saw that it had standing water inside the trunk and the cab. In addition to that the car wouldn't start. We took it to a mechanic for an assesment. What a wreck! The alternator belt was loose (which we knew because you could hear it) so the alternator was not charging the battery, the battery cables were bad (held together with electrical tape), it was ONE GALLON low on oil... My daughter, husband and I took the car back to the lot with the list of problems. We asked them to fix the problems or take the car back. The response was, "too bad she signed the contract, fix the car yourself."

THEY TOTALLY TOOK ADVANTAGE OF A TEENAGE GIRL WHO KNOWS NOTHING ABOUT VEHICLES!!! I DON'T KNOW HOW THESE PEOPLE SLEEP AT NIGHT!

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2 out of 2 people found this review helpful.

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This is a bottom of the barrel dictionary definition of a used car lot. The salesman are pushy, they try and get you into a car that you don't want and they make you feel like they are going above and beyond to do you that golden deal but when you look at the bottom line they really aren't doing you any favors. I wanted to test drive a car on the freeway and they told me the insurance company only covers a certain radius (which consists of about 10 blocks) so you really only get to know a car for maaaaybe 5 minutes 10 at the most without taking it on the freeway. The salesman I was working with Dameon, who is admittedly a recovering meth addict lied through his teeth telling me that the SUV that i was buying was his friend Terra's and that she didn't want to get rid of it because it was such a great truck. Needless to say, 3 months later i am having transmission problems, the CAT needs to be replaced and it has been in a serious accident. Save your money and go to a reputable company, not Royal!

1
★☆☆☆☆

This is a bottom of the barrel dictionary definition of a used car lot. The salesman are pushy, they try and get you into a car that you don't want and they make you feel like they are going above and beyond to do you that golden deal but when you look at the bottom line they really aren't doing you any favors. I wanted to test drive a car on the freeway and they told me the insurance company only covers a certain radius (which consists of about 10 blocks) so you really only get to know a car for maaaaybe 5 minutes 10 at the most without taking it on the freeway. The salesman I was working with Dameon, who is admittedly a recovering meth addict lied through his teeth telling me that the SUV that i was buying was his friend Terra's and that she didn't want to get rid of it because it was such a great truck. Needless to say, 3 months later i am having transmission problems, the CAT needs to be replaced and it has been in a serious accident. Save your money and go to a reputable company, not Royal!

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1 out of 1 people found this review helpful.

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My understanding is if you purchase a used car from a dealership they have to make sure that it will pass DEQ. 3 days after buying my new car the check engine light came on. I called Royal Motors for assistance numerous times on the day that the light came on. After calling leaving multiple messages for the sales guy that sold me the car I finally got a hold of the manager, Joseph. He told me not to take it to DEQ and to bring it in. After receiving a diagnostic I called to try to schedule an appointment for 48 hours straight and NOBODY would return my call. Finally I had to show up and demand that it get fixed so that the car would pass DEQ. I have never in my life been treated so poorly. The lack of customer service disgusts me. I am horribly frustrated with the sales associate and the manager who have never once returned a phone call. I have logged over 25 calls into their office. NO RETURN call!!! I will be more than surprised if they actually fix the issue and not jimmy rig it into passing DEQ. I wish I NEVER bought a car from these SLEAZY men! DONT GO THERE!

1
★☆☆☆☆

My understanding is if you purchase a used car from a dealership they have to make sure that it will pass DEQ. 3 days after buying my new car the check engine light came on. I called Royal Motors for assistance numerous times on the day that the light came on. After calling leaving multiple messages for the sales guy that sold me the car I finally got a hold of the manager, Joseph. He told me not to take it to DEQ and to bring it in. After receiving a diagnostic I called to try to schedule an appointment for 48 hours straight and NOBODY would return my call. Finally I had to show up and demand that it get fixed so that the car would pass DEQ. I have never in my life been treated so poorly. The lack of customer service disgusts me. I am horribly frustrated with the sales associate and the manager who have never once returned a phone call. I have logged over 25 calls into their office. NO RETURN call!!! I will be more than surprised if they actually fix the issue and not jimmy rig it into passing DEQ. I wish I NEVER bought a car from these SLEAZY men! DONT GO THERE!

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1 out of 1 people found this review helpful.

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My wife and I were negotiating a deal when I noticed that we were being recorded! Every time the manager left to go talk with his boss they new exactly what my wife and I had been saying. I saw the camera and microphones throughout the building. Do not shop there!!!

1
★☆☆☆☆

My wife and I were negotiating a deal when I noticed that we were being recorded! Every time the manager left to go talk with his boss they new exactly what my wife and I had been saying. I saw the camera and microphones throughout the building. Do not shop there!!!

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1 out of 1 people found this review helpful.

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I just bought my 2nd car from these guys. they are honest and friendly.I was really impressed for 2nd time.they have good team.It s nice to know that you can still trust people.One of the best dealership in 82nd.

5
★★★★★

I just bought my 2nd car from these guys. they are honest and friendly.I was really impressed for 2nd time.they have good team.It s nice to know that you can still trust people.One of the best dealership in 82nd.

