Elegant Dry Cleaning

★★★★☆

About Elegant Dry Cleaning

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The test of a good customer service is not when things are going right for your business, but how you deal with customers when things go wrong. I have worked in customer service all my life. I know what it means to hold yourself

3
★★★★★

The test of a good customer service is not when things are going right for your business, but how you deal with customers when things go wrong. I have worked in customer service all my life. I know what it means to hold yourself

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The owner is so awesome. I had these one pair of pants and he said that he would try to get the stain out but he always says he doesn't know for sure if he can get it out. When I came back the stain had completely vanished. He's a good

3
★★★★★

The owner is so awesome. I had these one pair of pants and he said that he would try to get the stain out but he always says he doesn't know for sure if he can get it out. When I came back the stain had completely vanished. He's a good

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The owner is very nice and works hard to get my clothes neat. The owner has always tried to get my stains out. He never says he can get it completely out if it were to be not possible. I've been a 5 year customer since I live near by. He's

3
★★★★★

The owner is very nice and works hard to get my clothes neat. The owner has always tried to get my stains out. He never says he can get it completely out if it were to be not possible. I've been a 5 year customer since I live near by. He's

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Owner charged me before my cleaning was done, & did not clean as promised. Would not refund & yelled

1
★☆☆☆☆

Owner charged me before my cleaning was done, & did not clean as promised. Would not refund & yelled

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I would never recommend this place to anyone. The owner charged me $25.00 to have a cushion cleaned, made me pay for it before the service was done, and when I went back, the cushion was still dirty. I guaranteed that he could clean it and said he could only do it if I paid him first. I paid him because he seemed like an honest individual, however he was a liar! He wouldn't do anything to fix the problem and when I asked for a refund, or even partial refund, he said "Thats your problem". The worst experience I have ever had in customer service. I would never go back. He ripped me off and was rude, and yelled at me. He was so rude that I left crying and he did nothing about the cushion. Doesn't even deserve a 1 star rating.

0
★☆☆☆☆

I would never recommend this place to anyone. The owner charged me $25.00 to have a cushion cleaned, made me pay for it before the service was done, and when I went back, the cushion was still dirty. I guaranteed that he could clean it and said he could only do it if I paid him first. I paid him because he seemed like an honest individual, however he was a liar! He wouldn't do anything to fix the problem and when I asked for a refund, or even partial refund, he said "Thats your problem". The worst experience I have ever had in customer service. I would never go back. He ripped me off and was rude, and yelled at me. He was so rude that I left crying and he did nothing about the cushion. Doesn't even deserve a 1 star rating.

Pros: Non

Cons: The owner was rude, disrespectful, ripped me off!

 

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