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I got my jeep from royal motors.sales man was very nice and not pushy so as the financing.i am sending my sister to them she is looking for a Subaru. thank you guys.

5
★★★★★

I got my jeep from royal motors.sales man was very nice and not pushy so as the financing.i am sending my sister to them she is looking for a Subaru. thank you guys.

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Royal Motors is a HUGE RIP OFF. I have watched them chase people off there property just cuz they were looking at cars. The Salesmen there one night slashed a cars tires and broke the window to make it look like one of the car shoppers did it. I could not believe it.
They got into a mans face and wanted to pick a fight just because he was asking alot of questions about a car that did not run right. They called people Child Molestors as they walked on by. Just so happens that all of the Salesmen are on either Parole or Probation!!!!!!
I just want to let you know that after what I saw??? DO NOT GO TO ROYAL MOTORS PEOPLE CUZ I GUARANTEE YOUR CAR THAT YOU BUY FROM THEM????? WILL NOT RUN FOR LONG. THEY REFUSE TO FIX THE CARS.

1
★☆☆☆☆

Royal Motors is a HUGE RIP OFF. I have watched them chase people off there property just cuz they were looking at cars. The Salesmen there one night slashed a cars tires and broke the window to make it look like one of the car shoppers did it. I could not believe it.
They got into a mans face and wanted to pick a fight just because he was asking alot of questions about a car that did not run right. They called people Child Molestors as they walked on by. Just so happens that all of the Salesmen are on either Parole or Probation!!!!!!
I just want to let you know that after what I saw??? DO NOT GO TO ROYAL MOTORS PEOPLE CUZ I GUARANTEE YOUR CAR THAT YOU BUY FROM THEM????? WILL NOT RUN FOR LONG. THEY REFUSE TO FIX THE CARS.

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1 out of 1 people found this review helpful.

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this is jason and we got a 9000 doller suv and the sale was contingent on them fixing a couple things we have been sent to 5 different places and now the problem is worse and shaheem and the guy that calls him self yosuff are telling us to f off even though we have a written singed IOU from them the first thing they did was jimmy rig the engine to pass deq then they said they replaced the cat-converter they lied they took the truck from meineke and Jimmy rigged it to pass deq and told us they replaced the cat a boldfaced lie that we caught them on then they have sent us to weird back ally shops for the other problems and not fixed any of them they were so nice and gracious until they got there check then now its been a nightmare and one sales man actually told me before i realized i had the iou we got our check i could just tell u to f off pall they sure did not talk that way as i was shopping i said to him the sale was only made on the fact of these problems being addressed he said ya but its not on paper so any one thinking about doing a deal please don't and any one here interested in a civil suet call me.360- 718-7853 the plan is to go to fox news as they will love to know how terrible they are treating customers!!!!!!!!!!!!

1
★☆☆☆☆

this is jason and we got a 9000 doller suv and the sale was contingent on them fixing a couple things we have been sent to 5 different places and now the problem is worse and shaheem and the guy that calls him self yosuff are telling us to f off even though we have a written singed IOU from them the first thing they did was jimmy rig the engine to pass deq then they said they replaced the cat-converter they lied they took the truck from meineke and Jimmy rigged it to pass deq and told us they replaced the cat a boldfaced lie that we caught them on then they have sent us to weird back ally shops for the other problems and not fixed any of them they were so nice and gracious until they got there check then now its been a nightmare and one sales man actually told me before i realized i had the iou we got our check i could just tell u to f off pall they sure did not talk that way as i was shopping i said to him the sale was only made on the fact of these problems being addressed he said ya but its not on paper so any one thinking about doing a deal please don't and any one here interested in a civil suet call me.360- 718-7853 the plan is to go to fox news as they will love to know how terrible they are treating customers!!!!!!!!!!!!

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1 out of 1 people found this review helpful.

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I think they were a lil pushy i bought my 94 Honda accord from them. the battery is bad. the speedometer dont work. the Wind shield wipers suck too. Other then that the car runs great. But we'll see in time how it works out.

3
★★★☆☆

I think they were a lil pushy i bought my 94 Honda accord from them. the battery is bad. the speedometer dont work. the Wind shield wipers suck too. Other then that the car runs great. But we'll see in time how it works out.

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0 out of 1 people found this review helpful.

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I bought a 4 year old SUV in early January. Mid February the transmission went out. For two weeks now they have been telling me how thy are going to make it right. However not one thing has been done and I have no vehicle to drive! Several people have identified themselves as "Manager". The salesman allegedly no longer works there.Think hard before dealing with these people.

1
★☆☆☆☆

I bought a 4 year old SUV in early January. Mid February the transmission went out. For two weeks now they have been telling me how thy are going to make it right. However not one thing has been done and I have no vehicle to drive! Several people have identified themselves as "Manager". The salesman allegedly no longer works there.Think hard before dealing with these people.

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2 out of 2 people found this review helpful.

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It was the best car i ever got , thank you , royal motors, for your service and honesty.I will recommend my family and Friends to go to royal motors if they really want to be treat right.

5
★★★★★

It was the best car i ever got , thank you , royal motors, for your service and honesty.I will recommend my family and Friends to go to royal motors if they really want to be treat right.

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1 out of 2 people found this review helpful.

 

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